4 of 4 Permanent Problem Management Jobs in Newtownabbey

About us iTS is a Northern Ireland based provider of technology and solutions for complex case management and other bespoke government and private customer solutions. We have over 90 employees across our sites in Belfast and Chennai. iTS is a rapidly changing, ambitious and dynamic business and we look … number of technical teams and third-party service providers. The successful candidate will have previous experience of service support in a team leader or management position within a complex environment. You'll be well versed in incident and problem management and have a strong IT background. This … and building positive relationships with stakeholders and ensure they are provided with the highest level of service. Oversee the service desk queue, ensuring efficient management of client incidents, service requests, and change requests within the Service Desk toolset from initial contact through to resolution. Escalate, coordinate and manage communication More ❯

experience: 4+ years Detailed Job Description: • Monitoring components of Storage systems including volumes, LUNs, disk and logs. • Should be responsible for complete Incident, Change Management, Problem Management and Capacity planning. Should be able to plan and execute Disaster recovery. • Backup management and health checks Monitor backup More ❯

experience: 4+ years Detailed Job Description: Monitoring components of Storage systems including volumes, LUNs, disk and logs. Should be responsible for complete Incident, Change Management, Problem Management and Capacity planning. Should be able to plan and execute Disaster recovery. Backup management and health checks Monitor backup More ❯

UK (Hybrid) Duration: Contract Job Description: Monitoring components of Storage systems including volumes, LUNs, disk and logs. Should be responsible for complete Incident, Change Management, Problem Management and Capacity planning. Should be able to plan and execute Disaster recovery. Backup management and health checks Monitor backup More ❯