14 of 14 Permanent CAFM Jobs in the North West

improvement within the helpdesk, suggesting and implementing process enhancements to increase efficiency and client satisfaction. Main Duties Facilities Helpdesk Management- Managing a Team of Facilities Helpdesk Operatives Updating the CAFM system with any changes- Elogbooks and Concept Evolution Ensuring the Smooth and Efficient running of the Helpdesk Ensure Helpdesk Operatives are carrying out the Correct Processes when completing jobs and More ❯

supporting system users, this could be the perfect opportunity for you! As an Asset Technician, you will play a key role in supporting the development and management of our CAFM (Computer-Aided Facilities Management) system, ensuring the accuracy and efficiency of Asset and Maintenance records. You will be the first point of contact for system users, assisting with system access … first point of contact for system users, providing advice and guidance on system access and setup. Coordinate and record Planned Preventative Maintenance (PPM) schedules. Manage user accounts within the CAFM system, ensuring appropriate access and permissions. Import and export data (asset, finance, supplier, and work orders) to/from the CAFM system. Support the creation and maintenance of user guides … ensuring effective communication of system updates. Assist with planning and delivering training sessions for CAFM system users. Provide helpdesk support via telephone, video call, and email to resolve system-related issues. Assist in generating reports on key performance metrics, including bespoke Excel reports and Power BI dashboards. Test new features and updates to the CAFM system before live deployment. Assist More ❯

Helpdesk Deliver maintenance across the Cluster to the BT Specification within the SI7 system Adjust local maintenance delivery to optimise asset life, enhancing system performance where feasible, whilst ensuring CAFM system data and structure retained Call on CBRE SMEs where required for support on CAFM, Fire, Water, QHSE issues Manage and coordinate subcontractors including quality checks on work undertaken Coordinate More ❯

Helpdesk team, with overall responsibility for timely delivery of all reactive, project and planned tasks, and responsibility for being Super User of the Concept Evolution system Management of the CAFM system and the team to ensure accurate and live updating, compliance against the SLAs, KPIs and contractual obligations as noted in the Facility Management Agreements and to assist the Contract … Implementing Accountable to implementation, monitoring and management of all Helpdesk processes and working practices to ensure that the team works with clear structure and direction. Performance Management of all CAFM and Compliance related activities Statutory Compliance Operational and Contractual Compliance SLA Management Perfomance KPI's Management of rechargeable works, PPM and Reactive Tasks Recruitment, training, and line management of new … additional ad hoc duties as required by the Contract Manager or National Operations Manager Ensure that all key service specification, contractual obligations and deliverables of are recorded on the CAFM system assigned, and followed to closure to ensure SLA adherence, KPIs, H&S and Compliance Responsibilities Weekly review of Statutory Compliance management, compliance position and planning, in conjunction with the More ❯

CAFM Support Engineer In this role you'll get full remote flexibility, only needing to attend one on-site meeting per month. If youd prefer to spend more time in the office thats fine too, giving you the control over your time while still staying connected with the team. You'll take ownership of the CAFM system, shaping it with … and mentor others, sharing your skills and further establishing yourself as a subject matter expert. What you'll do You'll manage the setup, configuration and documentation of the CAFM system, ensuring it meets the needs of the business. You'll support mobilisation and demobilisation activities, keeping everything running smoothly. Working with IT Business Partners, you'll help analyse requirements … system remains fully operational, with successful backups and prompt resolution of any issues. What you'll need Experience delivering application support, including troubleshooting and resolving technical issues Knowledge of CAFM systems, preferably within facilities management At least 2 years' experience with MRI Evolution About the company You'll be working for a business that combines engineering and innovation to deliver More ❯

CAFM Support Engineer In this role you'll get full remote flexibility, only needing to attend one on-site meeting per month. If youd prefer to spend more time in the office thats fine too, giving you the control over your time while still staying connected with the team. You'll take ownership of the CAFM system, shaping it with … and mentor others, sharing your skills and further establishing yourself as a subject matter expert. What you'll do You'll manage the setup, configuration and documentation of the CAFM system, ensuring it meets the needs of the business. You'll support mobilisation and demobilisation activities, keeping everything running smoothly. Working with IT Business Partners, you'll help analyse requirements … system remains fully operational, with successful backups and prompt resolution of any issues. What you'll need Experience delivering application support, including troubleshooting and resolving technical issues Knowledge of CAFM systems, preferably within facilities management At least 2 years' experience with MRI Evolution About the company You'll be working for a business that combines engineering and innovation to deliver More ❯

CAFM Support Engineer In this role you'll get full remote flexibility, only needing to attend one on-site meeting per month. If youd prefer to spend more time in the office thats fine too, giving you the control over your time while still staying connected with the team. You'll take ownership of the CAFM system, shaping it with … and mentor others, sharing your skills and further establishing yourself as a subject matter expert. What you'll do You'll manage the setup, configuration and documentation of the CAFM system, ensuring it meets the needs of the business. You'll support mobilisation and demobilisation activities, keeping everything running smoothly. Working with IT Business Partners, you'll help analyse requirements … system remains fully operational, with successful backups and prompt resolution of any issues. What you'll need Experience delivering application support, including troubleshooting and resolving technical issues Knowledge of CAFM systems, preferably within facilities management At least 2 years' experience with MRI Evolution About the company You'll be working for a business that combines engineering and innovation to deliver More ❯

