26 to 50 of 68 Permanent Customer Service Jobs in the North East

has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … patterns and best practices, working with development teams as well as directly with customers. Technical subject matter expert. Lead technical development teams across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, enforcing standards. Liaise directly with customers to more »

success. Main Purpose of the Job Support the Custom Peptides team on chemistry related questions Key Responsibilities Assists the internal sales team with answering customer’s technical questions and provide pricing for uncommon derivatives. Accurately produce and deliver (complex) quotations for custom services. Coordinate quotation timelines and specifications with … production teams as needed. Follow up on open product and/or part quotes as necessary. Collaborate with other team members to ensure customer needs are dealt with in a timely and professional manner. Help to bring business opportunities to fruition and develop long-term relationships by focusing on … the unique key success factors of each customer. Remain engaged in ongoing projects to help ensure that customer expectations are always fully met. Ensure that project proposals and meeting updates are submitted in a timely manner. Escalate or triage inquires or customer concerns as needed to quickly support more »

and data protection regulations. Requirements: Experience: Previous experience in recruitment is desirable but not essential. We welcome applications from individuals with experience in sales, customer service, or related fields who are looking to transition into recruitment. Industry Knowledge: An understanding of the industrial or manufacturing sector is beneficial more »

growth to become the market leader in their sector. As an Application Support Engineer, you will be responsible for delivering a first-class support service to their clients. The Role Troubleshoot both 1 st line and escalated technical issues, offering guidance and managing changes for their software clients, providing … timely customer feedback Deliver and maintain a high-quality service to customers Support the roll-out of new software solutions across their portfolio of customers Take ownership of support issues and seek closure ensuring all relevant support procedures are followed Managing multiple cases at one time, ensuring case … remote access tools and verbal instructions Resolving issues predominantly over the phone or via remote connectivity or, very occasionally, visiting client sites Deliver great customer service operating within client-specific SLAs Working with Developers to resolve issues The Person Previous application/software support experience resolving escalated issues more »

growth to become the market leader in their sector. As an Application Support Engineer, you will be responsible for delivering a first-class support service to their clients. The Role Troubleshoot both 1st line and escalated technical issues, offering guidance and managing changes for their software clients, providing timely … customer feedback Deliver and maintain a high-quality service to customers Support the roll-out of new software solutions across their portfolio of customers Take ownership of support issues and seek closure ensuring all relevant support procedures are followed Managing multiple cases at one time, ensuring case notes … remote access tools and verbal instructions Resolving issues predominantly over the phone or via remote connectivity or, very occasionally, visiting client sites Deliver great customer service operating within client-specific SLAs Working with Developers to resolve issues The Person Previous application/software support experience resolving escalated issues more »

Roofing Contractors, Builders Merchants, Merchants, Main Contractors, Developers, Housebuilders, Education, Internal Sales, Sales, Internal Sales Support, Sales Support, Roof Tiles, Composite Roofing, Roofing Accessories, Customer Service, Composite Shake Tiles, Composite Slate Tiles, Roofing Merchants Location: Beverley Remuneration: £25,000 - £28,000 + up to 13% discretionary bonus Benefits … slate tiles, composite shake tiles, underlay, ventilation, dry verges etc. Your time will be spent supporting the wider external sales team Deal with incoming customer enquiries via telephone & email Follow up on quotes which have been sent out by the sales or customer service team Qualifying sales … Accessories with: Must have construction industry experience, ideally within roofing Must have experience in a sales support or adjacent, such as internal sales or customer service Would consider someone on a roofing merchant trade counter Highly motivated and able to work on own initiative Excellent communication and negotiation more »

a dedicated group of professionals focused on delivering actionable insights on high-profile themes impacting the workforce at HMRC. The role sits in the Customer Delivery team within PAI. This team is responsible for carrying out both quantitative and qualitative analysis and insight on HMRC people data. Activity includes … of high demand? Key Responsibilities Work with a project lead to understand user and business needs, and design analytical solutions that are aligned with service vision and business strategy. Take personal responsibility for delivering a variety of research and analytical projects to an agreed schedule, ensuring business needs are … analytical environment. Benefits Alongside your salary of £35,092, HM Revenue and Customs contributes £9,474 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. HMRC operates both Flexible and Hybrid Working policies, allowing you more »

