IT Support Engineer Job Trends in the North West

IT Support Engineer
England > North West

The median IT Support Engineer salary in the North West is £30,000 per year, according to job vacancies posted during the 6 months leading to 13 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 126 185 147
Rank change year-on-year +59 -38 +113
Permanent jobs requiring an IT Support Engineer 54 22 50
As % of all permanent jobs in the North West 0.85% 0.44% 1.11%
As % of the Job Titles category 0.99% 0.47% 1.16%
Number of salaries quoted 54 18 48
10th Percentile £25,438 £26,250 £24,250
25th Percentile £26,250 £28,813 £27,000
Median annual salary (50th Percentile) £30,000 £32,000 £30,000
Median % change year-on-year -6.25% +6.67% -7.69%
75th Percentile £36,875 £34,875 £35,250
90th Percentile £38,000 £36,275 £39,575
England median annual salary £31,500 £31,375 £32,500
% change year-on-year +0.40% -3.46% +4.84%

All Permanent IT Job Roles
North West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 5,451 4,645 4,292
% of permanent jobs with a recognized job title 85.92% 92.18% 95.31%
Number of salaries quoted 3,020 2,440 3,380
10th Percentile £28,250 £32,500 £29,000
25th Percentile £35,000 £40,000 £38,734
Median annual salary (50th Percentile) £50,000 £51,369 £50,146
Median % change year-on-year -2.67% +2.44% -6.27%
75th Percentile £67,500 £65,848 £67,500
90th Percentile £81,250 £78,750 £80,000
England median annual salary £55,000 £60,000 £57,800
% change year-on-year -8.33% +3.81% -6.02%

IT Support Engineer
Job Vacancy Trend in the North West

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in the North West.

IT Support Engineer job vacancy trend in the North West

IT Support Engineer
Salary Trend in the North West

Salary distribution trend for IT Support Engineer job vacancies in the North West.

Salary distribution trend for IT Support Engineer job vacancies in the North West

IT Support Engineer
Salary Histogram in the North West

Salary distribution for jobs citing IT Support Engineer in the North West over the 6 months to 13 January 2026.

Salary histogram for IT Support Engineer in the North West

IT Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the North West region over the 6 months to 13 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Lancashire +28 20 £26,500 - 11
Manchester +31 12 £35,000 +18.64% 7
Cheshire -7 11 £35,000 -9.09% 5
Merseyside +1 9 £30,000 -6.25% 5
Cumbria +12 2 £42,000 +20.00% 1
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North West

For the 6 months to 13 January 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North West region featuring IT Support Engineer in the job title.

1 41 (75.93%) Windows
2 33 (61.11%) Microsoft
3 29 (53.70%) Microsoft 365
4 25 (46.30%) Active Directory
5 23 (42.59%) Windows Server
6 22 (40.74%) Problem-Solving
7 21 (38.89%) Windows 10
8 18 (33.33%) Firewall
9 17 (31.48%) Customer Service
10 14 (25.93%) Remote Monitoring and Management
11 13 (24.07%) Azure
12 12 (22.22%) VMware
13 11 (20.37%) DHCP
13 11 (20.37%) DNS
13 11 (20.37%) Mac OS
13 11 (20.37%) VMware Infrastructure
13 11 (20.37%) VPN
14 10 (18.52%) Hyper-V
15 9 (16.67%) Microsoft Office
15 9 (16.67%) Proactive Maintenance
15 9 (16.67%) Wireless
16 8 (14.81%) Entra ID
16 8 (14.81%) Google
16 8 (14.81%) Google Workspace
16 8 (14.81%) Microsoft Intune
17 7 (12.96%) Critical Thinking
17 7 (12.96%) ERP
17 7 (12.96%) PL/SQL
17 7 (12.96%) SQL
17 7 (12.96%) TCP/IP

