equipment preparation when needed Identify recurring issues and recommend preventive measures What We're Looking For Essential: Previous experience in technical support or field engineering Strong troubleshooting skills across Windows desktop and server environments Experience configuring and supporting network switches, firewalls, and Wi-Fi Excellent customer service and communication skills Full UK driving licence and willingness to travel across More ❯
and technologies such as NSX and vSAN. Ability to produce high-quality architectural documentation (HLD/LLD) and guide engineering teams through implementation. Solid knowledge of Microsoft infrastructure fundamentals (Windows Server, AD, DNS, DHCP). Experience applying secure configuration, patching and access control best practices. Networking knowledge at a foundational/CCNA-equivalent level (VLANs, routing, switching). It More ❯
team, ensuring smooth escalation, mentoring junior engineers, and maintaining strong relationships with customers. Main Responsibilities: Provide 2nd and 3rd line technical support for a wide range of client systems (Windows Server, Microsoft 365, networking, cloud, and telecoms). Troubleshoot and resolve complex incidents and service requests, both remotely and on-site. Support and manage customer environments including Active Directory … Experience: Essential: Strong administration of Microsoft 365: Exchange Online, SharePoint, OneDrive and Teams. Identity and device management: Microsoft Entra ID (formerly Azure AD), Intune, Conditional Access and compliance policies. Windows Server and core services: AD DS, DNS, DHCP, Group Policy. Networking fundamentals: switching, routing, VLANs, VPNs and firewall configuration. Virtualisation: Hyper-V and/or VMware. RMM and PSA More ❯
ML5, Coatbridge, North Lanarkshire, Lanarkshire, United Kingdom
BrightSkye
team, ensuring smooth escalation, mentoring junior engineers, and maintaining strong relationships with customers. Main Responsibilities: Provide 2nd and 3rd line technical support for a wide range of client systems (Windows Server, Microsoft 365, networking, cloud, and telecoms). Troubleshoot and resolve complex incidents and service requests, both remotely and on-site. Support and manage customer environments including Active Directory … Experience: Essential: Strong administration of Microsoft 365: Exchange Online, SharePoint, OneDrive and Teams. Identity and device management: Microsoft Entra ID (formerly Azure AD), Intune, Conditional Access and compliance policies. Windows Server and core services: AD DS, DNS, DHCP, Group Policy. Networking fundamentals: switching, routing, VLANs, VPNs and firewall configuration. Virtualisation: Hyper-V and/or VMware. RMM and PSA More ❯
Understanding of encryption algorithms, key management, and secure protocols (TLS, SSH, etc.) Strong understanding of common vulnerabilities (e.g., OWASP Top 10, CWE/SANS Top 25) Familiarity with Linux, Windows, RTOS and network protocols (TCP/IP, DNS, Understanding of industrial protocols (e.g., Serial, Modbus, HART) Knowledge of industry standards : IEC 62443, ISO 27001, NIST, OWASP Experience implementing DevSecOps More ❯
