1 to 25 of 58 DemandTrendPermanent Customer Requirements Jobs in the North West

attention to detail, communication, and teamwork within the team. Candidates with a good understanding of all aspects of Systems Engineering relating to lifecycle processes and methodologies should apply. Responsibilities Requirements Analysis & Management Review and interpret User Requirements Documents (URDs) Derive and document system/sub-system requirements Establish and control requirement baselines Perform impact assessments on change … requests Manage requirements through IBM DOORS (or equivalent) Solution Development Develop technical solutions for hardware, software, and systems-of-systems Decompose requirements into design building blocks at system and subsystem level Identify, propose and secure buy-off for system solutions Support configuration definition and management activities Artefact Generation Produce high-quality technical documentation in line with project governance … verification plans You are expected to be able to work in all areas of top the V model where you will be able to support concept translating systems to customer requirements, through to in-service support. You will be expected to provide systems engineering support to customer design and engineering management teams. Full requirements management (creation More ❯

ideas. Who are we looking for? At Gamma Enterprise, we support some of the most recognised Enterprise and Public Sector companies in the world for their business-critical networking requirements, across their MPLS, SASE, LAN and Wi-Fi estates . Within our Enterprise division we focus on solving real world communication problems by creating solutions. We apply knowledge, creative … day-to-day? The Solutions Architect will work alongside the sales team, Lead Solutions Architects and Solutions Consultants to gain new customers as well as increase penetration into existing customer accounts by using innovative and creative technical solutions. They will ensure effective; pre-sales and solutions support by providing good technical expertise across a wide range of Gammas Managed … development of their Managed Network requirements. Solution size will vary but focus will be on solutions for the larger Enterprise customers dealing directly with Gamma as a provider. Understand customer requirements and by displaying a strong level of knowledge of all the managed networks products and services, translate these requirements into functional, effective, and appropriate solutions . More ❯

this particular role. What you'll be doing: Supporting the Demand Management meetings to help route demand appropriately to delivery teams Undertaking business analysis with customers and eliciting their requirements Aligning incoming demand to the functional and overall strategic roadmap Defining Solution Options in line with customer requirements Producing Architecture Packs to communicate complexity surrounding customer … to gain quotations from the IT service provider and mobilise IT projects Production of weekly performance metrics for IT management Your skills and experiences: Competent in capturing and understanding customer requirements Competent in stakeholder management and engagement Knowledge and experience in modelling and solution architecture Knowledge and experience of The Open Group Architecture Framework (TOGAF) Competent in identifying … incentive. The IM&T Product Fulfilment team: By joining us in the team, you will have a fantastic opportunity to engage with multiple stakeholders across the business, determining their requirements, liaising with internal IT stakeholders and advising on IT solutions to meet them, while ensuring alignment with the functional and organisational strategy/roadmap. You will play a key More ❯

We are committed to building an inclusive, safe and supportive environm ent that allows everyone to do their best work. We are happy to support any accessibility or neurodiversity requirements that you may need during the recruitment proce ss. About us We're approaching our tenth birthday and have gone from being a little-known tech start-up to … teams. You will spend most of your time integrated into one of our software development or data science teams, acting as the link between the technical teams and the customer, collecting and managing requirements, supporting delivery, leading on acceptance testing and keeping a close eye on the end-to-end benefits management process. You will be supporting acceptance … are things that are likely to be used in the role and it is advised that you should have opinions on several of them. Core skills: Eliciting and analysing requirements - both functional and non-functional. Ensuring that customer requirements and priorities are accurately documented. Organising and prioritising requirements using techniques such as - but not limited to More ❯

to successfully implement the software for customers within given timeframes and manage their expectations and budget throughout the implementation phases. You will also act as the "voice of the customer," helping to shape the direction of the product strategy and roadmap. Building strong working relationships with internal teams such as Sales, Software Development, and Helpdesk is also a key … part of the role. Key Responsibilities Conduct demonstrations and consulting sessions (on the phone and in-person). Document and validate customer business requirements and map them to Concerto functionality. Advise customers on best-practice implementation approaches. Plan, manage, and communicate project progress, achieving milestones and maintaining momentum. Configure the Concerto application to meet customer requirements … data collation and manipulation tools like Excel. Familiarity with the concept of Software as a Service (SaaS) and project management methodologies. Excellent communication skills and the ability to build customer relationships. The ability to multitask and engage with multiple projects and customers simultaneously. Core qualities and attributes include being a self-starter, highly organised, adaptable, and a collaborative team More ❯

