15 of 15 Permanent ITIL Certification Jobs in the North West

NICE-CX1 platform - a significant advantage and may support a salary above the standard range Experience with other CCaaS platforms such as 8x8 ITIL certification or strong working knowledge of ITIL methodology (certification fully funded by the business for the right candidate) Benefits … right candidate Flexible working - Manchester office once per week, with remote working for the remainder TOIL provided for any out-of-hours travel ITIL certification funded where not already held Joining a 7-person team with a proven internal progression pathway - from Specialist to Team Leader to Manager ...

Experience as an Application Manager, Service Delivery Manager, IT Service Manager or similar Strong knowledge of enterprise applications and SaaS environments Practical experience of ITIL and service management best practices Experience leading major incidents, problem management and service improvement initiatives Strong supplier and vendor management experience Knowledge of application … Experience working within regulated environments such as Financial Services, Insurance, Utilities or other highly governed sectors Excellent stakeholder management and communication skills Desirable Experience ITIL certification Financial Services or Wealth Management experience Experience managing application support teams and matrix resources Exposure to audit, risk and regulatory frameworks #J ...

Experience as an Application Manager, Service Delivery Manager, IT Service Manager or similar Strong knowledge of enterprise applications and SaaS environments Practical experience of ITIL and service management best practices Experience leading major incidents, problem management and service improvement initiatives Strong supplier and vendor management experience Knowledge of application … Experience working within regulated environments such as Financial Services, Insurance, Utilities or other highly governed sectors Excellent stakeholder management and communication skills Desirable Experience ITIL certification Financial Services or Wealth Management experience Experience managing application support teams and matrix resources Exposure to audit, risk and regulatory frameworks ...

cloud-based platforms or other enterprise applications. Background working with managed service providers and outsourced support models. Experience within complex, multi-site organisations. ITIL certification or equivalent service management qualifications. Personal Attributes Delivery and outcomes focused. Comfortable operating in fast-paced environments. Able to manage competing priorities effectively. ...

Oracle SaaS, Oracle E‐Business Suite, JD Edwards, PeopleSoft, or similar enterprise application platforms. Experience working within structured governance and service management frameworks. ITIL certification is desirable. Additional Information Why Join Version 1's Oracle Practice? Join a global Oracle practice of 700+ specialists , supported by 500+ certified … Accelerate your career through our Strength in Balance and leadership development programmes, supported by quarterly Pathways career reviews. Benefit from a substantial training and certification budget , helping you stay at the forefront of Oracle technologies and industry best practices. Enjoy meaningful recognition through our Annual Excellence Awards , Call ...

stakeholders. Ideally 5+ years’ experience supporting enterprise technology platforms. Microsoft Azure certifications such as AZ-104, alongside Azure Security, Networking, Architecture, Terraform, DevOps or ITIL certification, would be advantageous. If you enjoy solving complex technical problems, working with modern Microsoft technologies and helping customers transform their IT environments ...

applications and be comfortable taking accountability for their ongoing operation rather than simply delivering projects. Experience should include: Enterprise application or SaaS service management. ITIL-based service-management practices. Major incident, problem and change management. Operational resilience and service improvement. Technology risk, controls and audit requirements. Supplier, vendor … multidisciplinary application or support teams. Managing senior business and technology stakeholders. Experience working within financial services or another regulated environment would be particularly useful. ITIL certification would be beneficial, although strong practical service-management experience is equally relevant. This would suit somebody who enjoys taking ownership ...

service solutions and oversee complex, multi-service opportunities. The role demands strong technical knowledge and effective stakeholder engagement up to CxO level, alongside an ITIL certification. Join us to shape the future of our service offerings and drive meaningful outcomes for our customers. #J-18808-Ljbffr ...

post-incident review actions. Knowledge of root cause analysis techniques and problem review governance. Your Profile Essential skills/knowledge/experience: SC cleared. ITIL certified or able to demonstrate strong ITIL process knowledge. Experience working in Incident and Problem Management within a busy operational environment. Strong understanding … ITIL Incident Management processes, procedures and governance. Ability to monitor and support achievement of process SLAs, KPIs and service quality targets. Excellent verbal, written and stakeholder communication skills. Strong customer management, service focus and proactive ownership. Good working knowledge of ITSM tools, Microsoft Office and Microsoft Teams. Confident decision ...

identify improvement opportunities and drive service enhancements. About You Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. ...

Experience working in the legal sector. Understanding of the software development lifecycle. Experience managing external IT service providers. Experience working within ITSM environments (e.g., ITIL). Qualifications/Technical Competencies IT‐related degree or equivalent experience/accreditation. Strong understanding of data protection legislation and best practice. ITIL ...

Release, or Release Manager role. Strong understanding of Release and Change Management processes. Experience working within a multi-supplier or outsourced environment. Knowledge of ITIL and IT Service Management (ITSM) best practices. Strong organisational, communication, and stakeholder management skills. Experience with ServiceNow or similar ITSM tools is desirable. Desirable … SIAM (Service Integration and Management) experience. ITIL certification. Experience within large enterprise environments. ...

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

incoming tickets, provide regular updates to clients and keep tickets moving through the workflow Incident management - own incidents through to resolution following the defined ITIL incident management process, including facilitating bridge calls and managing frequent client updates during P1 incidents SLA and CSAT management - make sure SLAs … service reviews, P1 bridge calls and incident management calls relating to ongoing open incidents Experience with Atlassian Jira Service Management Experience working within an ITIL driven environment, with an ITIL qualification preferable AI literacy - comfortable using AI tools to make process improvements and automate tasks where appropriate ...

looking for Leading an Application Support, Software Support or Technical Support team. Managing customer escalations, major incidents and service recovery. Working within an ITIL-aligned environment. Incident, Problem and Change Management expertise. Service management platforms such as Jira, ServiceNow or similar. Coaching, developing and motivating teams. Strong stakeholder management … communication skills. Social Care or Education software or technology environments. SaaS and cloud-hosted solutions. ITIL certification. Experience working in regulated environments. Monitoring and observability tools. We are a company where people are encouraged to learn, grow and make a meaningful contribution. You'll have access to flexible benefits ...