Permanent Customer Service Jobs in Norfolk

24 of 24 Permanent Customer Service Jobs in Norfolk

Home Delivery Driver (London)

Euston, Norfolk, United Kingdom
Hybrid / WFH Options
Iceland
achieved through our people, and we are searching for a Home Delivery Driver to join our team. Purpose Were hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youll be delivering shopping & connecting directly with customers as the face of Iceland. In this role you can expect to … Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling) Always adhere to safe driving practises Complete van checks Ensure food arrives to the customer in the best condition Provide excellent customer service Lend a hand in store when required Be able to work independently & manage your time efficiently Flexibility to work shifts, the patterns … Apply if you: Have a full driving license (held for at least 3 years and have no more than 6 points) Are positive, friendly & passionate about providing a good customer experience Are punctual & can work well to deadlines Can demonstrate a strong awareness of road safety What to expect from us: A 15% discount card Minimum 28 days holiday More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Field Service Technician

King's Lynn, Norfolk, England, United Kingdom
Precept Recruit
Barron McCann Ltd is an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service and are now expanding our … operations seeking enthusiastic technically minded individuals to join us as Field Service Engineers. As a member of our team, you will be based in the field, covering the Peterborough/Kings Lynn are a. You will benefit from a company car, monthly bonus, quarterly bonus, fuel card, full uniform plus additional Company benefits and overtime. As a Field Service Engineer , you will attend Customer sites ensuring that allocated calls are handled professionally and efficiently whilst resolving them in a timely manner, providing great service as an ambassador for our company. Field Service Engineer responsibilities will include: Repair, service and installation of various IT hardware/EPoS systems Planned and regular maintenance of all on More ❯
Employment Type: Full-Time
Salary: £25,500 - £27,500 per annum
Posted:

EPOS Engineer

King's Lynn, Norfolk, East Anglia, United Kingdom
Precept Recruit
Barron McCann Ltd is an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service and are now expanding our … operations seeking enthusiastic technically minded individuals to join us as Field Service Engineers/EPoS Engineers . As a member of our team, you will be based in the field, covering the Kings Lynn area. You will benefit from a Company Car, monthly bonus, Fuel Card, full uniform plus additional Company benefits and overtime. As a Field Service Engineer , you will attend Customer sites ensuring that allocated calls are handled professionally and efficiently whilst resolving them in a timely manner, providing great service as an ambassador for our company. Field Service Engineer responsibilities will include: Repair, service and installation of various IT hardware/EPoS systems Planned and regular maintenance of all on More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

Senior IT Engineer

Norwich, Norfolk, England, United Kingdom
Atkinson Moss
We are looking for an experienced IT Engineer who can support a large customer base across Norfolk. The role will see you both work onsite and float across their many clients helping support and implement solutions that will streamline the support fixing process. A 2nd/3rd Line Engineer, you will gather requirements and understand important pain points. Working … many open cases at one time; Rapidly establishing a good working relationship with clients and other professionals Testing and evaluating new technology; Skills Required: Excellent understanding of providing outstanding customer service; Experienced in latest Windows and Server operating systems; Experienced in latest Microsoft Exchange technologies including: SMTP, POP3 & IMAP; Working knowledge of Active Directory, TCP/IP Networking … experience using DNS & DHCP; Excellent communication skills and ability to work independently MCSE and/or CCNA desirable To work with an business who have a great reputation for customer service and internal culture, apply now More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
Posted:

Head of Nutrition

Shipdham, Norfolk, United Kingdom
Todd Hayes
to keep up-to-date with industry developments and reporting on findings Writing nutritional articles for internal and external publications and marketing materials Responsibility for co-ordinating our Product Customer Service - before, during and after a purchase. Preparing and presenting nutritional talks at events and educational establishments Other duties as your nutrition department requires This role covers both … Educated to Master's degree level, ideally in Equine Science, Equine Studies, Animal Science or Animal Management Exceptional communication skills Excellent organisational skills, accuracy and attention to detail Outstanding Customer Service/people skills Ability to demonstrate creativity, drive, enthusiasm and a proactive approach Computer literate Full UK driving license required Reside within 45 minutes of the Norfolk More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Field Engineer

