2 of 2 Permanent Windows Jobs in North Shields

support roleExperience working within an IT helpdesk or service management environmentExperience managing incidents, service requests, and escalations using a ticketing systemStrong troubleshooting skills across Windows desktop and server environmentsExperience managing Active Directory, Azure AD, and Microsoft 365 environmentsStrong understanding of networking fundamentals and troubleshootingExperience analysing system logs and performing ...

North Shields is seeking a Tier III Support Technician to provide advanced technical support and act as escalation point for complex IT issues across Windows, AD and cloud services. You will diagnose root causes, implement long-term fixes and work with Halma IT standards. The role focuses on technical ...