1 to 25 of 132 Permanent ITIL Jobs in the North West

Virtual WAN Backup & Replication Peplink SD-WAN UniFi/Omada SDN Keeper Security Microsoft Defender/Sentinel Cyber Essentials and/or ISO 27001 ITIL Core Technology Areas The successful candidate can expect to work extensively with: Microsoft Azure Microsoft 365 Windows Server Entra ID Intune Exchange Online SharePoint Online ...

Virtual WAN Backup & Replication Peplink SD-WAN UniFi/Omada SDN Keeper Security Microsoft Defender/Sentinel Cyber Essentials and/or ISO 27001 ITIL Core Technology Areas The successful candidate can expect to work extensively with: Microsoft Azure Microsoft 365 Windows Server Entra ID Intune Exchange Online SharePoint Online ...

service integration, with experience managing and coordinating service request activities across multiple suppliers and service towers. Good knowledge of ITSM best practices and ITIL frameworks, including Request Management, Incident Management, Service Level Management, Continual Improvement, and Supplier Management. Experience developing and analysing service performance metrics, dashboards, and management information, using ...

environment, for everyone. Your skills and experience Experience working within an IT Service Management (ITSM) environment, with a strong understanding of Event Management and ITIL best practices. Ability to monitor and analyse IT events, alerts, and service performance data to identify trends, risks, and potential service issues. Experience working with ...

grow. Right to work in the UK. DESIRABLE QUALIFICATIONS: Familiarity with IT service management frameworks such as ITIL. Relevant IT certifications, such as ITIL 4 Foundation, CompTIA A+ or Microsoft 365 Fundamentals. Awareness of ISO 27001 (information security) and ISO 9001 (quality management) standards. Understanding of UK GDPR ...

practices desirable with experience of Terraform preferred Security tooling and practices including patch management, vulnerability management, SIEM, EDR, PAM and micro-segmentation desirable. ITIL service management and PRINCE2, Agile, Scrum or equivalent project delivery experience beneficial. How you'll work Technical expertise is important ...

practices desirable with experience of Terraform preferred Security tooling and practices including patch management, vulnerability management, SIEM, EDR, PAM and micro-segmentation desirable. ITIL service management and PRINCE2, Agile, Scrum or equivalent project delivery experience beneficial. Personal and other skills Able to manage complexity and ambiguity, seeking the information ...

should it be required (TBC). Experience in Service Operations, Major Incident Management, Service Management or a similar operational leadership role. Strong understanding of ITIL disciplines including Incident, Problem and Change Management. Experience working with ServiceNow and operational monitoring or event management tools. Broad understanding of enterprise infrastructure, IT services ...

commitment to delivering a positive end‐user experience. Desirable Skills and Certifications Microsoft 365 Certified: Endpoint Administrator Associate, or a relevant Microsoft endpoint certification. ITIL Foundation certification. Additional experience with Microsoft Entra ID/Azure Active Directory. Experience with Microsoft Multi‐Factor Authentication (MFA). Broader experience administering Microsoft Intune ...

Azure, Windows Server and Active Directory environments. Experience with virtualisation, backup and disaster recovery technologies. Strong networking, firewall and infrastructure troubleshooting skills. Knowledge of ITIL service management principles and incident management processes. Experience with PowerShell automation and technical documentation. Experience with Citrix, SANs and server hardware (desirable). Experience supporting ...

manage multiple priorities within a fast-paced environment. If you bring this, you'll stand out Microsoft, Apple, Endpoint Management or Infrastructure certifications. ITIL certification. Experience supporting large-scale enterprise or retail environments. Experience delivering endpoint migrations and transformation projects. Knowledge of automation and scripting technologies such as PowerShell, Bash ...

London or Manchester. Candidates based in Bristol or Manchester must be flexible about travel to London. This is not a fully remote role. Desirable: ITIL, ISO 27001, ISO 20000, Azure, AWS, ServiceNow or TOGAF qualifications. #J-18808-Ljbffr ...

skills. Highly Desirable Exposure to Azure environments. Enterprise networking expertise across LAN, WAN, VPN and cloud networking. Experience with SRE or reliability engineering practices. ITIL-based service management experience. Experience supporting modern development teams with infrastructure and platform services. Experience with voice or contact‐centre technologies such as Five9 ...

should it be required (TBC). Experience in Service Operations, Major Incident Management, Service Management or a similar operational leadership role. Strong understanding of ITIL disciplines including Incident, Problem and Change Management. Experience working with ServiceNow and operational monitoring or event management tools. Broad understanding of enterprise infrastructure, IT services ...

should it be required (TBC). Experience in Service Operations, Major Incident Management, Service Management or a similar operational leadership role. Strong understanding of ITIL disciplines including Incident, Problem and Change Management. Experience working with ServiceNow and operational monitoring or event management tools. Broad understanding of enterprise infrastructure, IT services ...

should it be required (TBC). Experience in Service Operations, Major Incident Management, Service Management or a similar operational leadership role. Strong understanding of ITIL disciplines including Incident, Problem and Change Management. Experience working with ServiceNow and operational monitoring or event management tools. Broad understanding of enterprise infrastructure, IT services ...

ability to work collaboratively across technical and non‐technical teams A good understanding of service management frameworks, principles and best practice (such as ITIL, ITIL 4 or equivalent) A good understanding of Service Management toolsets such as Jira, Confluence or ISM We know some people may hesitate to apply ...

interact effectively with stakeholders at all levels across the business Strong organisational and time management skills, with the ability to prioritise tasks effectively ITIL Foundation certification is highly desirable Demonstrates an interest in technology, with the ability and willingness to learn and support new systems and technologies Confident in managing ...

customer service and stakeholder management skills.* Experience working within globally standardised support environments (desirable).* Knowledge of industry best practices and frameworks such as ITIL, Lean, Agile, and Dell ProSupport/Dell Direct Services(desirable).* Excellent troubleshooting, communication, and problem-solving skills.* The ability to work independently while collaborating ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

improvements. Ability to build effective relationships with colleagues, customers, and suppliers. Experience coaching, mentoring, or developing team members. Excellent communication and organisational skills. Qualifications ITIL Foundation qualification. GCSE English and Maths (or equivalent). Full UK driving licence. Why join RBH? This is a fantastic opportunity to make a genuine ...

levels with varying levels of technical knowledge. Desirable Criteria Microsoft 365 Endpoint Administrator Associate (MD-102). Microsoft Teams Administrator Associate (MS-700). ITIL Foundation. Experience Essential Experience Experience providing 1st and 2nd line IT support within a Microsoft-based environment. Experience supporting Microsoft 365 services, including Teams, Exchange ...

services or another regulated industry is strongly preferred. Experience with Microsoft tenant or domain migrations, Power Platform, automation, AI tooling, Cyber Essentials or relevant ITIL, Microsoft or security certifications would be advantageous. Why consider this opportunity? This is a broad role with genuine ownership and visibility. You will join ...

resilient and secure network infrastructure. Ability to investigate, troubleshoot and resolve complex incidents and service-impacting issues. Experience working within structured change management and ITIL-based environments. Strong documentation skills, including network diagrams, design documentation, implementation plans and operational procedures. Experience working with customers, vendors and internal stakeholders ...