At Pharma Nord UK, our team consists of 31 dedicated professionals, each contributing their expertise to various aspects of our operations. From sales and customer service to web and marketing, our team works collaboratively to uphold our commitment to excellence in everything we do. As we continue to more »

HNC/HND standard (or equivalent) in a relevant hard services discipline is desirable but not essential. Demonstrable experience in asset management, lifecycle management, customer service and change management activities/fields. Knowledge of change management tools and techniques and best practice asset management. Good IT skills including more »

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. Youll … could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm and can build relationships we can more »

exciting opportunity? Our client is a rapidly growing healthcare organisation and they are seeking an experienced 1st Line Support Engineer with a passion for customer service. This role offers the chance to be part of a company that's transforming healthcare through state-of-the-art IT solutions. The … frontline support for IT-related queries, ensuring quick and effective resolution. Diagnose and troubleshoot technical problems, aiming for minimal disruption. Maintain high levels of customer service, ensuring client satisfaction. Collaborate with the IT support team to enhance processes and user experience. Requirements: A proactive approach to IT support more »

exciting opportunity? Our client is a rapidly growing healthcare organisation and they are seeking an experienced 1st Line Support Engineer with a passion for customer service. This role offers the chance to be part of a company that's transforming healthcare through state-of-the-art IT solutions. The … frontline support for IT-related queries, ensuring quick and effective resolution. Diagnose and troubleshoot technical problems, aiming for minimal disruption. Maintain high levels of customer service, ensuring client satisfaction. Collaborate with the IT support team to enhance processes and user experience. Requirements: A proactive approach to IT support more »

Field Service Engineer Permanent Employment Opportunity Do you currently work in a technical, engineering or service environment? Are you looking to move into a Field Service Technician position? First Call Talent Solutions are currently looking to recruit a Field Service Engineer for our clients nationally recognised … initiative. Excellent communication skills both written and verbally. Ability to prioritise own workload and work to company schedules and deadlines. Provide excellent levels of customer service at all times. Hours or work are Monday to Friday, times depending on job list & locations. Starting salary from £28kpa to £33kpa more »

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »

and champion your success every step of the way. Ready to shape your future? Explore opportunities with us today. We are looking for a Customer Support Representative , for our well-known client from the IT industry. Location: Newcastle upon Tyne Type of Work: [onsite, B2B] Responsibilities: receives and places … customer service telephone calls maintains solid customer relationships by handling questions and concerns with speed and professionalism resolves customer complaints managing database records drafting status reports on customer service issues Requirements: high level of communication skills around 4-7 years of experience as a … Customer Support attention to details ability to multitask and prioritize tasks in a fast-paced environment proactive problem-solving skills to address customer inquiries and resolve issues Languages: English C1 level mandatory Ready to Take the Next Step? If you're ready to embark on an exciting journey more »

off between Monday to Sunday, fixed on monthly rota. Holidays: 29 days annual leave including bank holidays, increasing to 31 days after 1 years' service We are currently looking for Alarm Receiving Centre Ambassadors to join our monitored alarm response team who are operating 24/7 to protect … them. With over 35 years of insight, experience, and innovation , Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. Role Overview: This department is known to be the heart of Verisure, directly dealing with incidents across the UK to ensure peace of … are looking for a right individual who is passionate and eager to make a difference. The ideal candidate will have: Experience in providing excellent customer service. Excellent communication skills with problem solving attitude. Ability to show patience and consideration towards customers via telephone. Customer oriented, genuinely passionate about more »

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »

Monday-Sunday (5 days on 2 days off) Holidays: 21 days plus bank holidays increases to 23 days plus bank holidays after 1 years service Are you a tech lover?. Do you have customer service experience? We are looking for passionate and dedicated Technical Support Advisors … and email. We provide technical support for our alarm security systems, Arlo cameras and programs used by our security experts. Providing excellent levels of customer service to our sales security consultants and field technicians. There is a very collaborative and friendly relationship with our colleagues working in the … and software. Excellent written and communication skills with a problem-solving attitude. A collaborative approach to helping us reach our goals, provide the best customer experience and contributing with your ideas and skills. Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to more »