Norfolk, East Anglia, United Kingdom
The Bridge (IT Recruitment) Limited
area - Full-time | UK Travel Required Are you a hands-on IT Support Engineer who enjoys being out in the field, solving problems face-to-face, and delivering great service? We're looking for an experienced Field IT Support/IMAC Engineer to join a growing national IT services provider supporting clients across the UK in multi-site environments. … support, troubleshooting, and installations across client locations. This includes setting up and upgrading IT equipment, supporting office moves, and assisting with project delivery. You'll work closely with internal service teams to ensure clients receive an exceptional and proactive support experience. Key responsibilities include: Providing on-site support and troubleshooting for user and device issues Installing, configuring, and upgrading … equipment Supporting IT, networking, and telecoms project rollouts Assisting with office moves and new site setups Building trusted relationships with client teams and end-users Maintaining accurate documentation and service records Supporting internal service teams when not travelling Essential skills & experience: 2+ years' experience supporting Microsoft 365 and Active Directory Strong knowledge of Windows 10/11 support More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

IT Field Engineer

Norfolk, United Kingdom
The Bridge IT Recruitment
area - Full-time | UK Travel Required Are you a hands-on IT Support Engineer who enjoys being out in the field, solving problems face-to-face, and delivering great service? We’re looking for an experienced Field IT Support/IMAC Engineer to join a growing national IT services provider supporting clients across the UK in multi-site environments. … support, troubleshooting, and installations across client locations. This includes setting up and upgrading IT equipment, supporting office moves, and assisting with project delivery. You’ll work closely with internal service teams to ensure clients receive an exceptional and proactive support experience. Key responsibilities include: Providing on-site support and troubleshooting for user and device issues Installing, configuring, and upgrading … equipment Supporting IT, networking, and telecoms project rollouts Assisting with office moves and new site setups Building trusted relationships with client teams and end-users Maintaining accurate documentation and service records Supporting internal service teams when not travelling Essential skills & experience: 2+ years’ experience supporting Microsoft 365 and Active Directory Strong knowledge of Windows 10/11 support More ❯
Employment Type: Permanent
Salary: £30000/annum None
Posted:

IT Support Engineer

Norwich, Norfolk, East Anglia, United Kingdom
Reed Technology
well-established organisation based in Norwich who are looking to recruit an experienced IT Engineer to join their team. This is a fantastic opportunity for a technically skilled and customer-focused individual to support a diverse range of IT systems across commercial, governmental, and educational environments. Key Responsibilities: Install and configure hardware, operating systems, and applications Monitor and maintain … strong working relationships with clients and colleagues Test and evaluate new technologies Carry out other duties as directed by senior staff Skills & Experience: Commercial experience in IT support Strong customer service and communication skills Full, clean UK driving licence Proficiency in Windows, Server OS, Microsoft Exchange (SMTP, POP3, IMAP) Working knowledge of Active Directory, TCP/IP, IP More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

IT Support Engineer

Norwich, Norfolk, England, United Kingdom
Reed
well-established organisation based in Norwich who are looking to recruit an experienced IT Engineer to join their team. This is a fantastic opportunity for a technically skilled and customer-focused individual to support a diverse range of IT systems across commercial, governmental, and educational environments. Key Responsibilities: Install and configure hardware, operating systems, and applications Monitor and maintain … strong working relationships with clients and colleagues Test and evaluate new technologies Carry out other duties as directed by senior staff Skills & Experience: Commercial experience in IT support Strong customer service and communication skills Full, clean UK driving licence Proficiency in Windows, Server OS, Microsoft Exchange (SMTP, POP3, IMAP) Working knowledge of Active Directory, TCP/IP, IP More ❯
Employment Type: Full-Time
Salary: £27,500 - £39,000 per annum, Inc benefits
Posted:

