20 of 20 Permanent Customer Engagement Jobs in the North West

Product Manager - Payments Experience Were hiring exceptional Product Managersto help shape the future of our digital customer journey. One role will have astrong marketing and engagement focus, while the other will centre onpayments and transactional experiences. Both roles will work at the heart of our product strategy, partnering … with cross-functional teams to build exceptional in-app experiences, optimise customer journeys, and drive long-term value. Were hiring two Product Managers, responsible for driving customer retention by deepening user engagement, increasing lifetime value, and reducing churn, building on the momentum of strong customer acquisition ...

plus 15% clearance bonus Must be willing to be full-time on-site in Manchester Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance for a prestigious … you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning ...

Work Location: Hybrid - 3 days office-based (M44), 2 days WFH Full-time/Permanent Remarkable Jobs are recruiting on behalf of a growing, customer-focused organisation seeking a confident and professional Sales Development Executive to join their Manchester-based team. This role sits at the front … sales function , focusing on customer engagement, lead qualification, and relationship-building . While telephone communication is a core part of the role, it is consultative rather than high-pressure , with an emphasis on quality conversations and understanding customer needs. Sales Development Executive Role As a Sales Development ...

Support Analyst to play a key role in ensuring the smooth operation, support, and continuous improvement of Microsoft Dynamics 365 applications, including Finance & Operations, Customer Engagement, Supply Chain Management, and Commerce. This role sits at the intersection of day-to-day operational support and technology transformation, supporting both … agreed SLAs, with some out-of-hours support required Assisting with SLA reporting Supporting projects and system upgrades, from testing through to live environments Customer & Stakeholder Engagement Building strong relationships with internal teams and external suppliers Acting as a bridge between technical teams and business users, translating requirements ...

looking for a Senior D365 CE Functional Consultant with strong experience in Microsoft Partner environments to lead the delivery of high-impact Dynamics 365 Customer Engagement solutions. In this role, you’ll take ownership of end-to-end solution delivery—working closely with clients to shape requirements, design … your expertise will directly influence business outcomes and digital transformation initiatives. Key Responsibilities Lead the functional design and delivery of D365 CE solutions (Sales, Customer Service, Field Service, Marketing) Run client workshops , gather requirements, and produce clear, high-quality documentation Configure and customise D365 CE and Power Platform solutions ...

wider application landscape. About the Role You'll be involved in the day-to-day support of our D365 Finance & Operations, Customer Engagement, Supply Chain and Commerce environments. The role is a real mix of hands-on troubleshooting, working with integrated systems (e.g. POS, Adyen, Magento, Formpipe ...

rigor enterprises expect. Role Purpose As a Junior Business Analyst, you’ll play a dynamic, hands-on role supporting both our product team and customer deliveries. You’ll help shape ideas into clear, actionable work — defining problems, capturing high-quality requirements, and keeping momentum across the full lifecycle … design through release, hypercare, and ongoing change — using AI tools safely and responsibly to accelerate insight and delivery while keeping outcomes governed and customer-ready. You’ll become a go-to expert in ServisBOT’s platforms and delivery tools, supporting effective implementation in client environments and ensuring we deliver ...

with UK-based business clients, generating new leads, and closing high-value deals. “a great place to work, a great place to be a customer” Responsibilities, not limited to: Drive new business sales across specialist service areas including Voice, Data, Cybersecurity, ICT, Cloud Telephony, and Network solutions. Proactively create … convert opportunities for the full Chess product portfolio, aligned with our strategic growth objectives. Identify and win new logo clients within targeted customer profiles, delivering consistent new business success. Build and nurture strategic client relationships, acting as a trusted advisor and key interface between the customer and Chess ...

teaching complex concepts, and creative, prescriptive thinking Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners Review and correct project/program direction, approach … while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform Lead the technical architecture team for an enterprise-level customer engagement From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep ...

