2nd / 3rd Line IT Support Technician
Coatbridge, Lanarkshire, Scotland, United Kingdom
BrightSkye
and service requests, both remotely and on-site. Support and manage customer environments including Active Directory, Exchange Online, Intune, Azure AD, and virtualisation platforms (VMware/Hyper-V). Configure, maintain, and troubleshoot routers, switches, firewalls, and VPNs. Deliver technical input and implementation for IT infrastructure projects and migrations. Collaborate with 1st Line Engineers … Conditional Access and compliance policies. Windows Server and core services: AD DS, DNS, DHCP, Group Policy. Networking fundamentals: switching, routing, VLANs, VPNs and firewall configuration. Virtualisation: Hyper-V and/or VMware. RMM and PSA tooling in an MSP setting: monitoring, patching, scripting, ticket hygiene and documentation. Backup and disaster recovery experience and restore More ❯
Employment Type: Permanent
Posted: