2nd Line Support Engineer (Escalations / Microsoft / MSP)
- Hiring Organisation
- Applause IT Recruitment Ltd
- Location
- Euston, Norfolk, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 40,000 - 45,000 Annual
Senior 2nd Line Support Engineer (Escalations/Microsoft/MSP) 40,000 - 45,000 + Training + Progression Central London/Hybrid Permanent Full Time An award-winning Microsoft-focused MSP is looking for a Senior 2nd Line Support Engineer to join its growing Service Desk … Role You'll be responsible for: Acting as the senior escalation point for complex support issues Supporting and mentoring Tier 1 Engineers Troubleshooting Microsoft 365, Azure and infrastructure issues Investigating and responding to security alerts from SOC/SIEM platforms Supporting Cisco Meraki networking environments Managing issues through ...