2 of 2 Permanent Help Desk Support Jobs in the North East

Helpdesk Support 6 Month Contract Edinburgh Lorien’s UK leading Investment banking client are currently looking for a highly skilled Helpdesk Support contractor to join the team on an initial 6-month contract. The role You will assist employers and payroll providers in administering a company scheme via telephone Employers value our award-winning pension scheme … supports their workforce, empowers members to plan their financial future, and delivers flexibility and efficiency. As the first point of contact for scheme management and contribution queries, you'll help ensure the best outcomes for employers and members alike Build relationships across the business to help support the delivery of client experience What we’re looking More ❯

Get AI-powered advice on this job and more exclusive features. About the Role This role has been put in place to deliver efficient and prompt IT technical support across all teams; addressing and resolving issues or escalating them as necessary to reduce business disruption and ensure exceptional support for all team members. Efficient setup of … hardware, software, and access permissions for new team members, role transitions, and departures. Provide technical support for IT-related issues, including MS Windows, Office 365, basic networking, software installations and upgrades, and management of IT equipment such as computers, laptops, tablets, mobile devices, and printers. Assist with project-based work under the guidance of the IT Manager. Work …/9am–5pm) on a rotational basis. Participate in an on-call rota to provide out-of-hours support. At least 1–2 years of experience providing IT support in a helpdesk or similar user support role. Competency in operating systems like Windows and MacOS, along with applications such as Outlook, Word, Excel, and other standard More ❯