2nd Line IT Support Field Engineer
Newport, Gwent, Wales, United Kingdom
Distinct IT Limited
Distinct IT is a trusted IT support company serving small businesses across diverse industries. Our clients depend on us to deliver resilient infrastructure and rapid, effective solutions—and we're ready to grow our team with someone who shares that responsibility. We’re seeking a 2nd Line IT Support Field Engineer who thrives on … solutions, and drawing on the rest of our team when needed. The ideal candidate will have experience working in a dynamic MSP environment and delivering high-quality, client-focused support both remotely and on-site. What You’ll Bring Strong problem-solving instincts with the ability to troubleshoot and resolve advanced issues independently , leveraging internal resources when needed Comfortable … Full administration of Office 365 tenants , including Exchange, SharePoint, and user provisioning Working knowledge of Windows Server (Active Directory, DNS, DHCP, file sharing, domain management) Hands-on remote desktop support for printers, email, and connectivity issues Familiarity with VPNs, RDP setups , and remote access principles Experience with networking fundamentals : IP addressing, DNS, router configuration, firewall rules, wireless settings, and More ❯
Employment Type: Full-Time
Salary: £30,000 per annum
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