IT Support Technician Apprentice

Norwich, Norfolk, United Kingdom
Back 2 Work Complete Training
support the technology team. The chosen apprentice will help support customers across the Norfolk and Suffolk region. KEY DUTIES Provide technical support; answering support queries via phone, email & self service Supporting users via remote assistance, providing a high level of resolution at first contact To maintain a high degree of customer service for all support queries, adhering … to all service management principles (Incident Management Process) To log all calls on the Service Desk toolset, maintaining a log of any software or hardware problems detected Respond to requests from users and help them resolve hardware or software requirements Support users in the use of IT equipment by providing necessary guidance and advice To escalate more complex More ❯
Employment Type: Permanent
Salary: £25000/annum
Posted:

Second Line Helpdesk Engineer

Norfolk, United Kingdom
The Bridge IT Recruitment
as business-critical applications such as Microsoft 365. Additionally, they administer user accounts, network protocols, and remote access tools, collaborating with colleagues and third-party vendors to maintain high service standards. Technical Skills Needed: Troubleshooting hardware, software, and network issues Strong knowledge of Microsoft 365 and operating systems (Windows, MacOS) Experience with Active Directory administration Familiarity with network protocols … TCP/IP, DNS, DHCP) Excellent communication and customer service skills Ability to diagnose and resolve escalated incidents efficiently Knowledge of remote access tools and remote support Basic scripting skills (PowerShell or similar) (desirable) Understanding of cloud technologies (Azure, AWS) (desirable) Certifications such as CompTIA A+, Microsoft MTA, or ITIL Foundation (desirable) Can you please apply or email More ❯
Employment Type: Permanent
Salary: £27000 - £30000/annum None
Posted:

Second Line Helpdesk Engineer

Norfolk, East Anglia, United Kingdom
The Bridge (IT Recruitment) Limited
as business-critical applications such as Microsoft 365. Additionally, they administer user accounts, network protocols, and remote access tools, collaborating with colleagues and third-party vendors to maintain high service standards. Technical Skills Needed: Troubleshooting hardware, software, and network issues Strong knowledge of Microsoft 365 and operating systems (Windows, MacOS) Experience with Active Directory administration Familiarity with network protocols … TCP/IP, DNS, DHCP) Excellent communication and customer service skills Ability to diagnose and resolve escalated incidents efficiently Knowledge of remote access tools and remote support Basic scripting skills (PowerShell or similar) (desirable) Understanding of cloud technologies (Azure, AWS) (desirable) Certifications such as CompTIA A+, Microsoft MTA, or ITIL Foundation (desirable) Can you please apply or email More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Field IT Support Engineer

Norwich, Norfolk, England, United Kingdom
Hybrid / WFH Options
ALTERED RESOURCING LTD
trusted, in-person relationships with clients. Maintain accurate records in our PSA/RMM and documentation system. Provide on-site services where you will be primarily based. Assist our Service Desk and Provisioning teams when not travelling. Experience and Skills Required You should have experience with M365, Active Directory and Windows across troubleshooting and support. You should also have … Configuration and troubleshooting of DrayTek (or similar) routers. Configuration and troubleshooting of Ubiquiti Wi-Fi (or similar). Experience liaising with third-party providers (e.g. Dell, BT). Strong customer service and client-facing skills. Experience working within formal processes (e.g. ISO 27001, GDPR). Comfortable working in a fast-paced, rapidly changing environment. Remuneration and Benefits Guaranteed More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Digital Content Writer - Financial or Economics Sector

NR2, Norwich, Norfolk, United Kingdom
DMR Personnel Ltd
research and implement SEO best practices to maximize the visibility and reach of the content you create. Cross-functional collaboration: Work closely with other teams, including sales, product, and customer service, to ensure that content is accurate, up-to-date, and aligned with business goals. Quality Assurance: Edit and proofread content to ensure it meets the highest standards More ❯
Employment Type: Permanent
Salary: £32000 - £37000/annum Plus excellent benefits
Posted:

