Permanent Customer Service Jobs in Norfolk

15 of 15 Permanent Customer Service Jobs in Norfolk

Urban Outfitters Team Leader - Norwich, UK

Norwich, Norfolk, United Kingdom
Urban Outfitters
time allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding … creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

1st Line Support Technician

Norwich, Norfolk, England, United Kingdom
Anglian Home Improvements
About Us At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We are seeking a 1st Line Support Technician to join our … issues efficiently and effectively. This is a fantastic opportunity for someone with a passion for technology to expand their experience in front line IT Services. Key Responsibilities Delivering exceptional customer service by promptly assisting with any queries or concerns, using phone or e-ticket, logging tickets via Heat software Log faults with 3rd party maintainers, following up and … level for fault tickets not resolved by the First Line Support Team. Arrange distribution of any inventory items which need to be dispatched from the IS Department Deliver 'best customer service' to all company staff. As required, assist the build of IS Devices to an agreed standard, laptop, desktops and mobiles. What We’re Looking For Excellent communication More ❯
Employment Type: Full-Time
Salary: £27,000 - £29,000 per annum
Posted:

1st Line Support Technician

Norwich, Norfolk, East Anglia, United Kingdom
Anglian Home Improvements
About Us At Anglian we're a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We are seeking a 1st Line Support Technician to join our … issues efficiently and effectively. This is a fantastic opportunity for someone with a passion for technology to expand their experience in front line IT Services. Key Responsibilities Delivering exceptional customer service by promptly assisting with any queries or concerns, using phone or e-ticket, logging tickets via Heat software Log faults with 3rd party maintainers, following up and … level for fault tickets not resolved by the First Line Support Team. Arrange distribution of any inventory items which need to be dispatched from the IS Department Deliver 'best customer service' to all company staff. As required, assist the build of IS Devices to an agreed standard, laptop, desktops and mobiles. What We're Looking For Excellent communication More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

Field IT Support Engineer - East Anglia Based

King's Lynn, Norfolk, England, United Kingdom
Contract Personnel Limited
/RMM and Documentation System up to date (ConnectWise) Provide on-site support and services to one of our key clients where you are based Provide support to our Service Desk and Provisioning Team when not travelling UK Travel with occasional overnights. You will have: 2 x Years Microsoft 365/AD Support and Troubleshooting 2 x Years Windows … Content Filtering Draytek Routers (or similar) configuration and troubleshooting Ubiquity WIFI (or similar) configuration and troubleshooting Used to liaising with third party providers such at Dell and BT Exceptional customer service/customer facing skills Experience working within formalised processes (ISO 27001 Compliance/GDRP) etc. Happy working in a fast paced/rapid change environment Schedule More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum
Posted:

Field IT Support Engineer - East Anglia Based

Swaffham, King's Lynn, Norfolk, United Kingdom
Contract Personnel Limited
/RMM and Documentation System up to date (ConnectWise) Provide on-site support and services to one of our key clients where you are based Provide support to our Service Desk and Provisioning Team when not travelling UK Travel with occasional overnights. You will have: 2 x Years Microsoft 365/AD Support and Troubleshooting 2 x Years Windows … Content Filtering Draytek Routers (or similar) configuration and troubleshooting Ubiquity WIFI (or similar) configuration and troubleshooting Used to liaising with third party providers such at Dell and BT Exceptional customer service/customer facing skills Experience working within formalised processes (ISO 27001 Compliance/GDRP) etc. Happy working in a fast paced/rapid change environment Schedule More ❯
Employment Type: Permanent
Salary: £30000 - £40000/annum PENSION
Posted:

Payroll & HR Service Delivery Manager

Norwich, Norfolk, East Anglia, United Kingdom
Anglian
About Us: Anglian is a leading national multi-branded company specialising in home improvements. We are committed to delivering exceptional service and innovative solutions to our customers. We are seeking a dedicated and skilled Payroll and HR Service Delivery Manager to join our team and support the Group HR Director in delivering a professional HR Shared Service function. Role Purpose: The Payroll and HR Service Delivery Manager will play a crucial role in supporting the strategic roadmap for Payroll and HR Administration functions. This position focuses on providing professional HR shared services support, handling the administrative and transactional aspects of HR and Payroll, ensuring accuracy, compliance, and efficient service delivery. Key Responsibilities: Data Management … transactions such as onboarding, offboarding, and employee changes. Benefits Administration: Manage the administration of employee benefits programs, ensuring compliance. Oversee pension schemes, group income protection, and other group policies. Customer Service: Respond to employee and manager inquiries related to HR policies and procedures using a triage model. Collaborate with HR Advisors, Recruitment Team, and L&D colleagues to More ❯
Employment Type: Permanent
Salary: £55,000
Posted:

Installation and Support Engineer

Norwich, Norfolk, United Kingdom
Machinetech Ltd
in construction technology solutions, specialising in machine control, surveying, laser scanning, and ground-penetrating radar (GPR) systems. With a strong presence across the UK, we pride ourselves on our customer-first approach, high retention rates, and continued investment in our people and products. We’re committed to enhancing safety and productivity on construction sites through expert consultancy, tailored training … technical issues in the field. Stay current with software, firmware, and product updates. Uphold company policies and standards. Collaborate with colleagues to plan weekly priorities and projects. Maintain strong customer relationships aligned with our ‘customer-first’ ethos. What We’re Looking For: Self-motivated with excellent time management. Comfortable working independently in diverse environments. Willingness to travel extensively … and stay overnight when required. Genuine interest in technology and construction machinery. Strong communication and customer service skills. Ready to Build Your Future If you're passionate about technology and want to make a real impact in the construction industry, Machinetech Ltd is the place for you. Apply now and become part of a forward-thinking team driving More ❯
Employment Type: Permanent
Salary: £38000 - £50000/annum
Posted:

