ICT Service Desk Apprentice
- Hiring Organisation
- QA
- Location
- Quintrell Downs, Newquay, Cornwall, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £18,612 per annum
service skills. The post holder will work closely with colleagues in King’s as well as other key stakeholders and will use the Service Management toolset to record service requests and incidents. This position requires a high percentage of First Contact Resolution, request fulfilment and problem-solving using various … processes (E) Strong problem-solving skills (E) An interest in IT, with a desire to expand knowledge (E) Experience in IT (D) Effective time management skills; with the ability to work on multiple tasks simultaneously, prioritising tasks according to fluctuating workloads (E) ITIL Foundation v4 (D) Full driving ...