CAFM Support Engineer In this role you'll get full remote flexibility, only needing to attend one on-site meeting per month. If youd prefer to spend more time in the office thats fine too, giving you the control over your time while still staying connected with the team. You'll take ownership of the CAFM system, shaping it with … and mentor others, sharing your skills and further establishing yourself as a subject matter expert. What you'll do You'll manage the setup, configuration and documentation of the CAFM system, ensuring it meets the needs of the business. You'll support mobilisation and demobilisation activities, keeping everything running smoothly. Working with IT Business Partners, you'll help analyse requirements … system remains fully operational, with successful backups and prompt resolution of any issues. What you'll need Experience delivering application support, including troubleshooting and resolving technical issues Knowledge of CAFM systems, preferably within facilities management At least 2 years' experience with MRI Evolution About the company You'll be working for a business that combines engineering and innovation to deliver More ❯

CAFM Support Engineer In this role you'll get full remote flexibility, only needing to attend one on-site meeting per month. If youd prefer to spend more time in the office thats fine too, giving you the control over your time while still staying connected with the team. You'll take ownership of the CAFM system, shaping it with … and mentor others, sharing your skills and further establishing yourself as a subject matter expert. What you'll do You'll manage the setup, configuration and documentation of the CAFM system, ensuring it meets the needs of the business. You'll support mobilisation and demobilisation activities, keeping everything running smoothly. Working with IT Business Partners, you'll help analyse requirements … system remains fully operational, with successful backups and prompt resolution of any issues. What you'll need Experience delivering application support, including troubleshooting and resolving technical issues Knowledge of CAFM systems, preferably within facilities management At least 2 years' experience with MRI Evolution About the company You'll be working for a business that combines engineering and innovation to deliver More ❯

CAFM Support Engineer In this role you'll get full remote flexibility, only needing to attend one on-site meeting per month. If youd prefer to spend more time in the office thats fine too, giving you the control over your time while still staying connected with the team. You'll take ownership of the CAFM system, shaping it with … and mentor others, sharing your skills and further establishing yourself as a subject matter expert. What you'll do You'll manage the setup, configuration and documentation of the CAFM system, ensuring it meets the needs of the business. You'll support mobilisation and demobilisation activities, keeping everything running smoothly. Working with IT Business Partners, you'll help analyse requirements … system remains fully operational, with successful backups and prompt resolution of any issues. What you'll need Experience delivering application support, including troubleshooting and resolving technical issues Knowledge of CAFM systems, preferably within facilities management At least 2 years' experience with MRI Evolution About the company You'll be working for a business that combines engineering and innovation to deliver More ❯

CAFM Support Engineer In this role you'll get full remote flexibility, only needing to attend one on-site meeting per month. If youd prefer to spend more time in the office thats fine too, giving you the control over your time while still staying connected with the team. You'll take ownership of the CAFM system, shaping it with … and mentor others, sharing your skills and further establishing yourself as a subject matter expert. What you'll do You'll manage the setup, configuration and documentation of the CAFM system, ensuring it meets the needs of the business. You'll support mobilisation and demobilisation activities, keeping everything running smoothly. Working with IT Business Partners, you'll help analyse requirements … system remains fully operational, with successful backups and prompt resolution of any issues. What you'll need Experience delivering application support, including troubleshooting and resolving technical issues Knowledge of CAFM systems, preferably within facilities management At least 2 years' experience with MRI Evolution About the company You'll be working for a business that combines engineering and innovation to deliver More ❯

Workplace Data & Systems Analyst Liverpool or London | Permanent | £30,000 | Hybrid – 3 days onsite Do you have experience working with CAFM or ServiceNow systems? Are you confident with reporting tools like Power BI and Excel? Looking for a role that offers hybrid flexibility and the chance to support a global, highly regarded firm? We’re recruiting on behalf of an … data and digital tools to streamline processes and improve workplace efficiency. What you'll be doing: Supporting the development and day-to-day use of ServiceNow WSD or similar CAFM systems Creating clear, impactful reports and dashboards to support strategic decisions Maintaining accurate facilities and asset data Collaborating with facilities and property teams across the business Assisting with or leading … on workplace system improvement projects What we’re looking for: Experience with CAFM systems such as ServiceNow, Maximo, Concept, or Condeco Solid reporting and analysis skills using Power BI and advanced Excel A background in facilities, workplace operations, or property teams Someone who’s organised, data-driven, and confident liaising with stakeholders The offer: Salary circa £30,000 Hybrid working More ❯

Performance related bonus Enrolment in company pension scheme Life Assurance Scheme Key duties & Responsibilities Experience operating in the PFI/PPP FM or similar complex facilities services operation where CAFM data management is key to delivering excellence Performance Management of all CAFM and Compliance related activities, including, Statutory Compliance, Operational and Contractual Compliance, SLA Management, KPI Adherence, Management of rechargeable … works, PPM and Reactive Tasks Audit of CAFM system to ensure accuracy of record keeping, rectification times, call categorisation and task allocation. Weekly auditing of all Rechargeable Tasks, Trackers & Folders inclusive of damages, lifecycle and general recharges Recruitment, training, and line management of Contract Coordinators Ensure that there is an alignment of processes & resources Create a transparent audit trail for … outstanding work and work completed Ensure that all key service specification, contractual obligations and deliverables are recorded on the CAFM system (Concept Evolution) Ensure SLA adherence, KPIs, H&S and Compliance Responsibilities Check that RAMS have been signed off by a technical manager Review of PayMech Reports and challenge team on findings Assist the FM team with day-to-day More ❯

day running of help desk reporting to the help desk manager. Receive and process work requests from clients, received via e mail, telephone and portal. Log Calls onto company CAFM system, assign correct trade and supplier, book appointments, send PO's, process permits. Manage planned maintenance schedules including compliance, and reactive requests associated with the PPM being managed ensuring that … the account coordinator is updated. Process updates from suppliers obtaining information for quotes where required, upload all updates onto CAFM system and portals. Estimate further works. Close down completed job Send client reports. Be part of the weekend rota where required paid overtime. Attend client meetings where necessary. Other help desk tasks that are within the capability of the Help More ❯