Installation and Support Engineer

Norwich, Norfolk, East Anglia, United Kingdom
Get Staffed Online Recruitment
in construction technology solutions, specialising in machine control, surveying, laser scanning, and ground-penetrating radar (GPR) systems. With a strong presence across the UK, they pride themselves on their customer-first approach, high retention rates, and continued investment in their people and products. They're committed to enhancing safety and productivity on construction sites through expert consultancy, tailored training … technical issues in the field. Stay current with software, firmware, and product updates. Uphold company policies and standards. Collaborate with colleagues to plan weekly priorities and projects. Maintain strong customer relationships aligned with their ‘customer-first' ethos. What They're Looking For: Self-motivated with excellent time management. Comfortable working independently in diverse environments. Willingness to travel extensively … and stay overnight when required. Genuine interest in technology and construction machinery. Strong communication and customer service skills. Ready to Build Your Future If you're passionate about technology and want to make a real impact in the construction industry, our client is the place for you. Apply now and become part of a forward-thinking team driving More ❯
Employment Type: Permanent
Salary: £50,000
Posted:

Junior Account Executive

Norwich, Norfolk, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with Annual Bonus taking your total … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £28,000 per annum
Posted:

Digital Content Writer - Financial or Economics Sector

NR2, Norwich, Norfolk, United Kingdom
DMR Personnel Ltd
research and implement SEO best practices to maximize the visibility and reach of the content you create. Cross-functional collaboration: Work closely with other teams, including sales, product, and customer service, to ensure that content is accurate, up-to-date, and aligned with business goals. Quality Assurance: Edit and proofread content to ensure it meets the highest standards More ❯
Employment Type: Permanent
Salary: £32000 - £37000/annum Plus excellent benefits
Posted:

Safety and Security Engineer

Norwich, Norfolk, United Kingdom
North SP Group Limited
fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer's point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North, we know and value the power … team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include a programme of mentored … Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to provide a first-time fix. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Learner Driver Trainer (Driving Licence Required)

Norwich, Norfolk, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Employment Type: Full-time
Posted:

CCTV Service Engineer

Norwich, Norfolk, United Kingdom
Johnson Controls, Inc
Service Engineer -Field Based Norwich Area. Sensormatic Solutions helps retailers deliver seamless, personalized experiences through data-driven decision-making across their enterprise. We connect and bridge gaps in retail operations to provide real-time insights into inventory, shoppers, associates, and the retail environment. Our solutions ensure asset and people protection by creating a secure environment throughout the customer … into smooth, personalized experiences. We enable retailers to stay ahead of change, ensuring merchandise availability, empowered associates, and safe, flexible shopping experiences. What you will do As Field Technical Service, you'll provide technical support for innovative EAS (Electronic Article Surveillance), RFID, and CCTV solutions to our major retail customers worldwide. You'll need strong problem-solving abilities and … a customer-focused mindset. How you will do it Support the sizing, installation, maintenance, and operation of technological resources while ensuring quality, timely technical support through teamwork and customer service. Provide technical support for all Johnson Controls products at customer sites and to internal staff (call centre, administrative support, Field Ops Technicians). Develop and test new More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Field Service Technician - Print

Norwich, Norfolk, United Kingdom
Hybrid / WFH Options
Ricoh
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Field Service Technician - Print Located: East Anglia (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package: Competitive salary, pension, benefits About Ricoh: Ricoh is a global technology business. As a company born in print … to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To provide a technical service to customers, including installation, maintenance and repair of equipment. To ensure customers receive a satisfactory service in line with agreed service level agreements. To maximise revenue by … identifying potential business and professional service opportunities, whilst carrying out day-to-day duties. Management and control of vehicle stock, to improve first time fix levels to customers, and to minimise stock losses. Indoor & outdoor technical installations We are an equal opportunities employer You will ideally have Electrical/Electronics knowledge and aptitude: (Qualification desirable but not essential). More ❯
Employment Type: Permanent
Posted:

Field Technical Services Engineer - Norwich

Norwich, Norfolk, United Kingdom
Kyocera Group
Department: ICT Reporting to: Regional Service Manager Contract: Permanent This role involves providing technical field support to accounts within the Kyocera group. Key Responsibilities: Provide technical assistance to assigned Kyocera accounts within the timescales specified by SLAs. Investigate and rectify faults reported by KMDS and channel partner end users. Perform device installation, routine maintenance, and updates as required. Understand … copier/print environment. City & Guilds or similar qualification or comparable competence. Logical problem-solving skills for quick and accurate issue resolution. Excellent communication and interpersonal skills for superior customer service. Kyocera's core values-Communication, Courage, Commitment, Cooperation, and Consciousness-are integral to our culture. We expect employees to demonstrate these values in their work, respecting others and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
Norfolk
10th Percentile
£23,200
25th Percentile
£23,875
Median
£27,750
75th Percentile
£31,767
90th Percentile
£32,533