13 of 13 Permanent IT Support Engineer Jobs in the North West

Technical Solutions Engineer The COMPANYWith over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images.The ROLEDue to an internal promotion they now require a Technical Solutions Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers.Working from home the Technical Solutions Engineer will;* Handle software-related requests * Analyse software related issues and propose solutions* Troubleshoot software* Identify root causes of software problems* Conduct software testing and installation * Troubleshoots IT related issues* Manage software and database migrations* Advise customers on hardware and software configurations and implementation* Develop customer relationships through professional and dependable interactionsThe PERSONThe right Technical Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation;* Experience as an IT engineer, Technical Solutions Engineer More ❯

1st/2nd Line IT Support Engineer Location: Wirral (with travel in the North West to client sites as required) Salary: £28-30k plus competitive benefits Job Type: Full-Time, Permanent-9am-5.30pm Sector: IT Support/Managed Service Why This Company A well-established and respected Managed Service Provider (MSP) with nearly … years of experience delivering comprehensive IT solutions across the UK. Acting as the external IT department for their clients, pride themselves on providing expert support, proactive maintenance, and trusted consultancy. Work across a wide variety of sectors and have built long-standing relationships based on professionalism, reliability, and service excellence. A forward-thinking culture and most importantly … who truly care about their staff with the autonomy for your voice to be heard. What You’ll Be Doing We want to speak with 1st/2nd Line IT Support Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both remote and onsite support More ❯

2nd/3rd Line Support Engineer – £28,000/£35,000 per annum – Warrington Principal IT are working with a fast-growing managed service provider with offices in Dorset, Wiltshire and Merseyside that are looking for a 2nd/3rd line IT support engineer to join their team. In this role you will play … passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team. About the Role This is a hands-on technical role focused on delivering high-quality support, resolving complex issues, and ensuring the smooth operation of client systems. … You’ll be a key part of our service delivery team, helping clients get the most of their IT systems while contributing to our reputation. Key Responsibilities/Skills: Technical Support & Issue Resolution Provide 2 and 3 line support across client environments, resolving escalated and complex issues. Take ownership of user problems, ensuring timely resolution and clear More ❯

1st Line Support Engineer lytham Permanent Adecco are privileged to be recruiting on behalf of this nationally recognised company. Full training is available but you will need to be passionate about technology and helping others? This role would suit a you if you have a minimum of 2 years IT related work experience and are looking for … a new challenge. We are on the lookout for a dedicated IT Support Engineer on a permanent basis. As an IT Support Engineer, you'll be the go-to tech guru, ensuring systems and hardware equipment runs smoothly and efficiently. Providing Technical Support: Serve as the first point of contact for internal staff … assistance with hardware and software issues.Troubleshooting: Identify, diagnose, and resolve technical issues, from basic user problems to more complex network challenges.System Maintenance: Conduct regular maintenance and updates on our IT infrastructure to ensure optimal performance.User Training: Offer training sessions and create user documentation to help our team maximise their technology use.Collaborating: Work closely with other departments to understand their More ❯

1st Line Support Engineer lytham Permanent Adecco are privileged to be recruiting on behalf of this nationally recognised company. Full training is available but you will need to be passionate about technology and helping others? This role would suit a you if you have a minimum of 2 years IT related work experience and are looking for … a new challenge. We are on the lookout for a dedicated IT Support Engineer on a permanent basis. As an IT Support Engineer, you'll be the go-to tech guru, ensuring systems and hardware equipment runs smoothly and efficiently. Providing Technical Support: Serve as the first point of contact for internal staff … hardware and software issues. Troubleshooting: Identify, diagnose, and resolve technical issues, from basic user problems to more complex network challenges. System Maintenance: Conduct regular maintenance and updates on our IT infrastructure to ensure optimal performance. User Training: Offer training sessions and create user documentation to help our team maximise their technology use. Collaborating: Work closely with other departments to More ❯

Please note this role is hybrid with 3/4 days per week based at our Bolton & Manchester offices** We are seeking an experienced IT Support Engineer to join our internal IT Service Desk team and provide 2nd Line IT support to our end-users across the K3 Capital Group of companies. The ideal … ensuring a seamless experience for clients. With a focus on delivering exceptional customer service, you will uphold our company Service Level Agreements and contribute to the success of our IT Service Desk Team. The candidate will act as a bridge between our 1st line support team and our 3rd line infrastructure team. In order to succeed in this … position, you will have excellent spoken English with the ability to provide technical support to end users who do not want to hear jargon! You will need to be approachable with a can-do attitude, happy to answer questions and support other members of the team, sharing knowledge and expertise to enable them to develop Key responsibilities: 2nd More ❯

