NOC Engineer
- Hiring Organisation
- Capita Shared Services Limited
- Location
- Newtownabbey, County Antrim, Northern Ireland, United Kingdom
- Employment Type
- Permanent
you. What you will be doing Act as the first point of escalation for customer calls. Log and manage faults/service requests via Remedy, resolving over 95% at first touch. Work within strict SLAs to ensure timely resolutions. Maintain accurate shift handovers and keep support tickets ...