the successful delivery of a large, complex, and high-impact transformation programme. This role provides strategic direction, leadership, and oversight across Oracle Fusion workstreams, ensuring alignment with business objectives, stakeholderengagement, and realisation of defined benefits. Direct responsibilities: Strategic Leadership: - Lead the end-to-end planning, execution, and governance of a strategic programme. - Act as an advisor to … programme progress, risks, and alignment. Programme Governance & Controls: - Maintain programme governance frameworks and reporting structures. - Ensure programme is compliant with organisational policies and financial controls. - Chair key steering forums. StakeholderEngagement & Communication: - Manage senior stakeholders to ensure continued alignment and support. - Serve as the face of the programme, driving clear communication and stakeholderengagement plans. Delivery … and change control processes. - Ensure delivery teams are aligned, well-resourced, and accountable. Knowledge, skills and experience: - Strong leadership and influencing skills - Excellent programme management capabilities across complex, multi-stakeholder environments - Executive-level communication and presentation skills - Strategic thinking with a focus on value delivery and impact - Deep understanding of change management, organisational design, and business transformation - 10+ years More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
processes. Drive continuous improvement and support the implementation of automation and efficiency-enhancing technologies. This role aligns with the ITIL Service Management framework and requires strong coordination, assurance, and stakeholderengagement skills. What skills, knowledge and experience will you need? How will this be assessed? Our application process requires your employment history and a personal statement. This is … Information Technology Infrastructure Library (ITIL certification: Foundation Level) or equivalent demonstrable experience appropriate to the role of Service Transition Manager. Experience and a proven track record in managing projects. StakeholderEngagement & Communication - Strong interpersonal skills to work effectively with Service Design Managers, operational leads, and IT Operations teams. Quality Assurance & Documentation - Attention to detail in ensuring quality assurance More ❯
current system optimisation, support tracking each user organisation's implementation status as well as proactively monitoring user organisation's performance over time to get ready for the future solution. Stakeholder Relationship Management 1. Build and manage relationships with the future supplier and within NHS regions, including ICBs/ICSs and user organisations up to the most senior leadership level … and wider stakeholders to foster engagement and collaboration on both the current workforce solution optimisation and the future solutions design and rollout.2. Influence commitment from user organisations to fulfil their roles in preparing for and implementing the new solution.3. Imparting difficult to understand, technical and solution related information to senior stakeholders as required.4. Supporting organisations in their efforts to … 1. Provide leadership and line management for their implementation team, fostering a collaborative and supportive environment.2. Provide leadership by developing the strategic direction for the team in relation to engagement with stakeholders. This would include improving the knowledge and best practice use of the current workforce solution within user organisations via regional workshops and webinars to drive optimisation and More ❯
strategies and plans to support transformation goals. - Conduct change impact assessments to define the scope and depth of change required across people, process, technology, data and ways of working StakeholderEngagement: - Identify key stakeholders and design engagement approaches to drive awareness, alignment, and commitment. Communication & Engagement: - Design and execute communication plans that clearly articulate the vision … Ensure proper feedback mechanisms are in place to capture sentiment and course-correct where needed. Key Skills and Competencies: - Strong expertise in change management methodologies - Excellent interpersonal, communication, and stakeholder management skills - Strong facilitation and presentation capabilities - Resilience and adaptability in a fast-paced, dynamic environment - Analytical and problem-solving skills to assess change impacts and risks Knowledge, skills More ❯
solutions. Desirable (but not essential) Experience with Power BI or other reporting tools. Exposure to DevOps practices and CI/CD pipelines. A background in client-facing roles or stakeholder engagement. At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all More ❯
Sunderland, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Randstad Technologies Recruitment
product roadmap for Microsoft 365, Copilot, and Atlassian, ensuring alignment with business goals. Drive Adoption: Act as a product champion, promoting new features and best practices to boost user engagement and efficiency. Manage the Backlog: Prioritise user stories, features, and tasks, working with cross-functional teams to ensure timely delivery. Collaborate for Success: Partner with vendors and internal teams … to ensure seamless product development, deployment, and support. Be the User's Voice: Gather user feedback and conduct research to continuously improve the user experience and inform product enhancements. StakeholderEngagement: Build strong relationships with key stakeholders to gather requirements, provide progress updates, and manage expectations. Ensure Governance: Monitor product performance, manage risks, and ensure all solutions adhere … in a similar role. Strong, hands-on knowledge of the Microsoft 365 suite, including emerging technologies like Copilot. A background in IT service management (ITSM), project delivery, and effective stakeholder engagement. Excellent problem-solving skills and the ability to manage complex technical issues and vendor relationships. A confident communication style, with the ability to translate technical concepts for non More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Atom Bank
