7 of 7 Permanent User Research Jobs in the North East

person meetings, and additional ad hoc workshops. Logistics Contract: 12 Months FTC Location: 3 days onsite - Newcastle Eligibility: UK Security Clearance Responsibilities Translate user research and user needs into clear, actionable requirements. Work effectively with technical teams to produce build-ready requirements. Engage and collaborate with stakeholders … across the programme. Facilitate workshops and requirements gathering sessions. Produce structured analysis artefacts and documentation. Ensure requirements are linked to user needs and business value. Support delivery within digital product environments. Adapt to complex and changing environments. Essential Experience Minimum 6 years' experience as a Business Analyst. Eligible ...

future-state solutions that deliver measurable benefits. This role offers the opportunity to contribute to a large-scale change programme while helping shape efficient, user-focused services. Key Responsibilities Lead the analysis and documentation of existing business processes across a variety of service areas Facilitate workshops with stakeholders … identify service gaps, challenges and opportunities Create current and future-state process maps and service journeys Gather, analyse and document business, process and user requirements Support system implementation projects through effective business analysis and stakeholder engagement Coordinate and manage User Acceptance Testing (UAT), including test planning, defect management ...

Manage and prioritise the Agile product backlog , collaborating with Product Owners and delivery teams Work with stakeholders to translate business needs into clear, concise user stories Facilitate workshops, interviews, and discovery sessions with technical and non-technical stakeholders Use JIRA (or similar tools) to manage requirements, track progress … alignment with government standards, governance frameworks, and assurance processes Support risk identification, impact analysis, and change request assessment Collaborate with delivery, architecture, QA, and user research teams to ensure requirements are clearly understood and implemented correctly Produce documentation such as process flows, requirement catalogues, service specifications, and decision ...

innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform … analytics across complex digital services. This role focuses on embedding data-driven decision-making, ensuring services are designed and continuously improved based on user needs and measurable outcomes. You will operate at a strategic level, defining performance standards, advising senior stakeholders, and working across multidisciplinary teams to deliver impactful ...

help improve government, healthcare and private sector services? If so, Opencast could be the place for you. Were a growing technology consultancy that creates user-centred solutions with purpose. The role As a Business Analyst (Senior Consultant) , youll bring a depth of experience and expertise from working in large … complex organisations. Youll collaborate in multi-disciplinary teams with product managers, software developers, user researchers, designers and other specialists to tackle interesting problems and deliver meaningful solutions for clients. Youll build strong relationships with client stakeholders, understanding their needs and translating them into clear, actionable requirements. Youll also ensure ...

innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery,and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform … solve complex problems and deliver tangible value for citizens and the public sector. Working as part of a multidisciplinary agile team, you will deliver user-centred digital services that meet strict Government Digital Service (GDS) standards and WCAG accessibility requirements. This is a hands-on technical role operating within ...

improve government, healthcare and private sector services? If so, Opencast could be the place for you. We're a growing technology consultancy that creates user-centred solutions with purpose. The role As a Business Analyst (Consultant), you'll bring a depth of experience and expertise from working in large … complex organisations. You'll collaborate in multi-disciplinary teams with product managers, software developers, user researchers, designers and other specialists to tackle interesting problems and deliver meaningful solutions for clients. You'll build strong relationships with client stakeholders, understanding their needs and translating them into clear, actionable requirements. ...