1 to 25 of 77 Permanent Customer Service Jobs in the North East

Role: Customer Service Agent Location: Newcastle Upon Tyne Type: 06 Months Contract – Inside IR35 Rate: 15 GBP Per Hour (Depend on Experience) OT: 1.5 Times of Rate DT: 2 Times of Rate No of positions: 2 Working Hours: 37.5hrs a week Required: Call Centre/Contact Centre Experience … Customer Service Experience Desirable: Financial Customer Service Experience Personal Loans Service Experience Customer Records Management Acting as first point of contact for Personal Loans account holders via inbound calls Take responsibility for managing customer information in line with GDPR experience Being a Team ...

Customer Service Advisor Hebburn, Tyne & Wear £26,000 - £30,000 per annum Full Time | Monday to Friday, 8:00am - 5:00pm | 40 hours per week A well-established and growing technology services business is seeking a Customer Service Advisor to join its customer-focused team … Hebburn. This is an excellent opportunity for an experienced customer service or client support professional who enjoys building relationships, solving problems, and delivering exceptional service. Working as the first point of contact for clients, you'll play a key role in ensuring customer enquiries and support requests ...

Central Employment are working with a scaling Online Retail, KBB Interiors brand, as they look to appoint a Head of eCommerce Customer Experience, joining there SLT. Full-time office based, Stockton on Tees Up to £50,000 DOE About the Role We are seeking an experienced and commercially focused … eCommerce Head of Customer Experience to lead and shape our end-to-end customer journey. This is a strategic leadership position for someone who has spent several years operating at Head of Customer Experience level within a KBB (Kitchen, Bedroom & Bathroom) e-commerce business and has successfully ...

Customer Service Advisor Our client, based in Gateshead, offers personalised online learning development tools for schoolchildren at Key Stage levels 1 to 4. Committed to building collaborative partnerships with each school they work with, they are now looking to appoint a Customer Service Advisor to join … their Customer Success Team which offers free ongoing support and guidance to teaching professionals, enabling them to spend more time teaching their pupils directly. Your specific responsibilities as Customer Service Advisor will include: Supporting teaching professionals to ensure successful implementation of the company’s range of software ...

Customer Service Advisor Online Marketplaces/Order Support 1-year fixed-term contract Location: Near Stoke-on-Trent (Staffordshire) commutable from Stoke-on-Trent, Kidsgrove, Keele, Newcastle-under-Lyme and surrounding areas Sector: E-commerce, Online Marketplaces, Customer Service, Order Processing Type: Full-time, Permanent … excellent benefits to join an established and expanding business. An exciting new role for a customer service and e-commerce professional; an excellent opportunity as our client is expanding its B2C e-commerce and online marketplace operations and is looking for a proactive Customer Service Advisor ...

Role: Customer Service Agent Type: Contract (6 Months with potential extension) Location: Newcastle, UK Working Model: Onsite We are looking for a candidate that will carry out the following role and responsibilities, which includes but is not limited to: Acting as first point of contact for Personal Loans … account holders via inbound calls Take responsibility for managing customer information in line with GDPR experience Being a Team Player that enjoys collaborating with team mates to deliver outstanding customer service Striving to ensure a first-outcome resolution for our customers Able to work in a fast ...

Customer Service & Sales Associate Location: Thornaby (Hybrid Working)- 2 Days from home and 3 in the office Salary: £28,000 - £30,000 + Bonus Are you a confident, ambitious and customer focused individual looking to build a long term career in sales? This is an exciting opportunity … same. Full training will be provided, making this an excellent opportunity for someone looking to develop a long term career within sales and customer success. Why Join? Excellent progression opportunities. Hybrid working with Mondays and Fridays from home. Annual bonus paid in July and January. 25 days holiday plus ...

Customer Service Operations Support Analyst Location: Newcastle upon Tyne, NE27 0QW Contract: Fixed-term (1 July 2026 - 30 June 2027) Hours: 37.5 hours per week - Monday to friday Pay Rate: £15.00 - £19.74 per hour (depending on experience) About the Role We are looking for a highly organised … detail-oriented Customer Service Operations Support Analyst to join our Customer Service Operations team. This role sits within a multi-skilled environment and requires a proactive individual with strong problem-solving abilities and a high degree of initiative. You will play a key role in supporting ...

Education Technology business as an Administrator, playing a key role in supporting schools and the wider Sales team. You will be responsible for processing customer orders accurately and efficiently, liaising directly with schools to answer queries, provide updates and ensure their orders are processed smoothly from initial enquiry through … completion. You will work closely with the Sales team to provide effective administrative support, ensuring customer information, orders and documentation are kept accurate and up to date. You will also communicate with internal departments and suppliers where required, helping to resolve any issues and ensuring schools receive a high ...

relays and everything in between. We now employ over 180 people and from our 15 locations throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service. We are a talented group across … customers UK wide. The Opportunity: The role purpose is to lead and develop a high-performing branch operation, delivering profitable sales growth, exceptional customer experience, and operational excellence across all customer channels. The Branch Manager is responsible for setting branch strategy, driving commercial performance, managing branch operations ...

