Permanent Customer Service Jobs in North Lanarkshire

4 of 4 Permanent Customer Service Jobs in North Lanarkshire

Technical Helpdesk Monitoring Consultant

Bellshill, Lanarkshire, United Kingdom
Hybrid / WFH Options
Kick ICT Group LTD
Kick ICT Group Kick ICT Group is one of the fastest growing providers of IT Services in the UK, with a talented and highly skilled team that provide outstanding service and value to our customers. We pride ourselves on our commitment to providing outstanding IT solutions, services and support. Yet we believe that it's how we work with … Solutions Partner designations. While these designations are technical in nature, they also speak to something bigger: our ongoing investment in the knowledge, tools, and people needed to deliver outstanding service and support. Why join Kick? At Kick, our culture is built on a foundation of collaboration, innovation, and respect. We foster an environment where every team member feels valued … would be preferred but not essential. Key Responsibilities Take 12 cases per day. This figure will fluctuate dependent on the number of issues on the dashboard Communicate with the customer in a warm, friendly and professional manner Manage cases within your queue and update at the end of each week, with a maximum of 10 cases still open (where More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

1st Line IT Support Technician

Coatbridge, Lanarkshire, Scotland, United Kingdom
BrightSkye
protected against cyber threats, and that your team can work productively and efficiently wherever and whenever they need to work Job Role: We are looking for a proactive and customer focused 1st Line IT Support Technician to join our growing IT team. This role is ideal for someone with a passion for technology and a desire to provide high … with Microsoft Office 365 applications, including Outlook, Teams, and SharePoint. Utilise remote desktop tools to assist users with offsite or remote support needs. Log, track, and resolve incidents and service requests using the IT ticketing system. Escalate unresolved issues to 2nd/3rd line support when necessary. Assist with onboarding and offboarding processes, including setting up hardware and accounts. … common desktop applications. Basic understanding of network concepts such as DNS, DHCP, and IP addressing. Proficient in using remote support tools. Experience with IT ticketing systems. Excellent communication and customer service skills. Logical problem solving mindset and ability to work under pressure. Ability to manage time effectively and prioritise support tickets. Desirable: Exposure to MacOS Android & IOS experience More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

Sales Executive

Strathclyde Business Park, Bellshill, Lanarkshire, Scotland, United Kingdom
Search
they truly are a champion in their field. Their solutions are tailored to meet the specific needs of businesses, ensuring seamless integration and enhanced productivity. With a focus on customer service their award winning team continue to grow from strength to strength.The role of Sales Advisor will be to primarily make outbound Business-2-Business sales calls to … and develop new customers* Plan and prioritise your sales activities to ensure that targets are met* Respond to and follow up with sales enquiries* Delivering a high quality of service, increasing business growth and customer satisfaction* Any other duties as requiredIn return you will receive:* 25 days holiday + Bank Holidays* Generous commission structure - uncapped!* Annual incentives - trips More ❯
Employment Type: Full-Time
Salary: £25,000 per annum
Posted:

Helpdesk Administrator

Bellshill, Lanarkshire, Scotland, United Kingdom
CBW Staffing Solutions Ltd
procedures to enable the department to add value to the Contract Requirements: Minimum of 2 years' experience in an administrative role, ideally within a facilities or maintenance environment. Strong customer service and communication skills, with a professional and proactive approach. Good commercial awareness and experience with financial reporting. Proficient in Microsoft Excel (intermediate to advanced level) and general More ❯
Employment Type: Permanent
Salary: £26,000
Posted:
Customer Service
North Lanarkshire
25th Percentile
£23,504
Median
£25,087
75th Percentile
£25,087
90th Percentile
£27,885