Field Services engineer - EUC
- Hiring Organisation
- Cognizant
- Location
- Norwich, England, United Kingdom
ServiceNow ticket queue by reviewing open tickets and following approved ticket workflows. Prioritize tasks effectively based on SLAs, call volumes, site criticality, and customer requirements. Support the full lifecycle of end-user devices, including imaging, deployment, inventory tracking, and disposal. Deliver ‘White Glove’ service to users, even in high ...