3 of 3 Permanent TCP/IP Jobs in Norfolk

environments. This is a hands-on role focused on resolving complex issues, maintaining system performance, and contributing to continuous improvement within a 24 / 7 service environment. You will be an experienced third line engineer who thrives on solving complex technical problems. You take ownership of escalations, work … line IT support role Strong programming knowledge (JavaScript, Python, React, Node) Good working knowledge of Linux and AWS Experience with AWS Lambda and / or Bash scripting Familiarity with API management tools Strong understanding of ITIL frameworks Proven troubleshooting and problem-solving skills Excellent communication and customer service ...

Troubleshoot and resolve escalated incidents within agreed SLAs. Support users with operating systems (Windows, MacOS), Microsoft 365 etc. Administer Active Directory, network protocols (TCP / IP, DNS, DHCP), and remote access tools. Deliver a high standard of customer service. Manage and prioritise multiple open … incidents effectively. What they are looking for from you: You should have experience working in a service desk / technical support role, where you have gained troubleshooting skills, and knowledge across M365, Windows / MacOS, and Active Directory. You must be able to manage your workload ...

knowledge of Active Directory and cloud-based directory services Exposure to Azure or other cloud platforms Understanding of core networking concepts such as TCP / IP, DNS, DHCP, switches and VPNs Experience providing both onsite and remote support Apply ...