Customer Support Manager/Head of Support
- Hiring Organisation
- Marstep Resourcing Solutions
- Location
- St Asaph, Denbighshire, Wales, United Kingdom
- Employment Type
- Permanent
- Salary
- £50,000
this will create genuine opportunities to develop the role further. They are looking for an experienced Customer Support Manager to work alongside the existing management team to further capitalise on their explosive growth over the last few years. The role offers a genuine opportunity to develop into Head … both consumers and service providers , while ensuring compliance with UK consumer protection law and CMA guidance for online platforms . This role combines people leadership, operational excellence, customer advocacy, and regulatory awareness , with a strong focus on complaints handling, trust, and continuous improvement. Key Responsibilities Team Leadership & Performance Lead ...