Graduate IT Service Desk Technician
- Hiring Organisation
- DG Partnership Ltd
- Location
- Strathclyde Business Park, Bellshill, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
advice for our systems • Installation and support of software and hardware, including workstation imaging and deployment. • Maintenance of IT asset register • SLA And KPI Management – Ensure tickets are prioritised and assigned accordingly with users being kept up to date on progress • Ensure the department procedures are followed … mobile device operating systems Desirable • 1-2 years’ experience in a Service Desk Role • Familiar with ITIL principles and standards such as reporting and incident management • Experience in IT Service Desk ticketing systems • Understanding of Microsoft Active Directory for managing users and computers • Experience with printer support ...