1 to 25 of 160 Permanent Customer Service Jobs in the North West

reversible, bi-fold doors, composite, french, patio Selling into: fenestration installers, housebuilders, contractors & occasionally end user Managing all aspects of the branch including distribution, customer service, HR, administration, sales and health & safety Increasing branch turnover whilst nurturing existing customer accounts Order values range from … for the team to grow as the branch does Working within stock level guidelines, managing the budget and the allocation of funds Ensuring excellent customer service is provided The ideal applicant will be Branch Manager Windows & Doors with: Must have experience within the fenestration industry Would consider someone more »

Azure Hardware Day to day youll be: Providing technical support across a range of technologies Working under pressure during high priority incidents Delivering outstanding customer service through understanding the users needs. Managing the internal IT Infrastructure and serving as the escalation point for the 2nd line team, ensuring more »

Management company based in Chester City Centre. Working 3 days a week you will support the team of Financial Advisors from an administration and customer service perspective. Your main responsibilities will be: Responsible for all initial client contact from telephone and face to face advice meetings Support Practice more »

once trained) A Technical Support Specialist is required for our Telecoms client who are based in Deeside. The role encompasses both internal and external customer service, provisioning hardware, fault diagnostics and ongoing product support. Responsibilities * To provide an excellent customer service experience whilst managing customer expectations * To manage faults, requests and enquiries on behalf of the customer in relation to Broadband & Hosted Telephony. * To take responsibility of the issue through to resolution, providing proactive and regular progress updates to internal/external customers. * Build and Provision VoIP Orders for customers. * Provisioning and installing … Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks * Excellent Customer service and communication skills * Positive attitude * Affective time management skills, with a logical approach to problem solving. * Ability to work under pressure and more »

vehicle** Want to work for the next major start-up in telecoms? Do you already have face-to-face experience in sales, lead generation, customer service or similar but want to take it further with a company that is growing at speed? Would you like to help people … We're looking for people who are motivated, ambitious and target-driven. Youll be someone who is comfortable talking to a resident or a customer at their door, at an engagement event and over the phone while building the brsk brand to drive uptake of our broadband services in … region and it would be ideal (but not essential as we provide training) if you have experience in either face-to-face sales or customer service/support roles. You'll be expected to be in the field daily, driving data capture/lead generation in your area more »

commission structure for new business. Other benefits include Pension and BUPA Healthcare scheme. Location: Chester Office 3 days a week minimum when not on customer sites. Job Type: Full-Time Reports to: General Manager Company: OOLIO Group UK About Us: OOLIO Group UK is a leading innovator in the … sizes. We are looking for a skilled and dedicated Sales Executive to join our dynamic team and play a pivotal role in increasing our Customer base and market share across the UK. Job Description: We are seeking a highly motivated Sales Executive to help drive continued business growth and … assist in delivery of exceptional Customer Service. As a Sales Executive, you will be responsible forpursuing new business, as well as maintaining relationships with existing clients.The successful applicant must have a real interest in technology and identifying innovative solutions for customers to enhance their business. They must be driven more »

Date: ASAP An exciting opportunity has arisen to join us as an IT Support Specialist – Tier 1. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look … Tier 1 looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering excellent customer service. Training will be offered to support someone with aspirations to move into a Tier 2 or Tier 3 role. Responsibilities: Point of contact … between the business and end-user Logging all incidents and service requests Providing updates on tickets Creation of tickets Resetting passwords Setting up new devices for our client base, both Windows and Mac Completion of laptop pre-builds and post-builds Managing your time efficiently and planning your day more »

you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington. . … could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships we can more »

