IT Service Manager - Swaffham
Swaffham, Norfolk, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Contract Personnel Limited
a diverse team, ensuring workloads are balanced, morale is high, and each team member feels empowered to grow, develop, and succeed. In partnership with Service Coordinators, you will oversee resource planning and scheduling, while stepping in to provide hands-on support during peak demand or unexpected absences. You’ll handle both praise and complaints, ensuring that processes, resources and … overlooked opportunities, misdirected triage, or team members who may be struggling, stepping in with support and solutions. Your approach to service delivery is rooted in flexible organisation and proactive resource management, ensuring your teams deliver consistent, exceptional service even in high-pressure or fast-changing situations. Experience: Microsoft 365: 5 years (required) Microsoft Azure: 3 years (required) Microsoft More ❯
Employment Type: Permanent
Salary: £40000 - £50000/annum
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