19 of 19 Permanent Customer Retention Jobs in the North West

Pinnacle, part of K3 Capital Group, are recruiting a Customer Account Manager (CAM) for Sage 200 and Sage Intacct. As a Pinnacle Customer Account Manager (CAM), you will be responsible for managing customer accounts, growing revenue, maintaining strong relationships and ensuring customer satisfaction with our software … value of our solutions within their organisation. This role is predominantly based from home on a remote basis, with occasional travel. Key responsibilities Customer Relationship Management Develop and nurture strong customer relationships to gain a deep understanding of their business objectives and challenges, ensuring our software and services ...

Customer Success Business Partner Manchester, Leeds or Slough (Hybrid 2-3 days in office) Competitive + Commission Permanent full time We are looking for an experienced Customer Success Business Partner (CSBP) to join IRIS Software Group, supporting our market-leading accountancy software portfolio . As a CSBP … trusted advisor to our key customers and strategic service partners, helping them maximise value from their IRIS solutions throughout the entire customer lifecycle. You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long-term success. Working within ...

Manager with a strong digital background to help shape and grow our rewards, perks, and cash-offer features. Your focus will be on improving customer retention by ensuring users experience ongoing, meaningful value from our clients rewards ecosystem. You’ll work closely with the Head of Product … development and optimisation of our rewards, perks, and cash-back product roadmap. Improve the relevance, clarity, and usability of reward features to drive customer engagement. Analyse customer behaviour, reward usage, and drop-off points to identify opportunities for improvement. Collaborate with marketing, UX/UI, data, and engineering ...

Product Manager – Service Design experience! We are looking for a Product Manager with a strong focus on end-to-end customer journeys and lifecycle thinking to shape and grow our rewards, perks, and cash-incentive propositions. This role fills a key capability gap: embedding service design thinking within product … delivery. The successful candidate will connect customer journeys to execution, ensuring the rewards experience feels coherent, valuable, and intentional from onboarding through to long-term engagement. While acquisition is performing strongly, this role is squarely focused on reducing early churn and increasing long-term loyalty by delivering meaningful, ongoing ...

Coty, Mars, Diageo, Unilver etc They have a really strong value proposition to sell - you have something people want and helps them Strong client retention 100+ team hitting >15m in revenue, they are going places! Working with 1000s of retailers around the globe The Role This role ...

CRAE GROUP is one of the fastest-growing B2B service providers based in Cyprus. We develop, maintain, and deploy various IT and customer-based services to numerous businesses in various industries around the world. Founded in 2018, our continuous energy and efforts aim towards becoming a leading service provider … relationships with our most valued clients. You will act as their main point of contact, ensuring they receive a personalized, engaging, and high-quality customer experience. The role requires a mix of relationship management, sales, strategic thinking, and problem-solving to maximize client's retention and satisfaction. ...

CRAE GROUP is one of the fastest-growing B2B service providers based in Cyprus. We develop, maintain, and deploy various IT and customer-based services to numerous businesses in various industries around the world. Founded in 2018, our continuous energy and efforts aim towards becoming a leading service provider … relationships with our most valued clients. You will act as their main point of contact, ensuring they receive a personalized, engaging, and high-quality customer experience. The role requires a mix of relationship management, sales, strategic thinking, and problem-solving to maximize client's retention and satisfaction. ...

production systems. This is an exciting opportunity for a data-savvy individual with a strong business acumen to make a significant impact on our customer retention and long-term success. Key Responsibilities: Design, train, validate, and optimize classical ML models (e.g., regression, decision trees, random forests, gradient ...

achieve desired win rates. Build strategic relationships with consultants, prospects, clients, and the sector at large. Develop a deep understanding of market and customer trends taking a consultative selling approach to better identify client pain and needs in advance of procurement processes. Work closely with stakeholders to influence … customer journey, routes to market and industry perception at large. Acting as an ambassador for the Group, engaging with stakeholders at the highest level, including presenting keynote speeches at industry conferences and round table events, awards and other public events to maximise visibility to support the brand Lead ...

assessment. This role will own the full sales cycle, develop pricing/licensing strategies, deliver tailored demos, and act as the voice of the customer to influence future product development. Ideal for a consultative seller with experience in environmental software or technical SaaS solutions. Ideal Candidate Proven B2B SaaS … deliver engaging product demonstrations to technical and non-technical audiences. Commercial acumen in pricing, licensing and recurring revenue models. Experience influencing product roadmap through customer feedback. Self-motivated, consultative approach with excellent relationship-building skills. Business Development Manager Environmental Software (SaaS) Key Responsibilities Own the sales lifecycle: lead generation ...