We are looking for a proactive and technically skilled IT Support Engineer to join our Group IT Team, supporting users both onsite and remotely-primarily across our Manchester dealerships. This role involves configuration and deployment of desktop and mobile devices, deskside assistance, and effective communication with both users and fellow IT team members. You'll … also take ownership of hardware and service procurement processes. In addition to strong support capabilities, the ideal candidate will have a genuine passion for emerging AI technologies, IT automation, and systems integration. You should be enthusiastic about exploring how modern technologies can enhance user experience, streamline support processes, and contribute to the company's digital evolution. Salary … plus car allowance Hours - 40 Provide IT support to approximately 640 users, including hardware, software, and security-related issues. Communicate effectively with users and suppliers across all levels to resolve incidents promptly. Deliver both remote and on-site support for group-level IT initiatives, including system upgrades, improvements, and integration projects. Perform daily, weekly, and monthly More ❯

week is a requirement for this role. Find out more about your new workplace! We're excited to introduce a new opportunity in Manchester to join our dynamic Corporate IT team as a mid-level IT Applications Support Engineer , based at our brand-new flagship office in the heart of the city. This is not a … streamline repetitive or manual tasks. Serve as the first escalation point for application-related incidents and service requests via the service desk, ensuring swift resolution within SLA. Lead internal IT projects, including application rollouts, integrations, and transformational change initiatives, delivering them on time and to a high standard. Collaborate with stakeholders across departments to assess needs, propose solutions, and … improve workflows. Maintain accurate IT documentation, configuration records, and knowledge base articles for supported applications. Manage onboarding and offboarding processes related to application access and user provisioning. Support local tech teams with day to day support on an ad-hoc basis Provide input into the deployment of customer-facing IT requirements aligned to project needs. Ideal More ❯

Job Title: Field Engineer Location: North West sites to be covered Employment Type: Full-Time Salary up to £26k + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations … SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in … to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled More ❯

Job Title: Field Engineer Location: North West sites to be covered Employment Type: Full-Time Salary up to £26k + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations … SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in … to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled More ❯

2nd Line IT Technician Location: Carlisle Type: Full-time, Permanent About the Role Our client is a multi-award-winning technology specialist with nearly 40 years of experience delivering IT services, telecoms, and print solutions. As a leading Managed Service Provider and Cyber Security expert, they’re dedicated to providing reliable, high-quality support to a diverse … range of clients. They’re now looking for a skilled and motivated 2nd Line IT Technician to join their team. This is an exciting opportunity to play a key role in supporting clients, resolving complex IT issues, and ensuring smooth day-to-day operations across varied technical environments. Key Responsibilities Provide 2nd line support for hardware, software … and network issues. Diagnose and resolve complex technical incidents promptly. Assist with installations, configurations, and system maintenance. Monitor and maintain systems for optimal performance and security. Contribute to IT projects and system upgrades. Deliver excellent customer service both remotely and on-site. Ensure all work aligns with best practices and compliance standards. About You Previous experience in a 2nd More ❯

a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯

Role: Service Desk Engineer Location: Manchester Salary: £25,000 – £30,000 Working Model: Onsite initially, transitioning to a hybrid model MUST have MSP experience Overview The Service Desk Engineer will work directly with end users, managing incidents and requests from receipt to resolution while ensuring service level targets are met and customer satisfaction is maintained. You’ll handle … to manage a busy workload are essential. This role involves supporting Microsoft Windows operating systems, applications, and M365 solutions, offering exposure to a variety of technologies and client environments. It’s an excellent opportunity to grow your technical skills through hands-on experience and professional development. We’re seeking a knowledgeable, experienced, and enthusiastic engineer with a customer … part of a fast-paced managed service provider (MSP) environment where flexibility, reliability, and problem-solving skills are key to success. Duties and Responsibilities Provide remote and onsite technical support to customers. Receive and log incidents and service requests into the ticketing system with accurate data entry, aiming to deliver first-time fixes where possible. Process joiner and leaver More ❯