6 of 6 Permanent Performance Metrics Jobs in the North East

smooth delivery of support services and outstanding customer experience. The Role As Helpdesk Manager, you will be responsible for both the operational and technical performance of our service desk. You'll mentor and develop the team, manage escalations, and work closely with clients and internal stakeholders to deliver … enhance helpdesk processes, documentation, and workflows. Project Involvement: Support and lead elements of IT projects, deployments, and system upgrades. Reporting & KPIs: Monitor team performance metrics and provide management reports on service levels and client satisfaction. About You We're looking for a proactive, hands-on leader with ...

creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage. Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement. Stay informed about emerging trends, tools, and best practices related ...

script, and develop content ideas aligned with marketing, SEO, and product goals, collaborating closely with content, creative, and product marketing teams. Monitor and analyze performance metrics across all video and social platforms (views, watch time, engagement, CTR, conversions), providing insights and iterating quickly to improve results. Experiment with ...

aspects of SEO Work with developers to ensure that website code is optimised for search engines and that best practices are followed Monitor website performance metrics and use data to make data-driven decisions Stay up-to-date with the latest trends and best practices in technical ...

events to build brand presence and generate new opportunities.• Commercial Impact: Deliver against agreed revenue targets, supported by a robust commission structure and clear performance metrics.• Collaboration: Work closely with senior leadership and technical teams to shape client proposals and ensure seamless delivery. Person Specification: • Proven track record ...

/emails to understand client requirements. * Work with technical teams to prepare accurate proposals, estimates, and workflows. * Maintain detailed CRM records and track sales performance metrics. 2. Client Relationship Development * Build trust-based, long-term relationships with potential clients. * Explain ProManage IT Solution service offerings with clarity and confidence … Team Coordination * Coordinate with Sales, Technical Managers, and Project Teams for smooth onboarding. * Share actionable insights from market trends and competitor behaviour. * Provide weekly performance updates and strategic recommendations to leadership. * Assist in refining outreach processes, proposal decks, and pitching strategies. 5. Target Achievement & Growth Expansion * Meet monthly/ ...