9 of 9 Permanent Customer Engagement Jobs in the North East

designing and delivering modern Microsoft-based business solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with customers, Account Managers, Project Managers, Consultants, and the Solution Architecture team to ensure all proposed solutions are scalable … focus on Power Apps, Power Automate, Dataverse, Microsoft Fabric, and emerging AI technologies such as Copilot and AI Builder. Youll be comfortable switching between customer workshops, technical design sessions, pre-sales discussions, and hands-on technical delivery when required. This is a highly customer-facing role requiring strong ...

Customer Success Manager - Existing Customer Growth & Account Ownership Peterlee, Office Based, Free On-Site Parking Occasional UK & International Travel £42,500 - £45,000 + Bonus + Outstanding Benefits Looking for a Customer Success role where you can genuinely make an impact? We're supporting an innovative … highly successful technology-led business as they look to appoint a Customer Success Manager to join their growing team. This is a newly created role within the business, offering a fantastic opportunity to help shape and influence the future direction of Customer Success as the function continues ...

shaping, designing, and governing modern Microsoft-based business solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with the customers, Solution Architects, Account Management, Development, and Project Delivery teams to ensure all proposed solutions … particular focus on Power Platform, Microsoft Fabric, Microsoft 365, and emerging AI technologies such as Copilot and AI Builder. Youll be comfortable switching between customer workshops, technical design sessions, pre-sales discussions, and hands-on solution guidance when required. This is a customer-facing role requiring strong communication ...

impact on a company that needs your expertise. Your New Role. Responsible for analysing marketing performance data to help a business improve lead generation, customer engagement, campaign effectiveness, and overall commercial performance. Here are the main responsibilities typically involved: Analyse marketing campaign performance across digital channels such … email, social media, PPC, SEO, and websites. Interpret large volumes of customer and sales data to identify trends, opportunities, and areas for improvement. Produce regular reports, dashboards, and KPI analysis for senior management and sales teams. Measure ROI and effectiveness of marketing activity and recommend improvements based on data ...

portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates a global business on a single SAP platform. That system supports multiple countries, time zones, and business-critical processes, so delivery really matters. … delivery is handled by offshore teams, so a big part of the role is successfully bridging that model with a demanding, on-site customer setting expectations, maintaining quality, and keeping trust high. What Youll Be Doing Service Management Own the day-to-day service relationship for a single ...

youll help design tailored strategies that accelerate safe, responsible, and impactful AI adoption. This is a pre-sales and enablement role, combining strategic thinking, customer engagement, and technical leadership. Key Responsibilities Lead collaborative, strategic discussions with customers to shape their AI and Data roadmap. Identify opportunities where … define AI-driven solutions aligned with client goals. Develop and present industry-specific use cases with clear, measurable impact. Support proposals, solution scoping, and customer presentations. Ensure a smooth handover from strategy to delivery, building trust throughout the customer journey. Demonstrate both technical credibility and business insight, helping ...

Systems Technician to support both internal teams and external clients. This is a varied, hands-on role covering IT support, systems administration, onboarding, and customer engagement within a fast-paced operational environment. The successful candidate will play a key role in maintaining systems, supporting users, onboarding new clients … Service Desk, ensuring tickets are handled efficiently Support system administration, troubleshooting, and maintenance Onboard new clients, including system setup, data integration, and configuration Integrate customer platforms with internal systems Deliver system demonstrations and training to both internal users and customers Produce reports and analyse data using tools such ...

will play a key role in generating new business opportunities, building relationships with prospective clients, and supporting the wider commercial team through proactive outbound engagement and consultative sales conversations. The business offers a supportive and professional working environment, flexible hybrid working, ongoing development, and a competitive commission structure that … pipeline of qualified opportunities through phone, email, LinkedIn, and digital outreach Arrange high quality meetings for the Business Development team by effectively qualifying customer requirements Build targeted prospect lists using LinkedIn Sales Navigator, CRM systems, and market research tools Maintain accurate records of all pipeline activity and customer ...

shaping, designing, and governing modern Microsoft-based business solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work cl... LFWQ1_UKTJ ...