Managers. Understand client and operational team needs; communicate expectations to the business. Document and review procedures through the Integrated Management System (IMS). Handle customer, client, and internal inquiries promptly and professionally; keep stakeholders informed. Oversee regional invoicing, meet sales targets, resolve or escalate issues. Manage purchasing and invoicing … manage emails, and return calls promptly. Prepare for and attend client and internal meetings; discuss current situations, issues, and future plans. Manage client and customer feedback; coordinate with line manager. Ensure consistent service during holidays and sickness; support other departments as needed. Model outstanding customer service … building Confident in written and oral communication - to be able to converse professionally with internal and external stakeholders at all levels and demonstrate excellent customer service skills. Organised and self-managing with excellent time management skills and the ability to prioritise and thrive in a fast-paced role. more »

office. This is an excellent opportunity to join a dynamic and evolving team. The company itself is an award-winning professional services firm with customer service at its core. This is an exciting opportunity to join the data and development team in their Manchester head office with several more »

team's performance as well as a keen eye for process improvements and spotting the best ways of reducing cost whilst delivering world class service and results. You'll work closely with your shift manager to deliver results together across your department. Benefits • Excellent rates of pay • Great working … achieves all daily, weekly and monthly targets and KPI's, resulting in high performance levels and the efficient and effective provision of a quality service to the customer • Manage a team of direct line reports including delivering team member performance review, development and/or succession planning as … their application Essential Skills • A commitment to self-development and team development • Awareness of health, safety and environmental standards • Proven experience of delivering excellent customer service • Flexible and committed to achieving team/site objectives Desirable Experience • Experience of managing and leading a team • Proven experience of delivering more »

trunks A concise, confident and clear communicator A noticeable passion for learning new technologies and the want to develop professionally Responsibilities: To deliver outstanding customer service while effectively managing customer expectations To address faults, requests, and inquiries for customers concerning broadband and hosted telephony services Process and more »

optimise the dialler operations across relevant areas of control (Sales & Retention). To design, create and manage the implementation of dialler strategy based on customer behaviours, dialler performance and conversion rates. Manage stakeholder input (concerning dialler performance, market trends and external/partner innovation) and output (new initiatives and … interpersonal, reporting and analytical skills Fully understand and work towards all OFCOM guidelines to ensure compliance Produce regular communication and update to the Director, Customer Retention, Head of Customer Retention, Ops Managers and Team Manager Population and the respective roles in D2C Sales Build, manage day to day … business, customers or other third parties Reporting (through your line manager) any issues and/or system/process failures that may impact on service to customers So, whats in it for you? Bonus Schemes A bonus that regularly rewards you for your performance A pension of up to more »

Customer Service Advisor, Crewe Remote Working (After 8 weeks of On-Site Training) £23,982.40 Per Annum + Benefits Are you an active listener who has a passion for helping others? Are you a problem solver who challenges the norm to inspire new ideas? Have you ever thought … about using these skills for customer service? If so, Assurant could be the perfect place for you to start your new career! Who are we? Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue … manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we more »

respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions … and improve the systems infrastructure to ensure all users experience minimum disruption to the online day whilst delivering continuous system improvements. To provide excellent customer service in relation to 2nd line support to all CLI staff in line with the agreed IS Managers service level agreements. Ensure … that the high-quality standards of analysis/Customer Service and solution implementation are maintained, identifying training requirements where necessary. Key Accountabilities Perform 2nd line incident management on supported products and services. Provide 1st line support cover for the Helpdesk as and when required. Using combination of technical more »

3rd Line Infrastructure Support Engineer - VMware, vSphere, Hyper-V, Veeam, NetApp, Networking We require a 3rd Line Engineer to join an insight-led Managed Service Provider who deliver a range of bespoke solutions across cyber, infrastructure, IT support, cloud and business continuity. Youll be working with: VMware (vSphere, ESXi … Hyper-V Veeam NetApp Networking Windows Server Day to day youll be: Delivering outstanding customer service through understanding the users needs. Responsible for troubleshooting, resolving or escalating issues assigned to you in line with SLAs The point of technical escalation for the 2nd line team, ensuring high levels … of service are delivered and maintained. Taking full ownership of incidents and ensuring they are quickly prioritised appropriately Identifying and delivering continuous service improvements for your area Updating and creating technical documentation Working within the ITIL framework Supporting the customers through planned release management processes Ensuring that any more »

Scheduling Coordinator | Manchester | Monday to Friday - Office Based | £25,000 - £28,000 Crystal Ball is a multi-award-winning vehicle tracking and lone worker service provider based in Old Trafford. Our growing customer base extends across all business verticals serving small, medium and enterprise businesses as well as … to immediately recruit an additional Installation Planner/Scheduler to join the team. You will be responsible for arranging the installation of equipment into customer fleets by directly liaising with customers and engineers. Our ideal candidate does not necessarily need any experience, however having experience in a similar scheduling … or planning role is very helpful. Full training is provided. As an Installation Planner/Scheduler, you will be responsible for delivering first-class customer support to our growing base of business customers. This is a rare opportunity to join a close-knit, vibrant and established team and you more »