AI Solutions Engineer

Norwich, Norfolk, United Kingdom
Galaxy Personnel
define how we use AI. This could be the role for you!!! Key Role Objectives Custom AI Development: Write backend code to integrate AI services into business workflows and customer-facing applications. API Integration: Build robust, secure integrations with third-party APIs using backend languages. System Design: Architect workflows and services that are maintainable, scalable, and secure. Deployment & Maintenance … monitoring. Desirable Skills Familiarity with LangChain, LlamaIndex, or similar orchestration frameworks. Experience with speech and voice AI APIs (Eleven Labs, Whisper). Knowledge of chatbot/voicebot design for customer service or sales. DevOps experience (Docker, Kubernetes, and CI/CD pipelines). If this is a role you would be interested in and want to hear more More ❯
Employment Type: Permanent
Posted:

CCTV Service Engineer

Norwich, Norfolk, East Anglia, United Kingdom
Johnson Controls
Service Engineer -Field Based Norwich Area. Sensormatic Solutions helps retailers deliver seamless, personalized experiences through data-driven decision-making across their enterprise. We connect and bridge gaps in retail operations to provide real-time insights into inventory, shoppers, associates, and the retail environment. Our solutions ensure asset and people protection by creating a secure environment throughout the customer … into smooth, personalized experiences. We enable retailers to stay ahead of change, ensuring merchandise availability, empowered associates, and safe, flexible shopping experiences. What you will do As Field Technical Service, you'll provide technical support for innovative EAS (Electronic Article Surveillance), RFID, and CCTV solutions to our major retail customers worldwide. You'll need strong problem-solving abilities and … a customer-focused mindset. How you will do it Support the sizing, installation, maintenance, and operation of technological resources while ensuring quality, timely technical support through teamwork and customer service. Provide technical support for all Johnson Controls products at customer sites and to internal staff (call centre, administrative support, Field Ops Technicians). Develop and test new More ❯
Posted:

CCTV Service Engineer

king's lynn, east anglia, united kingdom
Johnson Controls
Service Engineer -Field Based Norwich Area. Sensormatic Solutions helps retailers deliver seamless, personalized experiences through data-driven decision-making across their enterprise. We connect and bridge gaps in retail operations to provide real-time insights into inventory, shoppers, associates, and the retail environment. Our solutions ensure asset and people protection by creating a secure environment throughout the customer … into smooth, personalized experiences. We enable retailers to stay ahead of change, ensuring merchandise availability, empowered associates, and safe, flexible shopping experiences. What you will do As Field Technical Service, you'll provide technical support for innovative EAS (Electronic Article Surveillance), RFID, and CCTV solutions to our major retail customers worldwide. You'll need strong problem-solving abilities and … a customer-focused mindset. How you will do it Support the sizing, installation, maintenance, and operation of technological resources while ensuring quality, timely technical support through teamwork and customer service. Provide technical support for all Johnson Controls products at customer sites and to internal staff (call centre, administrative support, Field Ops Technicians). Develop and test new More ❯
Posted:

Second Line Helpdesk Engineer

Norfolk, England, United Kingdom
Hybrid / WFH Options
ALTERED RESOURCING LTD
Support users with operating systems (Windows, MacOS), Microsoft 365 etc. Administer Active Directory, network protocols (TCP/IP, DNS, DHCP), and remote access tools. Deliver a high standard of customer service. Manage and prioritise multiple open incidents effectively. What they are looking for from you: You should have experience working in a service desk/technical support role More ❯
Employment Type: Full-Time
Salary: £30,000 - £33,000 per annum
Posted:

Software Architect

Plumstead, Norfolk, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

C/C++ Software Architect

Plumstead, Norfolk, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Solutions Architect

Plumstead, Norfolk, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Architect

Plumstead, Norfolk, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Systems Architect

Plumstead, Norfolk, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Software Engineer (C/C++)

Plumstead, Norfolk, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
Norfolk
25th Percentile
£23,875
Median
£26,000
75th Percentile
£27,875
90th Percentile
£29,325