our HR maturity deepens. What you’ll be doing: Strategic Partnership: Partner closely with Executives and Heads of Departments, including Technology leaders, to drive productivity through talent management, employee engagement, and key HR initiatives. You'll translate business requirements into effective HR practices, acting almost as an integrated part of their teams. Expert ER Management: Provide expert advice and … and develop proactive strategies to minimise ER challenges. Drive Organisational Change: Lead and support significant organisational change initiatives, ensuring smooth transitions and minimal disruption through effective communication plans and stakeholderengagement strategies. Performance & Talent Champion: Embed a robust performance management culture, from objective setting to continuous feedback. You'll collaborate with senior stakeholders to identify talent needs, facilitate … will utilise people data and analytics to generate meaningful Management Information (MI), interpreting trends and identifying opportunities to influence strategic decision-making as data quality and scope improve. Employee Engagement & Experience: Be a key influencer on employee engagement, analyse feedback and translate insights into actionable initiatives, and contribute to the Atom’s overall employee experience. What do we More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Nigel Frank International
performance, user satisfaction, and service efficiency. This is a hands-on role requiring both technical and service delivery expertise, combined with the ability to manage cross-functional collaboration and stakeholder engagement. Responsibilities Manage the full life-cycle of D365 service delivery (incidents, service requests, problems, changes) Ensure consistent and measurable service performance across CE and F&O platforms Lead … robust enterprise systems. Ideally, you have: Strong experience with D365 F&O or CE, ideally in a service delivery capacity Solid understanding of IT service management, project sprints, and stakeholderengagement Excellent analytical, organisational, and communication skills A calm, pragmatic approach to problem-solving and decision-making The ability to manage multiple priorities while leading with a positive More ❯
dunfermline, north east scotland, united kingdom Hybrid / WFH Options
Cocentric
As a M365 Consultant at Cocentric, you will play a pivotal role in helping our clients deliver modern workplace solutions that drive employee engagement and improve collaboration. This is a hands-on, client-facing role where you will combine deep technical expertise with strong consultancy skills, advising clients on how to get the best out of Microsoft Viva Engage … Viva Connections, SharePoint Online, and Teams. You will act as the technical lead on delivery projects, translating business and engagement requirements into clear technical solutions, ensuring these are well-governed, scalable, and support long-term adoption. You will also work closely with our consultancy and sales teams, contributing technical expertise during pre-sales conversations, scoping workshops, and proposal development. … either our London or Edinburgh office. ABOUT COCENTRIC Cocentric is dedicated to connecting and empowering people, teams, and organizations. We harness the power of leading-edge technologies to drive engagement, performance, and productivity. WHAT YOU'LL DO Solution Design & Technical Delivery Act as the technical lead on Microsoft 365 delivery projects, particularly for Viva Engage, Viva Connections, and SharePoint More ❯
ensure alignment with relevant business, Product and Commercial strategies & roadmaps. Be responsible for socialising and promoting our strategies and enterprise-level impacts with peers and senior managers across multiple stakeholder communities. Essential Criteria 1. Leadership in Architecture Proven experience in leading architecture and solution design functions Ability to provide architectural strategy, direction, and assurance across programmes Proven record of … building and managing stakeholders across organisation boundaries and be able to upwardly mange stakeholder along with external IT suppliers Experience in the use of modelling tools and documenting As Is and To Be processes and architectures aligning to business and technology strategies. Develop, document and establish Reference Architectures Simplify and explain complex and technical information by using appropriate and … provided and prepare briefings, findings, options & recommendations. Look beyond the immediate problem and identify the wider implications across the enterprise, in both the short, medium and long term. 2. StakeholderEngagement Strong interpersonal and communication skills, including the ability to influence senior stakeholders (e.g. director level and above) Ability to translate complex technical concepts for non-technical audiences More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
Fenwick
Incident, Problem, Service Request). Excellent communication, analytical, and problem-solving skills. Ability to work independently and collaboratively, including out-of-hours support. High commitment to continuous improvement and stakeholder engagement. About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to More ❯
sunderland, tyne and wear, north east england, united kingdom Hybrid / WFH Options
Fenwick
Incident, Problem, Service Request). Excellent communication, analytical, and problem-solving skills. Ability to work independently and collaboratively, including out-of-hours support. High commitment to continuous improvement and stakeholder engagement. About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
HMRC
Building a security capability to drive and deliver Enterprise-wide security technology change, engaging at a strategic and tactical level. Leading and managing relationships with senior partners, effective team engagement and strong leadership along with stakeholderengagement through programmes and change. Proven professional experience of how technical security is applied in real life, large scale complex environments. More ❯
storage, and security concepts. Familiarity with infrastructure-as-code (e.g., Terraform, CloudFormation). Hands-on experience with monitoring tools, CI/CD pipelines, and DevOps practices. Excellent communication and stakeholderengagement skills. Ability to create and present detailed architectural documentation and reports. Desirable: Relevant certifications (e.g., AWS Certified Solutions Architect, TOGAF, Azure Architect). Experience in regulated environments More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Akkodis
