meet user needs. Advocate inclusive and accessible design approaches across diverse user groups. Build supportive relationships with clients and stakeholders, while effectively challenging ideas and managing difficult conversations. Provide linemanagement and mentoring for UX and interaction designers. Support recruitment, training, events, thought leadership, and business development activities. Promote user-centred design approaches internally and externally. Requirements To … working in multidisciplinary Agile teams delivering user-centred services. Strong knowledge of designing for accessibility and inclusive digital experiences. Proven track record of championing UX and service design methods. Linemanagement, mentoring, or coaching experience. Excellent communication and stakeholder management skills, including conflict resolution. Good understanding of complementary Agile roles across product and technology. Strong consultancy and More ❯
greater manchester, north west england, united kingdom
Hippo
design services that meet identified user needs Advocate inclusive approaches and styles within UX design Build supportive relationships with clients and stakeholders, yet challenge ideas and manage difficult conversations Linemanagement of interaction designers and advise other colleagues on how to get the best from UX design Support in recruitment, events, blog-writing and winning new business Promote … deliver people-centred services Experience of designing for diverse users, including those with accessibility or assisted digital needs Proven experience of championing UX and service design approaches Experience of linemanagement or mentoring/training other UX designers Advanced communication and stakeholder management skills, with the ability to manage conflict and convey difficult messages with tact and More ❯
relationships with clients and stakeholders, managing expectations and influencing direction. Champion inclusive and accessible design, including researching the needs of users requiring assisted digital solutions. Provide leadership through mentoring, linemanagement, and coaching other researchers. Contribute to thought leadership, recruitment, events, and business development activities. Requirements Strong expertise in user research methodologies, applied in complex environments. Proven ability … to lead research within multi-disciplinary Agile teams. Experience of championing user-centred design and service design approaches. Strong stakeholder management skills, with the ability to manage conflict and deliver difficult messages sensitively. Experience in linemanagement, mentoring, or training other researchers. Good understanding of accessibility needs, inclusive design, and how to apply these in practice. Strong More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Hays
components. Driving continuous improvement in team processes, tooling, and development workflows. Coaching and supporting engineers in their technical growth, fostering a culture of learning and continuous improvement. Providing thoughtful linemanagement for the engineering team - including goal setting, career development, performance feedback, and day-to-day support - tailored to individual strengths and aspirations. Champion a team culture rooted … following skills, then LETS TALK! Proven experience as a Technical Lead or Senior Engineer in designing and delivering complex, high-impact systems within a cross-functional environment. Experience in linemanagement or team leadership, with a track record of developing and supporting engineers. AWS (Lambda, Glue, ECS, S3, etc.) Python and PySpark (data pipelines, APIs, automation) TypeScript and … React (frontend development) Excellent communication and stakeholder management skills. Demonstrated expertise in technical design and architecture of distributed systems. Familiarity with fraud detection models, anomaly detection, and rule-based systems. Clear understanding of secure coding practices and data privacy principles. Exposure to CI/CD pipelines and infrastructure-as-code tools (e.g., Terraform, CloudFormation). In return, you will More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
components. Driving continuous improvement in team processes, tooling, and development workflows. Coaching and supporting engineers in their technical growth, fostering a culture of learning and continuous improvement. Providing thoughtful linemanagement for the engineering team - including goal setting, career development, performance feedback, and day-to-day support - tailored to individual strengths and aspirations. Champion a team culture rooted … following skills, then LETS TALK! Proven experience as a Technical Lead or Senior Engineer in designing and delivering complex, high-impact systems within a cross-functional environment. Experience in linemanagement or team leadership, with a track record of developing and supporting engineers. AWS?(Lambda, Glue, ECS, S3, etc.) Python and PySpark?(data pipelines, APIs, automation) TypeScript and … React?(frontend development) Excellent communication and stakeholder management skills. Demonstrated expertise in technical design and architecture of distributed systems. Familiarity with fraud detection models, anomaly detection, and rule-based systems. Clear understanding of secure coding practices and data privacy principles. Exposure to CI/CD pipelines and infrastructure-as-code tools (e.g., Terraform, CloudFormation). In return, you will More ❯
expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis, Data Analysis, Change Management and Strategy Where you are the Client Lead, you will be accountable for understanding the holistic view of all agreed client deliverables … and owning client relationships from a delivery perspective including but not limited to: Using problem-solving skills to develop creative solutions to meet the challenges our client is facing Management of key stakeholder relationships, project meetings/working groups, steering meetings and Quarterly Business Reviews (where appropriate) Pack preparation including content creation for key meetings (meeting minutes/outputs … produced in a timely manner in line with client agreements) Influencing and facilitating decisions; communicating at all levels to obtain 'buy-in' from both the business and technical organisations for delivery Identifying roadblocks before they occur and unblocking/turning them into opportunities Always questioning the 'why, what, when' and 'so what' – adding additional value to a client deliverable More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Circle Group