the portfolio of solutions & services in existing & new Customers to achieve Individual GP targets long-term. Being responsible for creating and driving sales pipeline and growth Match solutions to customer requirements and assist customer in evaluation and comparison process. Regularly attend meetings at customer sites. Achieve and exceed sales targets Ensuring profitability while striving to improve … the customer's experience Follow up marketing activities and drive attendance to Bytes events/seminars and webinars. Attend Bytes Seminars/Marketing Events as a host for clients. Efficient use of CRM to manage opportunities and customer engagements. Complete all relevant Vendor Accreditation Exams Develop sustainable and scalable Sales Yield from Customers whilst providing excellent service and … the healthcare market - NHS ESSENTIAL An understanding of the Public Sector market including procurement frameworks ESSENTIAL Demonstrable experience presenting with external clients ESSENTIAL A proven track record of excellent customer service ESSENTIAL Good understanding of IT and Business IT challenges within the NHS ESSENTIAL Proven ability to achieve and exceed key performance indicator targets set ESSENTIAL TRAINING GIVEN Full More ❯

Functional Consultant to be part of our team. Our SAP Functional Consultants work directly with both clients and internal teams in a project environment to gather and analyse business requirements for the support and configuration of their specific SAP module(s). Works to understands the businesses functional area and participates in the configuration of product, implementation, maintenance and … and a client led environment. We are a virtual first company so you will be based at home with minimal travel. Essential Job Functions Gathers and analyses user business requirements and processes. Understands client requirements, needs, and functionality of the ECC and S/4 product module. Defines and documents business requirements and validates solutions with the … client. Works with business users to configure the module to translate business requirements into functional design specifications. Defines initial settings, module-relevant security settings and reporting options. Understands processes and reporting requirements and user interfaces impacted by the ECC/S/4 system. Identifies modifications and recommends and applies changes as appropriate. Provides ongoing SAP functional system More ❯

Location: Manchester, M1 3BN office basedSalary: circa 60k dependent on skills and experience+ Benefits Full Time Ciptex, a leader in bespoke cloud communication platforms, is seeking a skilled and customer-focused Solution Implementation Lead to take ownership of configuring, deploying, and supporting advanced Twilio Flex solutions for our clients. In this key role, you'll combine deep technical expertise … with strong communication skills to bridge the gap between customer requirements and successful technical delivery. From initial design and configuration to post-launch support, you'll be instrumental in ensuring each project meets our clients' business needs and runs smoothly in a live environment. Duties include but not limited to: Configure, deploy, and optimise Twilio Flex and Ciptex … RACE solutions to meet customer goals Translate high-level business requirements into clear technical specifications Deliver customer training programmes, including train-the-trainer sessions and user guides Provide early-life support and ensure a smooth handover to ongoing support teams Manage integrations, data migrations, and number porting activities with minimal disruption Collaborate with developers to ensure custom More ❯

Manchester, M1 3BN office based Salary: circa 60k dependent on skills and experience+ Benefits Full Time Ciptex, a leader in bespoke cloud communication platforms, is seeking a skilled and customer-focused Solution Implementation Lead to take ownership of configuring, deploying, and supporting advanced Twilio Flex solutions for our clients. In this key role, you'll combine deep technical expertise … with strong communication skills to bridge the gap between customer requirements and successful technical delivery. From initial design and configuration to post-launch support, you'll be instrumental in ensuring each project meets our clients' business needs and runs smoothly in a live environment. Duties include but not limited to: Configure, deploy, and optimise Twilio Flex and Ciptex … RACE solutions to meet customer goals Translate high-level business requirements into clear technical specifications Deliver customer training programmes, including train-the-trainer sessions and user guides Provide early-life support and ensure a smooth handover to ongoing support teams Manage integrations, data migrations, and number porting activities with minimal disruption Collaborate with developers to ensure custom More ❯

and be personally responsible for providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customer requirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of telecommunication equipments from different vendors … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience: 2+ years experience from within either military or commercial Radio More ❯