Able to both manage and expand existing relationships and generating new business relationships Commercially astute, professional, organised Solution based sales approach, positive, professional and customer service orientated Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies more »

Customer Service Engineer - Imaging Equipment - Field based (North-West England) Competitive base salary + company car + bonus + overtime (£42,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range … of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This isa field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities … Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of SiemensHealthineers products within your designatedproduct range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in more »

high availability and performance. Troubleshoot and resolve technical issues, working closely with development teams to identify and fix defects. Manage and prioritise incidents and service requests, maintaining a focus on delivering exceptional customer service. Participate in ongoing projects, contributing to software upgrades, migrations, and new implementations. Utilise Software more »

field and wish to develop in your career as a Radiographer to become a modality-expert this may be the role for you. Our Customer Services Clinical Applications team provide high quality best-in class training to our customers. Siemens Healthineers leads the way in diagnostic imaging solutions for … to work with leading Siemens technology in hospitals and universities across Great Britain and Ireland. This role is home based with travel to our customer sites. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone … well as pre and post sales demonstrations of Siemens CT equipment You support national and local exhibitions with workstation demonstrations and provide support during customer site visits You develop and maintain relationships with CT applications group at Head Office in Germany You provide bespoke customer training courses Your more »

Job Details Greater Manchester Combined Authority are searching for an energetic and driven professional to fill their Service Operations Officer position within the Service Operations Team within the Digital Services Directorate. As part of the Service Operations Team you will be responsible for providing technical support to … Churchgate House, Monday to Friday 08:00 16:30. Weekend work is available Saturday and Sunday (optional) as part of a rota covering the Service Desk between 09:00 and 13:00. The successful candidate will have a good understanding of Microsoft Desktop Operating System technologies, particularly Windows … an excellent working environment and will receive varied and exciting challenges, this will include working across a number of locations working for both Fire service the wider Combined Authority. As a Service Operations Officer, you will be able to demonstrate: Sound understanding of MS Office applications (Word, Excel more »

Purchase Scheme Eye care Vouchers Life Assurance (4 x annual salary) 31 days holiday (including bank holidays), rising to 38 days with length of service Wellbeing Support Company Pension Full uniform provided You will be: Undertaking maintenance, service and repair activities on Mercedes Benz motor vehicles to the …/repair requirements. You will have: NVQ level 3 (or equivalent) in light vehicle maintenance At least 2 years experience after qualifying period. Excellent customer service skills Responsibility for the quality and quantity of your work A full UK driving licence Experience working in an efficient and process more »

call-out rota (1 in 6 weeks) Visit client sites to troubleshoot and resolve security issues Ensure compliance with security industry standards Provide excellent customer service, ensuring client satisfaction What can we offer you? Company vehicle Company uniform Company mobile phone Company fuel card Competitive salary with overtime … bonuses The Ideal Candidate We're looking for an experienced engineer who takes pride in their work and is dedicated to delivering the best service possible. Key Attributes: Proven experience in installing and maintaining security systems In-depth knowledge of security industry standards Full UK driving licence Own tools … please. Other suitable skills and experience include Alarm Installation Engineer, CCTV Engineer, Access Control Engineer, Security Systems Technician, Fire Alarm Engineer, Electrical Engineer, Security Service Engineer, Intruder Alarm Engineer, Systems Installations Engineer, Field Service Engineer. more »

our customers Raise orders to our suppliers Dispatch orders, produce delivery notes and relevant certification when requested Liaise with suppliers for delivery dates Provide customer service including updates to customers See order through to invoicing stage Ad hoc admin tasks Act proactively to win orders Required profile: What … we look for Computer literate - to be able to use outlook, word, excel, and internal systems (training will be provided on these) Excellent customer service skills to provide a customer first experience Sales experience with B2B/B2C knowledge Outstanding verbal and written communication skills Be able more »