incidents, service requests, developments, and problem resolution Collaborate across teams to ensure quality, efficiency, and high service standards Lead service transition from implementation to BAU Report on performance, run stakeholder meetings, and manage service communications Candidate Requirements : Educated to a degree level Strong experience in D365 CE & F&O service delivery Solid technical understanding of the D365 (F&O … and CE) ecosystem Project/sprint management experience (Agile is desirable) Proficient in issue resolution, stakeholderengagement, and service reporting Microsoft certifications (preferred but not essential) Strong understanding of current legislation's and relevant governance Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the More ❯
Middlesbrough, Cleveland, England, United Kingdom Hybrid / WFH Options
Akkodis
incidents, service requests, developments, and problem resolution Collaborate across teams to ensure quality, efficiency, and high service standards Lead service transition from implementation to BAU Report on performance, run stakeholder meetings, and manage service communications What You'll Bring Educated to a degree level Strong experience in D365 CE & F&O service delivery Solid technical understanding of the D365 … F&O and CE) ecosystem Project/sprint management experience (Agile is desirable) Proficient in issue resolution, stakeholderengagement, and service reporting Microsoft certifications (preferred but not essential) Strong understanding of current legislations and relevant governance What You'll Get Personal medical cover 25 days annual leave plus Bank Holidays Up to 5% matched pension contribution Modis International More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Reed Technology
drive the implementation of Secure by Design principles, and oversee compliance with key frameworks such as DSPT , CAF , and DORA . You will also play a key role in stakeholderengagement, presenting confidently to senior leadership and translating complex technical requirements into actionable governance strategies. With a significant project pipeline launching in 2026, this is a unique opportunity More ❯
Employment Type: Permanent, Part Time, Work From Home
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
to shape and aid transition from on-premises to cloud and SaaS, aligning with business goals. Technical Expertise : Deep knowledge of hybrid infrastructure, cloud platforms, security, and automation tools. StakeholderEngagement : Strong communicator who can influence at all levels and translate technical concepts into business value. Customer-Focused & Resilient : Committed to service excellence, continuous improvement, and maintaining performance More ❯
ServiceNow, Jira, Zendesk) and knowledge management tools. Strong understanding of ITIL processes and service management best practices. Skilled in data analysis, trend reporting, and root cause investigation. Excellent communication, stakeholderengagement, and documentation skills. Proven leadership experience in mentoring and training IT teams. Track record of process optimisation and adaptability in fast-changing environments. If you have expertise More ❯
ServiceNow, Jira, Zendesk) and knowledge management tools. Strong understanding of ITIL processes and service management best practices. Skilled in data analysis, trend reporting, and root cause investigation. Excellent communication, stakeholderengagement, and documentation skills. Proven leadership experience in mentoring and training IT teams. Track record of process optimisation and adaptability in fast-changing environments. If you have expertise More ❯
Sunderland, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Hays Technology
need to succeed Proven IT Product Owner or transferable experience Highly developed problem-solving skills and hands on experience with MS365 suite Background in service management, project delivery, and stakeholderengagement Confident communication skills Ability to pass a basic DBS What you'll get in return This exciting position is paying between £38,000 and £43,323 negotiable More ❯
paced, agile environments with cross-functional teams. Qualifications & Background 5+ years of professional experience in software engineering. Demonstrated experience working on complex, mission-critical systems. Strong communication skills and stakeholderengagement capabilities. The role does not offer sponsorship so candidates will need to be eligible to work in the UK and hold either a British passport or ILR. More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
Methods
a Service Designer on digital transformation projects Deep understanding of GDS principles and service design standards Experience working across complex service ecosystems and organisational boundaries Strong facilitation, communication, and stakeholderengagement skills Previous experience on public sector or central government projects Familiarity with agile delivery environments Knowledge of accessibility and inclusive design principles Please apply for more information More ❯
sunderland, tyne and wear, north east england, united kingdom Hybrid / WFH Options
Methods
a Service Designer on digital transformation projects Deep understanding of GDS principles and service design standards Experience working across complex service ecosystems and organisational boundaries Strong facilitation, communication, and stakeholderengagement skills Previous experience on public sector or central government projects Familiarity with agile delivery environments Knowledge of accessibility and inclusive design principles Please apply for more information More ❯
dunfermline, north east scotland, united kingdom Hybrid / WFH Options
Venesky Brown
and inclusivity to ensure all users are considered. Essential Skills: - Experience conducting user research in digital transformation projects. - Strong knowledge of qualitative and quantitative research methods. - Excellent communication and stakeholderengagement skills. - Experience working in multidisciplinary teams. - Knowledge of accessibility standards and inclusive design practices. If you would like to hear more about this opportunity please get in More ❯