and be personally responsible for providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customer requirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of telecommunication equipments from different vendors … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience: 2+ years experience from within either military or commercial Radio More ❯

and be personally responsible for providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customer requirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of telecommunication equipments from different vendors … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience: 2+ years experience from within either military or commercial Radio More ❯

other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE Senior … Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and post … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets More ❯

including weekend work. Handling admin tasks and maintaining accurate records. You will: Diagnose and troubleshoot security alarm faults Use a broad range of monitoring and programming software Deliver excellent customer service to external residential and commercial customers Handle bespoke and high-security customer requirements with discretion Assist field engineers to ensure remote connectivity to alarm systems What … Essential Skills: An interest in problem-solving Excellent communication skills Ability to convey technical information to a non-technical audience Preferred Skills: Experience in technical problem-solving Experience providing customer service over the phone Background in customer service If you're ready to step into a role where you make a difference every day , apply now and become More ❯

day of the role: Regulatory Compliance : Ensure all products comply with UK and European Safety Directives (EN71, EN14619) and other relevant standards. Stay updated with new or changing regulatory requirements and collaborate with UK Trading Standards and European Regulatory Authorities. Quality Assurance : Provide expertise throughout the product development process, oversee product testing and validation, and manage customer complaints … manufacturing processes. Collaboration & Project Management : Lead cross-functional project teams to ensure quality and safety targets are met. Act as the primary liaison with retail technologists and buying teams. Customer and Retailer Interaction : Serve as the main point of contact for customer feedback and complaints related to product safety and quality. Collaborate with customers and retailers to resolve … product safety concerns and ensure satisfaction. Product Development & Continuous Improvement : Review customer requirements, oversee the implementation of new standards, and drive continuous improvement in safety, quality, and environmental practices. Required Skills & Qualifications: Strong technical background in science or engineering, with a solid understanding of product safety and compliance requirements. Extensive experience in children's toy and scooter compliance More ❯

FTC- 6 months Shift: Monday - Friday , 20 hours per week ( flexibility for 9am-1pm/9.30am-1.30pm/10am-2pm) Remote based- Flexibility is required for business needs and requirements, including one week on site for training & induction and Spec team days * Benefits include pension, flexible benefits, 25 days holiday plus 8 bank holidays ( pro rata) Why join us … About the role. We are looking to recruit a Specifications Technologist to join our Technical team. Completion of finished product specifications to meet the critical path and/or customer requirements ensuring right first time. Review and completion of finished product artwork checks to ensure the finished product critical path is met. To ensure all retailer online systems … are reviewed and the housekeeping of finished product specifications/site details are kept up to date and accurate. To ensure the customer interface internally and externally are managed professionally and in a timely manner and contribute to customer audits and visits leading in areas of expertise. To conduct audits as part of the internal audit team. Administration More ❯

other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE Senior … Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and post … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets More ❯

an enthusiastic, passionate,and collaborative team? Join our Cloud Operations Team! The Cloud Operations team are a proficient, fast-paced and exciting team who are committed to providing excellent customer service while assisting industry leading customers in their complex support requirements. We support a multitude of technologies across the Public Cloud stack and are at the cutting edge in … which define Softcat. We are one of the UK's leading IT infrastructure providers and a FTSE 250 listed company. The business is based on two key principles: outstanding customer service and employee satisfaction- both of which inspire our flexible, friendly approach to business. For more information about Softcat please visit: . In this role, you will be a … the support team responsible for investigating support cases escalated by the service desk support team and managing them to resolution. Your primary aim will be supporting our managed services customer infrastructure in line with customer requirements alongside a small amount of project work to integrate new services for both new and existing customers. You will take a More ❯

of our key public sector clients. This is a high-impact role within afast-paced and dynamic environment, focused on the support, troubleshooting, and continuous improvement. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. Location: Edinburgh or Newcastle Campus The successful candidate will join a highly skilled team of support … infrastructure support. The role will require a flexible working ethic and a pragmatic approach to IT support.Successful candidates will have a second/third line support background and great customer service and communication skills. They will have a keen interest in innovation alongside a willingness to implement new ways of working and automation. Description of Role Responsible for delivery … Understands a broad spectrum of the company's technology, Windows OS, VMware ESXi and Hyper V servers, in order to deliver part of a detailed technical design, which meets customer requirements. Tasks may include Design and installation of new systems applications; updating applications, firmware, and drivers; creating boundaries for as well as performing configuration and testing activities as part More ❯

