9 of 9 Permanent Client Onboarding Jobs in the North East

we work together and lead the way! Ultimate Passion: Infuse passion into every action! Job Overview: The ideal candidate will be responsible for onboarding, managing and nurturing client relationships, ensuring excellent service delivery and retention across a portfolio of accounts. The CSM will collaborate closely with internal teams, resolve client issues, and develop strategic plans to … meet client needs while maximising product/service adoption. Strong communication skills, a problem-solving mindset, and an ability to manage time and resources effectively are essential for success in this role. Key Responsibilities: Client Relationship Management: Build and maintain strong, long-lasting client relationships by serving as their primary point of contact. Understand client goals … communication. Proactively share relevant product/service updates and industry insights to clients. Communicate complex technical information in an easy-to-understand way for clients, ensuring alignment on objectives. Client Retention & Growth: Monitor client health, identify risks, and proactively address concerns to ensure long-term retention. Identify opportunities for upselling or cross-selling additional services/products to More ❯

strong relationships with internal and external stakeholders. Designing and improving processes to enhance customer experience and service delivery. Managing budgets, pricing models, and financial controls. Supporting business development and client onboarding/offboarding. Driving continuous improvement and embedding agile ways of working. Coaching and developing team members to achieve high performance. You'll be a key point … objectives to agreed standards and timescales; andd. constantly challenging and balancing timescales, project deliverables, resources and governance considerations to meet difficult challenges presented by changes in policy, ICT capabilities, client priorities and the wider context while maintaining productive collaborative working relationships.2. Leading in successfully developing and managing customer expectations ensuring mutual understanding of business needs through regular and effective … communication, working collaboratively with internal and external stakeholders to achieve shared goals. 3. Providing expertise in relation to best practice for project and change management and building excellent working client relationships internally and externally, with system and service suppliers, customers and other organisations, representing the NHSBSA in local and external user groups. 4. Leading on all aspects of relevant More ❯

Head of Global Contractor Administration (Onboarding & Compliance) Full Time Monday-Friday, Newcastle Global HQ (Hybrid - after training) Who: Tenth Revolution Group... https://careers.tenthrevolution.com/What : Head of Global Contractor Admin (Onboarding & Compliance) Where: Global HQ Office in Newcastle (hybrid after training period) When : ASAP Oct/Nov ideally (will consider later start with seniority … regions, while adapting to local requirements. Compliance & Risk Control Make sure all contractor onboarding activities meet local legal, tax, and immigration requirements. Work with compliance, legal, and client services teams to resolve issues quickly and mitigate risk. Support audits and maintain accurate reporting and documentation. Stakeholder & Contractor Support Collaborate with recruitment, sales, billing and operational teams to … align onboarding with client needs. Serve as the main escalation point for complex onboarding or compliance issues. Maintain strong relationships with third-party providers (e.g., background checks, payroll vendors). Continuous Improvement Track KPIs such as onboarding turnaround times, accuracy, and contractor satisfaction. Identify process bottlenecks and recommend practical improvements. Support implementation of More ❯

Head of Global Contractor Administration (Onboarding & Compliance) Full Time Monday-Friday, Newcastle Global HQ (Hybrid - after training) Who: Tenth Revolution Group... https://careers.tenthrevolution.com/What : Head of Global Contractor Admin (Onboarding & Compliance) Where: Global HQ Office in Newcastle (hybrid after training period) When : ASAP Oct/Nov ideally (will consider later start with seniority … regions, while adapting to local requirements. Compliance & Risk Control Make sure all contractor onboarding activities meet local legal, tax, and immigration requirements. Work with compliance, legal, and client services teams to resolve issues quickly and mitigate risk. Support audits and maintain accurate reporting and documentation. Stakeholder & Contractor Support Collaborate with recruitment, sales, billing and operational teams to … align onboarding with client needs. Serve as the main escalation point for complex onboarding or compliance issues. Maintain strong relationships with third-party providers (e.g., background checks, payroll vendors). Continuous Improvement Track KPIs such as onboarding turnaround times, accuracy, and contractor satisfaction. Identify process bottlenecks and recommend practical improvements. Support implementation of More ❯

Client Our client is a rapidly growing Series A funded Green-Tech SaaS business. With offices spanning mainland Europe and the UK they're currently in hyper-growth mode and disrupting the logistics space. This business offers an unparalleled software solutions built around sustainability and efficiency savings. Environment Culture is everything here. As they're planning to double … re looking for creative thinkers, who can adapt to the ever-changing life that is start up and want to join them on their mission! Role As a Customer Onboarding Manager you will play a critical role in the success of newly acquired customers. You will be tasked with the responsibility of ensuring smooth onboarding and … implementation for all new customers. You'll be in close contact with our client's customers to understand their existing workflows and their needs Be the first point of contact if a client needs support and you’ll have regular check ins You'll be looking for continuous improvement in processes or resource that could benefit customers Assist More ❯

role sits at the heart of product development, working closely with Leadership and the wider development team. This is a key role designed to strengthen the roadmap, improve customer onboarding, and enhance product delivery. The opportunity: Define and execute against the product roadmap, ensuring alignment with customer and market needs, and strategic business objectives. Turn customer insights into … ups, retrospectives, and other Agile ceremonies. Conduct UAT and QA testing to validate new features and maintain quality standards. Contribute to the design and improvement of customer self-onboarding processes. Develop materials such as user guides, FAQs, and tutorials to enhance the user experience. Provide domain expertise and technical support to both customers and internal teams. You’ll More ❯

role sits at the heart of product development, working closely with Leadership and the wider development team. This is a key role designed to strengthen the roadmap, improve customer onboarding, and enhance product delivery. The opportunity: Define and execute against the product roadmap, ensuring alignment with customer and market needs, and strategic business objectives. Turn customer insights into … ups, retrospectives, and other Agile ceremonies. Conduct UAT and QA testing to validate new features and maintain quality standards. Contribute to the design and improvement of customer self-onboarding processes. Develop materials such as user guides, FAQs, and tutorials to enhance the user experience. Provide domain expertise and technical support to both customers and internal teams. You’ll More ❯

agency grows, balancing the conversion of inbound opportunities with developing fresh relationships, targeting the right brands, and contributing to long-term commercial direction. Why this role? Shape the agencys client acquisition and growth strategy as their first dedicated commercial hire Convert warm inbound leads while building tactical growth outside the existing pipeline Drive opportunities across performance marketing, web development … Building and qualifying your own pipeline using tools like HubSpot and ZoomInfo Leading outreach strategies across email, events, Linked In, and phone Targeting prospects aligned to the agencys ideal client profile Representing the agency at networking events and industry meetups Using AI-powered tools to support lead generation, optimise outreach, and streamline your sales process Supporting onboarding and ensuring smooth client handover to delivery teams Does this sound like you? Some experience in business development or client acquisition, ideally in an agency setting Confidence managing the sales process from prospecting to close or a clear appetite to learn Commercial instinct and ability to spot opportunities Excellent communication and presentation skills written, verbal, and More ❯

hands-on C# Software Engineer role at a growing games/gambling site, whilst enjoying a range of benefits and perks. As a C# Software Engineer within the customer onboarding team you will help shape the player onboarding and registration journeys, including KYC and identity verifications. You'll design and develop backend features that interact with … a week office) Family friendly policies Social events and more! Apply now to find out more about this C# Software Engineer/Developer (C# .Net Core AWS) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all More ❯