Role: 1stLineEngineer Location: Liverpool (Office Based) Salary: £26-28k About the Role We are looking for a 1stLineEngineer to join our team in Liverpool. This is an excellent opportunity for someone who enjoys problem-solving and helping people with their IT issues. As a 1stLineEngineer, you will be the first point of contact for our users, providing support by phone, email, and remote tools. You will log, diagnose, and resolve issues where possible, and escalate more complex problems to 2nd Line support. Key Responsibilities Respond to IT support requests in a professional and timely manner Troubleshoot More ❯
Job Title: 1stLine IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client area growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic … of Level IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1stline technical support across our customer base via phone or email Be responsible for both reactive and proactive maintenance activities Contribute to IT projects when required Follow … of VMWare and Hyper V Windows Server WDS MDT SCCM deployment Benefits Career progression opportunities. Company pension Health & wellbeing programme On-site parking Keywords: Level 1 Engineer, 1stLine IT Support Engineer, IT Support, IT Helpdesk Engineer, MSP, Managed Service Provider Bowdon Associates is a member of the Guild of Quality More ❯