our Busway product range , located remotely in the Europe. Reporting to the Global Product Line Director - Busway the Product Manager Busway, EMEA will be responsible for P&L analysis, customer engagement, market strategy, pricing recommendations, operational excellence, and R&D input, with a strong emphasis on compliance with IEC, EN and other relevant EMEA standards. The role will collaborate … Site UK, Ireland or Poland, but wider Europe can be considered. What a typical day looks like: Develop and recommend product line strategies tailored to the EMEA market trends, customer needs, and regulatory requirements. Work closely with sales, marketing, engineering, operations, and other internal teams to ensure alignment and successful product delivery. Monitor and analyse P&L performance for … growth in our go to market approach. Prepare business cases and financial models to support investment decisions in product development, engineering. Conduct ongoing research to understand EMEA market dynamics, customer requirements, and competitor offerings. Collaborate with R&D and engineering teams to define product requirements and prioritize features based on market needs. The experience were looking to More ❯

to collaborate across and network with a wide range of different business areas. Key Responsibilities: • Lead the implementation of the Production Test Philosophy within a programme • Define Test Equipment Requirements for the product • Deploy diagnostic strategies for production • Verify the Test Coverage of current and future products to meet customer requirements • Collaborate with Manufacturing and Production Design More ❯

looking for an experienced Infrastructure Engineer who is looking to join a well-established and growing IT provider. Role Infrastructure Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This … Infrastructure Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of customer projects, this will anything from a 50 users O365 migration through to a domain rationalisation exercise with cloud migration. Typical duties will include creation of cloud/server solutions … with agreed client Incident Categorisations with associated Service Level Agreements. Be an escalation point for service desk tickets for 3rd line escalations. Accountable for tickets assigned for investigation, resolution, customer communications and SLA escalation Ownership an input to solution designs at all levels (High Level, Low Level and Technical) Creation of test plans to ensure required quality of implementations More ❯

You will be responsible for building and sustaining a first-class relationship with all customers whilst arranging the engineer visits for the telematics order requests as well as managing customer expectations, quoting realistic timeframes to complete tasks, in line with workload. We would love to welcome you to our Crewe office, working hours of Monday-Friday 8:30am … you will have day to day responsibility for associated project management implementation and administration Create and deliver project work plans and revise as appropriate to meet changing needs and requirements Liaise with internal and external teams to implement installation plan(s) and manage installers to deliver in line with SLAs agreed Produce project tracking documents Ensure project documents are … complete, current, and appropriately stored Day to day project management, handling and resolving any queries arising System setup and reporting in line with customer requirements Work closely with relevant stake holders to ensure effective and efficient Implementation of the project(s) Prioritise, manage and report on the project, working with key stakeholders Identify resources and assign responsibilities Ensure More ❯

proposing solutions Analysing business problems resulting from the migration and adoption of hybrid cloud, and developing and proposing solutions Responsible for facilitating strategic business analysis activities to determine strategic customer requirements to drive Business Improvement, Business Change and technical Development Scope and evaluate requests for BA support within the programme Applies a wide range of business analysis skills … options to stakeholders inside and outside the programme Process design; creation of guardrails documents to support migration and outcome delivery Conducting various business analyst activities dependant on the programme requirements and priorities Required qualification: Use of relevant methodologies and professional qualification such as CBAP, CCBA. ECBA. PMI-PBA Required experience: 6+ years' experience working in Business Analysis Experience using … team and stakeholders Desirable skills: ISEB Diploma in Business Analysis, Certified Business Analysis Professional, Chartered IT Professional or CEng registration Ability to use variety of BA techniques to capture requirements, including workshop and user group facilitation, stakeholder interview and data analysis Other essential: Flexible in approach and attitude Ability to adapt your communication style and details to suit your More ❯

evidenced through practical experience and/or academic qualifications. Able to work on-site with both production systems and developmental instruments. Excellent presentation and communication skills, essential for a customer-facing role. Adaptable and flexible, with an open-minded approach to new ideas. Able to relay customer requirements and suggest product improvements effectively. Full UK driving licence More ❯