CRM. From improving data quality and supporting campaign delivery to generating performance insights, you'll play a key role in enabling better customer engagement and more effective commercial activity. This position suits someone who is methodical, confident with numbers, and passionate about building a CRM environment that genuinely … data accuracy and follow up with internal stakeholders to maintain high standards. Build, schedule and monitor targeted email campaigns to support lead nurturing and customer engagement. Support the development of automated workflows that enhance conversion and reduce drop-off. Ensure all communication activity is compliant with GDPR and data ...

delighted to be supporting a global SaaS giant with their search for a Finance Systems Trainer. This role offers the perfect blend of accounting, customer engagement, and technology. You’ll play a key role in the process becoming an expert in the system, delivering engaging training sessions … ensuring customer get the most out of the software. Key Responsibilities Delivery of post-implementation sessions, assisting customers with standard accounting processes Lead engaging training sessions, drop-in workshops, and refresher courses for users Respond to ad-hoc customer requests, tailoring sessions to their needs Create and improve ...

works across the Region, ensuring all activities, whether routine or reactive, meet the required technical, quality and safety standards with a strong focus on customer service. This role will be based out of our Warrington office. Please note that you will be required to drive as part of your … remedial action plans. Overseeing the cyclical and reactive maintenance work plans for the designated Routes and ensuring the delivery of planned works whilst minimising customer disruption. This may include supporting the on-call rota and occasional nighttime site visits. Manage local customer engagement and communication activities ...

business replicate its success overseas. The Opportunity Define and deliver the product strategy for the North American market. Act as the voice of the customer, shaping solutions that align with regional needs. Partner closely with the Head of Product to guide roadmap priorities. Support pre-sales activity, client demos … SaaS, fintech, or B2B technology environment. Strong strategic mindset with a track record of launching or localising products in new markets. Excellent stakeholder and customer engagement skills. Comfortable in high-autonomy, scale-up environments where you can make things happen. Experience in pensions, retirement, or financial services ...

most value from the company’s solutions Identify opportunities to grow accounts through additional services Work closely with internal teams to ensure a smooth customer experience Track account activity, renewals and customer engagement Who This Role Is Perfect For Graduates or early-career professionals from any background ...

with a focus on space flight payloads . Reporting to the Director of Business Development, you will lead strategic account development, opportunity capture, and customer engagement , while influencing product strategy and long-term growth plans. Key Responsibilities Deliver revenue, pipeline, and margin growth across key European space customers … Develop and execute strategic account and growth plans Lead complex opportunities from early engagement through to contract award Build senior relationships across space primes, OEMs, and operators Provide market insight to shape product roadmap and strategy Represent Filtronic at industry events and customer engagements About You Proven experience ...

fast-paced, collaborative environment where you'll have the chance to test ideas, optimise campaigns and play a key role in improving customer engagement. The role: Reporting to the CRM Manager, this role sits within a wider CRM team of 10 and plays a key role in delivering customer … growing focus on AI-driven targeting and optimisation. Responsibilities: Design and deliver insight-driven, personalised multi-channel CRM campaigns that hit commercial and customer goals. Execute campaigns flawlessly and on time through the CRM platform (Salesforce Marketing Cloud.). Work cross-functionally to ensure campaigns are consistent across ...

drive home technical solutions whilst putting our customers needs first. The role is expected to be mainly based in Preston. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. The Roles Primary Responsibilities: Provide Third-Line Technical Support for incident escalations & problem … active approach towards defect management resolutions as part of technical assurance activities. Confidence in working with internal and cross capability teams alongside account and customer engagement. Maintain a high degree of customer service for all support queries and adhere to all service management principles Essential Skills & Experience: Proven ...

technical role suited to someone who thrives on building scalable systems, solving complex data challenges, and enabling marketing teams to deliver personalised, automated customer journeys. You will be responsible for implementing a new marketing automation platform (Salesforce Marketing Cloud), integrating it across the business, and ensuring it becomes … core driver of customer engagement. This is a rare opportunity to take full ownership of an end-to-end automation function from day one. Key Responsibilities Lead the end-to-end implementation of a new Salesforce based marketing automation system. Architect, build, and maintain automated customer journeys , lifecycle ...

great opportunity to get involved and grow with us. Content Creation & Management Write, edit, and maintain clear, helpful, and brand-aligned chatbot content across customer journeys. Structure conversation flows, decision trees, and escalation paths for smooth user interactions. Maintain a knowledge base to support chatbot responses and self-service … cost centre. Excellent organisational skills with attention to detail and process. Hands-on experience using Intercom, especially chatbot workflows and Inbox. Experience in customer support, UX writing, content strategy, or similar fields. Familiarity with AI (LLM’s & Natural Language) or automation tools in customer engagement. Experience with knowledge ...

below. A growing European streaming technology vendor is expanding into the UK and is looking for a senior Pre-Sales Engineer to lead technical customer engagements from first evaluation through to delivery. If you have a strong background in video infrastructure and want a role with real ownership, this … worth a look. The Role This is a senior, dual-function position covering the full technical customer journey from first evaluation through to live production. You will work alongside the UK and European sales teams as the primary technical voice, and then own delivery once contracts are signed. Lead ...