1 of 1 Permanent IVR Jobs in the North East

Automation Lead

Hiring Organisation
Pardoe Wray
Location
Hebburn, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent
Salary
£70,000
capable of handling multi-step workflows Integrate solutions with Azure, Microsoft 365, Power Platform, APIs, and internal systems Lead development of an AI-powered IVR system, conversational agents, and automated ticketing interactions Implement call transcription, insight generation, and predictive support recommendations Build internal and client-facing data dashboards and commercial ...