Service Desk Analyst Location: County Durham Salary: Up to £30k Working Pattern: 4 Day week, 8am - 6pm Office Attendance: Hybrid working, occasional travel to other site We are recruiting for an experienced ICT Service Desk Analyst to join a growing Technology Services team. This is an exciting opportunity … support a modern IT environment, providing high-quality 1st and 2nd line technical support while contributing to digital transformation and continuous service improvement. Working as part of a collaborative IT team, you'll be responsible for supporting end users across a broad range of technologies, resolving technical issues, maintaining ...

Title: IT Service Desk Analyst Location: Midsomer Norton Contract: Permanent Hours: Full time 8.30am-5.30pm Salary: Disclosed on Application Applications will only be considered if you are in a commutable distance to MIDSOMER NORTON. I am seeking an IT Service Desk Analyst to provide excellent customer service … support, fast response to inquiries, have strong problem-solving skills, and appropriate resolution through a ticketing solution. The ideal candidate will bring knowledge of service desk technologies working within an ITIL Framework by providing service desk support services and linked IT admin tasks for the company’s user ...

team. This is an excellent opportunity for an ICT Support Engineer who enjoys providing first-class technical support, troubleshooting complex issues, and delivering outstanding customer service across a fast-paced business environment. As an ICT Support Engineer, you will act as the first point of contact … incidents and service requests, ensuring the efficient resolution of technical issues and maintaining high levels of service availability. The ICT Support Engineer will support hardware, software, mobile devices, printers, and network connectivity, while also contributing to continuous service improvements. What's on Offer? Competitive salary and benefits ...

Customer Tech Support Advisor - Fixed Term Contract We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable … broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Could ...

full-time on a 1 year fixed term contract. Main duties of the job Receive, assist and care navigate patients to accessing the appropriate service or health care professional in a courteous, efficient and effective way. Provide assistance to the Practice Team and project a friendly and positive image … large, friendly GP Practice working across five surgery sites. The successful applicant will preferably have past GP practice experience as well as excellent customer service and reception skills. The post is a permanent position on completion of successful six month probationary period. A driving licence is essential ...

Analyst to provide hands-on technical support in Newcastle. This role is ideal for someone with strong desktop support experience who enjoys delivering excellent customer service and resolving technical issues efficiently. At XMA, technology is only part of the story. Our success is built on talented people … Doing: Providing onsite technical support for desktops, laptops, mobile devices, printers and peripherals. Diagnosing and resolving hardware, software and connectivity issues. Managing incidents and service requests through to resolution in line with SLAs and KPIs. Supporting Microsoft 365, Windows 10/11, Active Directory, Intune and Autopilot environments. Escalating ...

Analyst to provide hands-on technical support in Newcastle. This role is ideal for someone with strong desktop support experience who enjoys delivering excellent customer service and resolving technical issues efficiently. At XMA, technology is only part of the story. Our success is built on talented people … Doing: Providing onsite technical support for desktops, laptops, mobile devices, printers and peripherals. Diagnosing and resolving hardware, software and connectivity issues. Managing incidents and service requests through to resolution in line with SLAs and KPIs. Supporting Microsoft 365, Windows 10/11, Active Directory, Intune and Autopilot environments. Escalating ...

summary An opportunity has arisen for to join the North Tyneside Recovery Partnership, based at the Customer First Centre, The Forum in Wallsend. Applicants should have previous experience of working in an admin role and hold excellent typing, IT skills and customer service skills, be resilient … understanding of complex and difficult service user group. Applicants will be expected to participate in rota cover for late clinic on Wednesdays as required. Applicants will need to demonstrate excellent organisational and communication skills and show a high level of accuracy and attention to detail. Main duties ...

logistics activities with warehouse activity and ensuring stock movements are planned sensibly. Prepare and check shipping documentation to minimise errors and ensure compliance with customer and carrier requirements. Communicate clearly with internal teams (warehouse, operations, customer service, and procurement as needed) so everyone is aligned. Support continuous … improvement by identifying bottlenecks, suggesting process enhancements, and helping maintain service standards. What were looking for Experience in logistics coordination, supply chain administration, freight coordination, or a similar transport/planning role. A strong eye for detailparticularly around documentation, tracking, and time-critical updates. Confidence managing multiple priorities, with ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

vision, strategy, roadmap and value proposition for a programme or portfolio of digital services, creating achievable and measurable objectives for a portfolio digital service based on transformation programme goals.Set product priorities, strategic direction and leadership for a programme or portfolio of products in a transformation programme.Create and iterate programme … across HMRC Lines of Business to identify reuse of components and patterns in services.Oversee live services and continuous improvement work for the product/service and management of vendor contracts as and when needed.Lead and support multidisciplinary product teams through discovery, alpha, beta, and live phases of development, turning ...