Director, EMEA Data Center Operations Services & Supply Chain
- Location
- Newport, Wales, United Kingdom
expectations, operational constraints, regional execution realities.**Global Service Agreements & Contracting*** Support global master service agreement frameworks where applicable and lead EMEA regional supplier negotiations, contract localization, and execution for: maintenance providers, facilities management, security services, specialized technical services.* Embed clear service definitions, SLAs, escalation structures, and accountability mechanisms into … corrective action plans, recovery commitments, and lessons learned integration into future contracts.**Customer SLA Alignment*** Ensure customer-facing SLAs are fully embedded into: supplier contract and service delivery frameworks.* Partner with Operations to ensure: external commitments are achievable and risks are mitigated through supply chain design.* Drive alignment between ...