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the North West by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (5.56%) Microsoft Exchange
2 1 (1.85%) SharePoint
Applications
1 9 (16.67%) Microsoft Office
2 3 (5.56%) Microsoft Excel
3 1 (1.85%) AutoCAD
Cloud Services
1 29 (53.70%) Microsoft 365
2 13 (24.07%) Azure
3 8 (14.81%) Entra ID
3 8 (14.81%) Google Workspace
4 4 (7.41%) Azure Sentinel
Communications & Networking
1 18 (33.33%) Firewall
2 11 (20.37%) DHCP
2 11 (20.37%) DNS
2 11 (20.37%) VPN
3 9 (16.67%) Wireless
4 7 (12.96%) TCP/IP
4 7 (12.96%) VLAN
5 4 (7.41%) WAN
6 3 (5.56%) SAN
6 3 (5.56%) SD-WAN
6 3 (5.56%) Wi-Fi
7 1 (1.85%) Ethernet
7 1 (1.85%) LAN
7 1 (1.85%) Remote Desktop
General
1 21 (38.89%) Social Skills
2 7 (12.96%) Analytical Skills
3 6 (11.11%) Organisational Skills
4 5 (9.26%) Public Sector
5 4 (7.41%) Inclusion and Diversity
6 2 (3.70%) Electronics
6 2 (3.70%) Finance
6 2 (3.70%) Fire and Rescue
6 2 (3.70%) Manufacturing
6 2 (3.70%) Marketing
6 2 (3.70%) Police
6 2 (3.70%) Telecoms
Miscellaneous
1 13 (24.07%) Driving Licence
2 9 (16.67%) Onboarding
3 3 (5.56%) Analytical Mindset
3 3 (5.56%) Enterprise Storage
4 2 (3.70%) Self-Motivation
5 1 (1.85%) Educational Technology
Operating Systems
1 41 (75.93%) Windows
2 23 (42.59%) Windows Server
3 21 (38.89%) Windows 10
4 11 (20.37%) Mac OS
5 4 (7.41%) Windows 7
5 4 (7.41%) Windows 8
6 1 (1.85%) Linux
6 1 (1.85%) Red Hat Enterprise Linux
6 1 (1.85%) Solaris
6 1 (1.85%) Unix
6 1 (1.85%) Windows Server 2016
6 1 (1.85%) Windows Server 2019
Processes & Methodologies
1 22 (40.74%) Problem-Solving
2 17 (31.48%) Customer Service
3 14 (25.93%) Remote Monitoring and Management
4 9 (16.67%) Proactive Maintenance
5 7 (12.96%) Critical Thinking
5 7 (12.96%) ERP
6 6 (11.11%) Mentoring
6 6 (11.11%) Service Delivery
7 4 (7.41%) Continuous Improvement
7 4 (7.41%) Cybersecurity
7 4 (7.41%) ITIL
7 4 (7.41%) ITSM
7 4 (7.41%) Process Improvement
8 3 (5.56%) Principle of Least Privilege
8 3 (5.56%) Service Management
9 2 (3.70%) Business Intelligence
9 2 (3.70%) Digital Marketing
9 2 (3.70%) Programme Management
10 1 (1.85%) Kalman Filter
10 1 (1.85%) Web Filtering
Programming Languages
1 7 (12.96%) PL/SQL
1 7 (12.96%) SQL
1 7 (12.96%) VBScript
2 1 (1.85%) Bash
2 1 (1.85%) Python
Qualifications
1 5 (9.26%) Security Cleared
2 4 (7.41%) Degree
2 4 (7.41%) Network+ Certification
3 3 (5.56%) SC Cleared
4 2 (3.70%) A+ Certification
4 2 (3.70%) BPSS Clearance
5 1 (1.85%) CCNA
5 1 (1.85%) Cisco Certification
5 1 (1.85%) DBS Check
5 1 (1.85%) Microsoft Certification
Quality Assurance & Compliance
1 4 (7.41%) Cyber Essentials
2 3 (5.56%) SLA
System Software
1 25 (46.30%) Active Directory
2 11 (20.37%) VMware Infrastructure
3 10 (18.52%) Hyper-V
4 3 (5.56%) VMware Workstation
5 1 (1.85%) Docker
Systems Management
1 8 (14.81%) Microsoft Intune
2 4 (7.41%) Autotask
3 3 (5.56%) SCCM
4 1 (1.85%) Ansible
4 1 (1.85%) Podman
Vendors
1 33 (61.11%) Microsoft
2 12 (22.22%) VMware
3 8 (14.81%) Google
4 7 (12.96%) Veeam
5 4 (7.41%) ESET
6 2 (3.70%) SAP
7 1 (1.85%) Apple
7 1 (1.85%) Aruba
7 1 (1.85%) Fortinet
7 1 (1.85%) HP
7 1 (1.85%) Mirantis
7 1 (1.85%) Red Hat
7 1 (1.85%) ServiceNow