1 of 1 DemandTrendPermanent Service Management Jobs in North Wales

Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a … Apriso ), enabling efficient production operations and rapid issue resolution. The ideal candidate combines technical troubleshooting skills with a strong understanding of manufacturing processes and a commitment to delivering excellent service to business -users. Key R esponsibilities Deliver second-line support for MES platforms , addressing incidents, service requests, and user queries in a timely manner . Troubleshoot, debug, and … understanding of manufacturing processes and MES workflows . Familiarity with database technologies (e.g., SQL), scripting, and integration with shop-floor equipment. Knowledge of ITIL (IT infrastructure Library) or similar service management frameworks is an advantage. Experience with software development methodologies (e.g., Agile) and version control systems (e.g., GitHub). Proficient in one or more programming languages relevant to More ❯