1 of 1 Permanent Process Improvement Jobs in North Lanarkshire

resolve customer issues. JOB DUTIES: Managing the relationship with Customers on a day-to-day basis in an appropriate & professional manner. Provide and process information and feedback in response to orders, inquiries, concerns, and requests about deliveries, services, and returns. Interface with supply locations and distribution centres and retain … order fulfilment process. Ensure adherence to all Customer Care and Returns related processes. To execute the day-to-day administration of the Customer Returns process and associated customer credits. Direct requests and unresolved issues to internal departments/stakeholders and follow up until resolved. Follow up customer orders with