1 to 25 of 141 Permanent ITIL Jobs in the North West

business needs and prioritise issues accordingly; Ability to take ownership of and manage issues to resolution; A broad knowledge and interest in IT. Desirable ITIL Certification or relevant experience; Experience of supporting IOS mobile devices, Intune; Experience of supporting Windows 10, MS Office 2016 applications, Office 365; Advanced knowledge ...

business needs and prioritise issues accordingly; Ability to take ownership of and manage issues to resolution; A broad knowledge and interest in IT. Desirable ITIL Certification or relevant experience; Experience of supporting IOS mobile devices, Intune; Experience of supporting Windows 10, MS Office 2016 applications, Office 365; Advanced knowledge ...

business needs and prioritise issues accordingly; Ability to take ownership of and manage issues to resolution; A broad knowledge and interest in IT. Desirable ITIL Certification or relevant experience; Experience of supporting IOS mobile devices, Intune; Experience of supporting Windows 10, MS Office 2016 applications, Office 365; Advanced knowledge ...

effectively, and work under pressure Strong problem-solving, analytical, and listening skills Willingness to work rotational shifts, including nights and weekends Desirable Skills & Experience ITIL Foundation certification Experience using ITSM tools (e.g. ServiceNow, Remedy, Cherwell, ManageEngine) Working knowledge of Microsoft 365 (M365), Active Directory, Entra ID (Azure AD), and user ...

accurate records in the ticketing system Other Previous experience in a customer-facing IT support role, ideally within an MSP environment Familiarity with ITIL principles and best practices Knowledge of desktop and laptop hardware troubleshooting Basic understanding of cybersecurity practices Industry certifications (e.g., CompTIA A+, Microsoft 365 Fundamentals) Desirable Experience ...

senior point for 2nd/3rd line support and major incident resolution Drive compliance with ISO 27001, Cyber Essentials Plus, and GDPR Embed ITIL practices and improve documentation, process, and automation You will need: 5+ years in infrastructure or systems engineering, ideally in enterprise/multi-site setups Expert knowledge ...

senior point for 2nd/3rd line support and major incident resolution Drive compliance with ISO 27001, Cyber Essentials Plus, and GDPR Embed ITIL practices and improve documentation, process, and automation You will need: 5+ years in infrastructure or systems engineering, ideally in enterprise/multi-site setups Expert knowledge ...

/or Octopus Deploy would be an advantage. Experience working with custom internally developed applications and interacting with development teams preferred. Knowledge of ITIL, or other IT Service Management methodology framework, and 3+ years of experience working in an environment with: Adherence to formal change management processes. Delivery of services ...

/or Octopus Deploy would be an advantage. Experience working with custom internally developed applications and interacting with development teams preferred. Knowledge of ITIL, or other IT Service Management methodology framework, and 3+ years of experience working in an environment with: Adherence to formal change management processes. Delivery of services ...

/or Octopus Deploy would be an advantage. Experience working with custom internally developed applications and interacting with development teams preferred. Knowledge of ITIL, or other IT Service Management methodology framework, and 3+ years of experience working in an environment with: Adherence to formal change management processes. Delivery of services ...

/or Octopus Deploy would be an advantage. Experience working with custom internally developed applications and interacting with development teams preferred. Knowledge of ITIL, or other IT Service Management methodology framework, and 3+ years of experience working in an environment with: Adherence to formal change management processes. Delivery of services ...

/or Octopus Deploy would be an advantage. Experience working with custom internally developed applications and interacting with development teams preferred. Knowledge of ITIL, or other IT Service Management methodology framework, and 3+ years of experience working in an environment with: Adherence to formal change management processes. Delivery of services ...

that Informatics services delivered within the Trust reflect best practice with respect to organisational, NHS and legislative requirements and guidelines including IT Infrastructure Library (ITIL), Data Protection Act (1998), Information Standards, Information Security, and compliance with NHS Information Governance. Participate in Information Governance and security as required and ensure appropriate ...

with stakeholders • Proactive approach to keeping up with emerging technology trends and industry developments Desirable: • Understanding of Service Management disciplines, ideally aligned with the ITIL framework • Proven ability to build strong relationships with internal and external stakeholders • Experience working alongside software development teams, supporting best practice to maintain system performance ...

other administrative procedures associated with moves; Move workstations, peripherals and telecommunications equipment, as required; Document changes to inventory use and configuration. Requirement's ITIL V3 Foundation Certification (recommended); Microsoft Operating System/Office Certification(s) will be an asset; Advanced MS Office 365 skills; Scripting, coding skill will be considered ...

