2 of 2 Permanent VoIP Jobs in North London

induction • Smart casual dress code Any experience with the following would be beneficial (although non-essential): • Previous experience in an MSP environment • Support for VoIP systems • Office 365 administration • Support for Mac OSX • Certifications from Microsoft, CCNA or other relevant IT certifications Should you have any questions or wish ...

discussions Handle customer queries and resolve issues Track account performance against targets Update CRM systems and sales reports Main Focus Renewals (SIMs, broadband, hosted VoIP) Upsell (higher bandwidth, additional users, cyber add-ons) Reduce churn Primary Goal: Retain customers and increase revenue from existing accounts as well as new business ...