7 of 7 Permanent User Research Jobs in the North East

Job summary This role supports the Digitisation Strategy of the NHSBSA. The post holder will be responsible for managing a user experience research team, undertaking user research activities on their own projects, and providing training and mentorship for user researchers within the organisation. The post holder will ensure the team generates new and useful user insights through mainly qualitative research, using agile research methodologies, translating these into features and actions that will enable our services to develop and iteratively improve their digital services for customers. You will be able to drive the day-to-day management of tasks while maintaining a wider vision of the Digitisation Strategy and business goals and objectives. … for you and your loved oneso Access to a wide range of benefits and high street and online discounts Main duties of the job Leading and conducting pro-active user experience research projects including the creation of user research deliverables to provide in- depth, actionable insight, so that issues and opportunities are clearly identified and properly More ❯

User Researcher - BPSS Clearance Required Location: Newcastle, UK Work Pattern: Hybrid – 3 days in office/2 days remote Clearance: BPSS required Employment Type: Contract About the Role We are seeking a motivated and analytical User Researcher to join our growing team in Newcastle. In this role, you will be at the forefront of understanding user needs … behaviours, and pain points to help design and deliver outstanding user experiences. As a User Researcher , you will work independently, taking ownership of research activities from planning to delivery. You'll act as a subject matter expert within your team, collaborating with designers, developers, and product managers to ensure our solutions are user-focused and data … driven. This is a fantastic opportunity for someone passionate about research-led design who thrives in a collaborative, agile environment. Key Responsibilities Conduct user interviews, usability testing, and other research methods to gather insights and feedback. Analyse how users perform tasks to identify opportunities for improved experiences. Create and maintain user personas , journey maps , and other More ❯

Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Requirements Job Title: User experience designer (UX) Location: Hybrid (Remote with UK travel required) About Methods: Our mission is to improve and safeguard public services. We apply digital tools and ways of working … alongside your client work. We are growing our teams across the company and would love to talk to you about becoming a part of Methods. Role overview: As a User experience designer, you will play a pivotal role in creating user-centred designs that resonate with our audience and align with government standards. Your designs will advocate for … simplicity, accessibility, and effectiveness, grounded in evidence-based research and organisational objectives. Key responsibilities: · Develop and implement design practices and standards consistent with government or client guidelines. · Identifying, developing and using best practice and standards to design services consistent with the rest of government or our client organisations. · Collaborating within a multidisciplinary team by sharing design work, and participating More ❯

Designer to join a forward-thinking digital team that’s transforming how healthcare services are delivered and experienced. In this role, you’ll be at the heart of designing user-first solutions that span web and mobile platforms. You’ll collaborate with developers, stakeholders, and product teams to bring ideas to life -ensuring every interface is not only functional … but also accessible, elegant, and impactful. What You’ll Be Doing: Designing with Purpose : Create clean, user-friendly interfaces that meet real-world needs, with a strong focus on accessibility and usability. Driving Best Practice : Champion modern design principles and contribute to the evolution of design systems and standards. Collaborating Across Teams : Work within agile, cross-functional teams to … deliver design work that aligns with strategic goals. Prototyping and Testing : Develop interactive prototypes to support user research and validate design decisions. Supporting Development : Partner with front-end developers to ensure seamless implementation of your designs. Mentoring and Sharing Knowledge : Guide junior designers and developers, fostering a culture of continuous learning and improvement. What You’ll Bring: A More ❯

experiencedSenior Product Owner to join ourFuture NHS Workforce Solution Transformation Programme. This is a unique opportunity to be part of a major national transformation, helping to deliver a modern, user-centred solution that supports 1.9 million NHS staff and processes £50bn in payroll annually. You'll play a key role in ensuring the new solution meets user needs … activities across product design, development, and implementation Collaborating with NHS stakeholders to validate designs and support change management Supporting data migration and ensuring alignment with non-functional requirements Driving user satisfaction, uptake, and benefits realisation Leading pilot, testing, and implementation planning Managing risks and governance reporting Line management and professional development of Product Owners and Associate Product Owners Work … across multidisciplinary teams in an agile and user centric way and have responsibility for the quality of the products you will develop Support the Lead Product Owner with initiatives to enhance the overall understanding, quality and consistency of product profession across the organisation Able to work collaboratively and manage competing priorities to support the business to achieve successful outcomes More ❯

User Researcher - UK WIDE - Remote Description for the User Researcher:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple User Researcher roles to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital transformation Projects in the Public Sector). This will … anywhere in the UK (remote) and will be based from home, however occasional client visits will be necessary for meetings but these will be fully funded. Experience for the User Researcher roles:- 18mths+ commercial experience in a User Researcher role GDS experience (Government Digital standards) Lived in the UK for 5yrs+ and not been abroad for a … day+ holiday in last 5yrs to enable you to gain Security Clearance (SC level) on joining. Salary for the User Researcher roles on offer is up to £55,000 dependent on experience + an excellent benefits package including extensive training User Researcher - UK Wide - Digital Services, UK WIDE (Remote More ❯

line management responsibilities Key relationships and connections: 1. Technical Architects2. Senior Technical Architects3. Solution Architects4. Enterprise Architects5. Delivery Managers6. Product Owners7. Business Analysts8. Developers9. Testers10. Interaction Designers11. Service Designers12. User Researchers13. Stakeholders and Customers. Person Specification Personal Qualities, Knowledge and Skills Essential Excellent communication skills to listen and respond to the needs of a range of audiences and interpret … of development techniques and development platforms environments/languages/technologies. Knowledge of management. Areas may include, Leadership and Change Management, organisational development or managing multidisciplinary teams. Knowledge of user-centred design practices for both public-facing and internal services and applications. Experience Essential Experience in setting direction, embedding good practice, and making important decisions to improve products and … process in designing and building new digital services or improving existing ones. Experience in working effectively with cross-disciplinary teams and ensuring that making decisions is based on knowledge, research and knowing the user journey. Skilled in creating prototypes and concepts to explore potential solutions and meet requirements. Experience in making complex things simple for users by distilling More ❯