CS Operations and AI Specialist
- Location
- Norwich, England, United Kingdom
focus on data security standards suitable for regulated financial services environments. Integrate AI tools with leading business platforms (Salesforce Service Cloud, Google Workspace, Slack, Snowflake and Omni). Business Applications Administration & Configuration Implement, administer, and optimise all business applications across Support, Services and Customer Success Management. Document … model platforms such as Claude and Gemini . Experience with enterprise CRM/Support Ticket systems (Salesforce). Experience with the Google Workspace suite. Experience with Customer Success platforms (e.g., Planhat). Personal attributes Strong attention to detail and organisational skills. Curious and proactive problem solver. Ability ...