1 to 1 of 1 Permanent 2nd/3rd Line Support Jobs in the North West

covering Support, Helpdesk, Microsoft Solutions, Cyber Security, Hardware, Software, Telephony, and more. Role Details: We're seeking a skilled 2nd / 3rd Line IT Support Analyst to join our growing Managed Services team. You'll play a crucial role … engineers for optimal service delivery Conduct Cyber Security tasks including Cyber Essentials Accreditations, Penetration Testing, and Vulnerability Assessments Support Cloud-based telephony / SIP trunks configuration Conduct client site visits as necessary Develop operating procedures, knowledge base, and documentation Install and configure servers (Windows and occasionally Linux … role 5+ years in IT Support roles Full UK driving licence and own vehicle Strong knowledge of networking protocols (TCP / IP, Ethernet, HTTPS) Solid understanding of Windows operating systems and server administration (AD, DHCP, DNS, Group Policies) Familiarity with virtualization technologies (VMWare, HyperV) Experience more »