IT Helpdesk Analyst – Gateshead We Put People First so you can Deliver Outstanding Service This is great opportunity for an IT Helpdesk Analyst to join our IT team in the Gateshead office. As an IT Helpdesk Analyst, you will be a ssisting and supporting the IT Manager across a … IT assets and equipment including iPads and mobile phones. Support on IT projects when required As IT Helpdesk Analyst – Gateshead you’ll have: Strong customer service focus and able to perform general IT administrative activities Ability to effectively use Microsoft Office package and databases. Effective communicator with first more »

Are you an experienced Technical Support Team Lead with a passion for customer service? Our client is a rapidly growing healthcare organisation committed to improving the patient journey through innovative technology solutions. Their vision is to revolutionise healthcare delivery by leveraging cutting-edge IT Technology and processes. As … 1st Line Support Team Lead, you will play a pivotal role in ensuring exceptional customer service and efficient problem resolution. You'll lead and manage a team of talented 1st Line IT engineers and resolve technical issues related to the internally developed software. Responsibilities Leadership: Lead, mentor and … 1st Line engineers and foster a collaborative team environment. Technical Guidance: Utilise your strong technical skills to support the team in troubleshooting technical issues. Customer Service Excellence: Ensure excellent customer service by addressing inquiries promptly, resolving issues effectively and maintaining positive relationships with clients. Problem Resolution more »

IT Service Desk Analyst Salary: £23,499 a year Overview We are working with a trusted IT and Digital Delivery Partner, who are seeking an IT Service Desk Analyst to provide IT support to customers across Primary Care (GP Practices) within the Humber locality. This role primarily offers … on first contact. Additionally, this role may support 2nd line, 3rd line, and procurement support roles within the team as demand requires. A friendly, customer-focused attitude is essential, with a commitment to putting the customer first at all times. The post holder will contribute to a well … Communication Communicate technical matters in an understandable manner to staff, customers, and other audiences. Maintain a polite, courteous, and professional phone manner, demonstrating excellent customer service skills. Answer 1st line telephone calls and manage the call queue during busy periods. Provide a range of remote and face-to more »

Sales Administrator/Engineer Administrator/Service Administrator required to join a leading International Compressed Air Manufacturer. Sales Administrator/Engineer Administrator/Service Administrator shall work from home and be responsible for processing quotations and scheduling the Sales Engineers work, provide support to the management team, liaise … with customers and the engineering team. Full product training provided. The successful Sales Administrator/Engineer Administrator/Service Administrator will ideally have experience working in a coordinator, scheduling, pricing, invoicing or similar customer service role in engineering. The successful candidate MUST be Bilingual in English and … Pension Additional Benefits Meal Vouchers Life insurance Company Gains Medical insurance 25 days holiday including Bank Holidays The Sales Administrator/Engineer Administrator/Service Administrator role Coordinate the work, assignments, and scheduling of the Service Engineers and communicate help organise the management. Liaising with various technical departments more »

IT First Line Service Desk Analyst Location: Newcastle Salary: £24000 4 on 4 off shift after 6 months Type: Permanent/Fulltime Our client is one of the UK's leading providers of quality public transport. The Service Desk is the entry point and ongoing single point of … colleagues with the tools they need to do their job * Prompt identification, understanding and resolution of issues * Pro-actively working towards issue prevention * Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service … training and advice via phone, email, walk up & chat, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders * Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment of tickets * Provide a clear more »

established specialist engineering company, on the search for a Project Engineer based in Consett, England. Asa Project Engineer you will work closely with the service department, the workshop manager and the tendering department to ensure all required information is available to the relevant departments on time . Key Responsibilities … Produce Bills of Material (BOMs) for different processes to assist service department and to establish cost. Create report of required repairs of rotating equipment Produce relevant documentation crucial to each job such as inspection reports, rebuild reports and repair plans for internal departments and customers Ensuring all parts are … and testing methodologies. Knowledgeable of reverse and mechanical engineering processes Excellent attention to detail Ability to manage time and workload effectively Good communication and customer service skills For more information please contact Craig Grainger. On offer is a competitive salary plus overtime . Our promise: We put the more »

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. Th e role will be working Monday to Friday, though in the future you may need to work more »