2 of 2 DemandTrendPermanent Asset Management Jobs in Newport

Hays are supporting an organisation in Newport to recruit a permanent IT Asset Manager. The role is paying between c£60k - £70k depending on experience and offers hybrid working 50/50. You'll also receive a great benefits package (including a private pension up to 15% and an annual bonus scheme). In the role you will lead … asset lifecycle management, covering hardware, software, licenses, and tech components. The role ensures compliance with policies and regulations, drives process improvement, and boosts operational efficiency within a critical infrastructure setting. You'll manage a team and vendor partnerships, overseeing asset performance and resource optimisation across both IT and OT environments. This is a strategic opportunity to shape … asset management, while mentoring others and solving complex challenges. Requirements include: Skilled in asset management tools like ServiceNow and CMDB Experienced in software asset tracking and compliance (SAM) Deep understanding of IT/OT hardware, software, and networking assets Manages full asset lifecycle: procurement to decommissioning Well-versed in industry standards (e.g. ISO More ❯

the team. Could that be you? Role Summary You will provide support to the Service Operations Manager and Senior Support Analyst in dealing with customer incidents and requests, maintaining asset management records, diagnosing software application issues and supporting the engineering and product teams with technical tasks, including verification of data generated by machine-learning processes, using a variety … our application and service to provide technical support. ● Carrying out technical troubleshooting of in-service devices via VPN using command line and GUI. ● Operate our ticketing system for incident management, request fulfillment, and customer communications including phone enquiries. ● Work to predefined procedures and respond to customers in line with company policy. ● Carry out proactive tasks to assist customers and … the team in maintaining a knowledge base detailing resolutions for common issues and requests. ● Verification of acquired and generated data. ● Perform data quality processes as required. ● Interact with effective asset management processes. Personal Qualities and Experience Essential: A collaborative approach to working. Strong communication skills - written, on the phone and in person. Experiencing accessing and configuring devices remotely. More ❯