1 to 6 of 6 Permanent Performance Management Jobs in the North East

Job summary If you are a self-starter and have excellent organisational, management and communication skills and are interested in a role that can make a difference, the NHS Business Services Authority (NHSBSA) have the opportunity for you! We are looking for a Service Delivery Manager to join our … a change champion, and demonstrate flexibility while influencing others to work collaboratively. You will play a key role in creating sustainable improvements in both performance and service delivery for Workforce Recruitment Services. We have NHSBSA bases in Newcastle Upon Tyne, Wakefield, Fleetwood, Middlebrook and Eastbourne. Your base location would … to a wide range of benefits and high street discounts Main duties of the job Work with external suppliers and internal departments to ensure performance is delivered against KPI's Take a lead role managing and delivering day to day activities Demonstrate leadership and management skills and the more »

and guiding your own team to help them to achieve their and the business' goals and you will also assist the Contact Centre Operations Management team with the day to day effective running of the Contact Centre, driving team performance to achieve all Service Levels. Contract role … notice. There is some evening and weekend work but these shifts are shared out amongst all team members. Main Responsibilities include: Day to day management of around 10 team members Leading, motivating and encouraging your team Setting objectives for your team and developing their customer service skills across a … wide range of problems and queries Dealing with a broad range of performance management issues Dealing with customer enquiries Owning complex and escalated queries and calls where a customer needs senior involvement Leading by example by actively partaking in call activity and remediation Monitoring and managing schedules and more »

and resource planning methods Experience of managing large teams within a high volume, process orientated call centre or similar Urgent Care environment Excellent people management skills and performance management skills Professional and driven, yet communicative and highly approachable We are looking for: UK Registered Nurse ( NMC ) or … practiceplusgroup.com Job description Job responsibilities You will be responsible for assessing callers with a wide spectrum of clinical conditions; advising them on home care management, next steps and referring them on to further care when appropriate. The computer-based clinical decision system will facilitate and support the advice given. … People and Personal Development Make use of supervision i.e. participate in regular supervision in line with local guidelines in order to continually improve your performance and gain support following difficult calls. Develop your own knowledge and practice - this includes reflecting on your practice, and taking opportunities to improve your more »

and resource planning methods Experience of managing large teams within a high volume, process orientated call centre or similar Urgent Care environment Excellent people management skills and performance management skills Professional and driven, yet communicative and highly approachable We are looking for: UK Registered Nurse ( NMC ) or more »

in relation to highly sensitive quality, patient safety and patient experience issues, evaluating information provided in relation to risk identification, providing reassurance where appropriate, management and escalating as appropriate Deputise for Director of Nursing and/or their Deputy. This post is largely autonomous and as such the post … maximise their contribution to matrix working in partnership with the organisational leaders. Contribute to the development and implementation of local systems to demonstrate robust performance information in order that reporting, and accountability arrangements are suitable and in place across the ICB. The postholder will ensure that there are effective … in relation to highly sensitive quality, patient safety, and patient experience issues, evaluating information provided in relation to risk identification, providing reassurance where appropriate, management and escalating as appropriate. To lead, develop and manage quality assurance and improvement in Commissioned services to enable the ICB to discharge its statutory more »

Drive results through aligning the team with business strategy and goals, establishing clear standards of engineering excellence, and setting clear direction and accountabilities through performance management whilst providing balanced feedback at the most critical times to maintain momentum and a strong sense of ownership. Lead and contribute to more »