Industrialised Delivery Model. Public Sector Fluency: Deep understanding of GDS standards and the unique challenges of government IT. Technical Acumen: Practical knowledge of ITIL, cloud-native architectures, and financial awareness of service charging mechanisms. Leadership: Expert in cross-functional collaboration and managing multidisciplinary agile teams under pressure. Communication: Ability ...

Industrialised Delivery Model. Public Sector Fluency: Deep understanding of GDS standards and the unique challenges of government IT. Technical Acumen: Practical knowledge of ITIL, cloud-native architectures, and financial awareness of service charging mechanisms. Leadership: Expert in cross-functional collaboration and managing multidisciplinary agile teams under pressure. Communication: Ability ...

Industrialised Delivery Model. Public Sector Fluency: Deep understanding of GDS standards and the unique challenges of government IT. Technical Acumen: Practical knowledge of ITIL, cloud-native architectures, and financial awareness of service charging mechanisms. Leadership: Expert in cross-functional collaboration and managing multidisciplinary agile teams under pressure. Communication: Ability ...

Industrialised Delivery Model. Public Sector Fluency: Deep understanding of GDS standards and the unique challenges of government IT. Technical Acumen: Practical knowledge of ITIL, cloud-native architectures, and financial awareness of service charging mechanisms. Leadership: Expert in cross-functional collaboration and managing multidisciplinary agile teams under pressure. Communication: Ability ...

Industrialised Delivery Model. Public Sector Fluency: Deep understanding of GDS standards and the unique challenges of government IT. Technical Acumen: Practical knowledge of ITIL, cloud-native architectures, and financial awareness of service charging mechanisms. Leadership: Expert in cross-functional collaboration and managing multidisciplinary agile teams under pressure. Communication: Ability ...

troubleshoot and resolve hardware, software, network, and system issues. · line management or team lead experience · Demonstrated ability to work effectively in a team environment · ITIL certification or experience? · Excellent communication, customer service, and interpersonal skills · Experience of Service management tools eg ServiceNOW, SysAID etc · Willingness to learn new skills ...

process-driven, with a strong sense of ownership and accountability. Desirable Skills: • Relevant certifications (e.g., CompTIA Network+/Security+, Microsoft Associate/Expert, ITIL Foundation or Practitioner). • Experience managing or contributing to structured knowledge management systems. • Exposure to client-facing technical roles or service delivery management. • Familiarity with ...

process-driven, with a strong sense of ownership and accountability. Desirable Skills: • Relevant certifications (e.g., CompTIA Network+/Security+, Microsoft Associate/Expert, ITIL Foundation or Practitioner). • Experience managing or contributing to structured knowledge management systems. • Exposure to client-facing technical roles or service delivery management. • Familiarity with ...

process-driven, with a strong sense of ownership and accountability. Desirable Skills: • Relevant certifications (e.g., CompTIA Network+/Security+, Microsoft Associate/Expert, ITIL Foundation or Practitioner). • Experience managing or contributing to structured knowledge management systems. • Exposure to client-facing technical roles or service delivery management. • Familiarity with ...

process-driven, with a strong sense of ownership and accountability. Desirable Skills: • Relevant certifications (e.g., CompTIA Network+/Security+, Microsoft Associate/Expert, ITIL Foundation or Practitioner). • Experience managing or contributing to structured knowledge management systems. • Exposure to client-facing technical roles or service delivery management. • Familiarity with ...