innovative team. Our AI-powered solution is revolutionizing the way Health and Fitness Operators manage their businesses, and we have a growing, highly referencable customer base. Responsibilities: Generate new business leads through various sales activities, including cold calling, email campaigns, and networking. Conduct high-level conversations with executives … Build and maintain strong relationships with customers and partners Collaborate with cross-functional teams, including product and marketing, to drive new product adoption and customer retention at Keepme Accurately forecast and track sales pipeline and revenue Achieve or exceed monthly, quarterly, and annual sales targets Requirements: 3+ ...

innovative team. Our AI-powered solution is revolutionizing the way Health and Fitness Operators manage their businesses, and we have a growing, highly referencable customer base. Responsibilities: Generate new business leads through various sales activities, including cold calling, email campaigns, and networking. Conduct high-level conversations with executives … Build and maintain strong relationships with customers and partners Collaborate with cross-functional teams, including product and marketing, to drive new product adoption and customer retention at Keepme Accurately forecast and track sales pipeline and revenue Achieve or exceed monthly, quarterly, and annual sales targets Requirements: 3+ ...

innovative team. Our AI-powered solution is revolutionizing the way Health and Fitness Operators manage their businesses, and we have a growing, highly referencable customer base. Responsibilities: Generate new business leads through various sales activities, including cold calling, email campaigns, and networking. Conduct high-level conversations with executives … Build and maintain strong relationships with customers and partners Collaborate with cross-functional teams, including product and marketing, to drive new product adoption and customer retention at Keepme Accurately forecast and track sales pipeline and revenue Achieve or exceed monthly, quarterly, and annual sales targets Requirements: 3+ ...

innovative team. Our AI-powered solution is revolutionizing the way Health and Fitness Operators manage their businesses, and we have a growing, highly referencable customer base. Responsibilities: Generate new business leads through various sales activities, including cold calling, email campaigns, and networking. Conduct high-level conversations with executives … Build and maintain strong relationships with customers and partners Collaborate with cross-functional teams, including product and marketing, to drive new product adoption and customer retention at Keepme Accurately forecast and track sales pipeline and revenue Achieve or exceed monthly, quarterly, and annual sales targets Requirements: 3+ ...

advantageous but not essential Sales or CRM certifications (e.g.HubSpot, LinkedIn Learning) are a plus Experience Exposure to sales, SDR, business development, or other customer-facing roles Familiarity with lead generation, outreach, or CRM tools (e.g. HubSpot, Salesforce, Zoominfo or Linkedin) – full training will be provided Key Skills & Competencies: Strong … gamification technology for sports rights holders, sportsbooks, consumer brands and media outlets. Our technology and expertise are critical to brands looking to improve their customer retention rates, increase lifetime value and ultimately drive true brand affinity. We pride ourselves on being different. We think outside ...

grown through a combination of acquisition and organic expansion and now operates with a strong national footprint and a sizeable SME and mid-market customer base. We have worked closely with this business and understand how they operate commercially, how they support their sales teams and where they … investing next. Recent leadership alignment, continued acquisition activity and increased focus on customer value and retention have created genuine momentum internally. This is a well-established MSP that still feels like it is building its next chapter. Role Overview: You will be responsible for managing and growing ...

strategies that provide the greatest opportunities to drive revenue. Responsibilities Provide general sales support (needs analysis, data review, and product demonstrations) Serve as the customer advocate and liaison for product management and development Prepare periodic forecasts and progress updates toward sales goals Qualifications Bachelor's degree or equivalent experience ...

grown through a combination of acquisition and organic expansion and now operates with a strong national footprint and a sizeable SME and mid-market customer base. We have worked closely with this business and understand how they operate commercially, how they support their sales teams and where they … investing next. Recent leadership alignment, continued acquisition activity and increased focus on customer value and retention have created genuine momentum internally. This is a well-established MSP that still feels like it is building its next chapter. Role Overview: You will be responsible for managing and growing ...

technically competent commercial professional with proven experience in machining, welding, and fabrication environments, capable of identifying opportunities, building long-term client relationships, and translating customer requirements into commercially viable engineering solutions. Key Responsibilities for the Business Development Manager Business Development & Sales Growth Identify, target, and secure new business opportunities … networking, and market engagement. Prepare and deliver compelling commercial and technical proposals, quotations, and presentations. Account Management Manage and grow a portfolio of key customer accounts, ensuring high levels of customer satisfaction and retention. Act as the primary commercial interface between customers and internal engineering, production, and quality ...