2 of 2 Permanent Escalation Management Jobs in Newport

Director, EMEA Data Center Operations Services & Supply Chain

Location
Newport, Wales, United Kingdom
agreements, regional execution plans, and performance governance.The Director is accountable for EMEA execution of maintenance, service delivery, security, spares, asset lifecycle, issue resolution, supplier escalation, and failure response frameworks. This role ensures regional suppliers and internal supply chain capabilities meet operational uptime, compliance, and customer SLA requirements while supporting … Data Center Operations, Regional COOs, and site leadership.* Ownership of EMEA regional service contracts and execution plans, including: maintenance (R&M and PM), facilities management, security services.* Governance of supplier performance frameworks, including QBRs, SBRs, and KPI tracking.* Ownership of EMEA critical spares strategies, emergency response frameworks, supplier escalation ...

Senior Infrastructure Engineer

Location
Newport, England, United Kingdom
kind, European-wide projects What you'll bring Proven experience with Exchange 2010/2016 or similar An understanding of Forefront Identity Management (FIM) and Microsoft Identity Management (MIM) Experience of Exchange CUs A good understanding of group policies (GPO) Understanding of Mail AV/SPAM - Trend IMSVA … knowledge sharing, and support, ensuring our employees feel valued and proud of their work. Skills Microsoft Active Directory Exchange 2010/2016 Forefront Identity Management Microsoft Identity Management Group Policies SC clearance eligibility Mail AV/SPAM Exchange CU's Single Sign-On/PKI Project support Ticketing ...