Service Desk Manager - ITIL - Liverpool Service Desk Manager with proficient experience in leading a team of IT service desk analysts, ITIL/another service management framework and improving the Service Desk function is required by a leading firm in central Liverpool. They are looking for a proven Service Desk Manager who has experience in pushing through change, by identifying … from home. Essential Skills Required: Experience in managing a Service desk/IT helpdesk team Working with external customers within service delivery/service desk Proven experience in change management in a Service Desk/Service Delivery, and a track record of improving the Service Desk function ITIL experience or another service management framework is a must A … good understanding of incident, problem, change, and release management processes. The ability to drive the best Service and have a passion for IT technology The ability to identify process improvement and areas that are inefficient or need upgrading Excellent communication, people and stakeholder management skills, somebody who can drive through change and improvements across a Service Desk Ideally More ❯
Wigan, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Police Digital Services
Join Police Digital Service as NMC Cyber Incident Management Lead. Permanent - FT. Salary starting at £70,000 per annum About Police Digital Service Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing. The National Management Centre (NMC) is part of Police Digital Service and provides visibility and control of … Responsible for the co-ordination and effective reporting of cyber security incidents within the NMC, along with any issues concerning quality and delivery of the service. You will have linemanagement responsibility for the team of Cyber Incident Leads. Accountable for the evolution and development of the Incident Management Service with regards to continuously improving People, Processes … with agreed timeframes. Responsible for ensuring on-call rotations are in place and be available to support if required. Responsible for the quality and standard of all NMC Incident Management outputs. You will be expected to deputise at the NMC Senior Leadership Team level for the Cyber Detect and Response Manager as required. This involves direct accountability to the More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Wythenshawe Community Housing Group
act as the product expert for Azure/M365 and on-premise systems, and lead on cyber security controls. Youll also play a key role in disaster recovery, risk management, and ensuring compliance with IT best practice. And its an exciting time to join us as youll be central in our next steps into moving our infrastructure to cloud. … ICT cyber security processes, including incident response Mentor and supervise the ICT Infrastructure Engineer and wider technology team Lead on data backup, replication, and disaster recovery testing Provide final line (4th line) technical support for escalated issues Scope, plan, and deliver ICT infrastructure projects Evaluate new technologies and recommend strategic solutions Ensure compliance with ICT policies, accreditations, and … risk management processes What Were Looking For Strong knowledge of ICT infrastructure (networking, virtualisation, messaging, storage, cloud, and security) Hands-on experience with Microsoft Azure/M365, including design, deployment, and maintenance Experience in high availability, multi-site environments Strong project planning and delivery skills Knowledge of disaster recovery, WAN/LAN design, and directory integrations LinemanagementMore ❯
on progress and providing feedback to team members and leadership Production of appropriate technical documentation Design of technical solutions, integrating COTS hardware and software Planning and Estimating development activities Management of technical risk Working with customers to support delivered systems and resolve issues Technical Management of tasks. LineManagement & Mentoring of team members Development/Refinement More ❯
preston, lancashire, north west england, united kingdom
Quest Global
on progress and providing feedback to team members and leadership Production of appropriate technical documentation Design of technical solutions, integrating COTS hardware and software Planning and Estimating development activities Management of technical risk Working with customers to support delivered systems and resolve issues Technical Management of tasks. LineManagement & Mentoring of team members Development/Refinement More ❯
North Cumbria Integrated Care NHS Foundation Trust
Job summary Workforce Systems Lead , Band 6 The postholder is the lead specialist and systems expert, responsible for the operational management of the Electronic Staff Record (ESR) system and associated interfaces. You will provide leadership, training and development of the team responsible for the maintenance and development of the system. A requirement of the role is to ensure regular … least 50% of the working week. Main duties of the job In support of the above, the postholder will also support the day to day prioritising, co-ordination and linemanagement of the ESR Team, ensuring the most efficient use of resources and building resilience to enable the team to deliver a proactive service that can adapt to … graduate diploma level or equivalent relevant experience, ideally in a numerate subject. Evidence of continuous professional development. Desirable Qualification or training in recognised statistical techniques. Prince 2/project. management Membership of appropriate professional body. Experience Essential Experience of planning and organisation of activities and programmes that support change and drive improvement Ability to make decisions and influence others More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: Please describe an example of where you have used your experience of either portfolio management or project management within a change or digital environment. Personal Statement: Experience of building long term strategic relationship with stakeholders to facilitate and deliver business outcomes. Experience of … and reporting progress of digital delivery to senior levels, including identifying, managing and unblocking risks and issues. You should have or be working towards a recognised Portfolio or Project Management qualification (or equivalent - which you must state on your application) such as: - Management of Portfolios (MoP) - Foundation Level - Prince2 Agile - Foundation Level - Managing Successful Programmes (MSP) - Foundation Level … as well as application guidance are detailed in the Civil Service Job description - Click 'Apply' to be redirected here. You and your role As part of the Digital Portfolio Management function, you will ensure the successful delivery of a portfolio of projects and programmes. This involves planning, prioritising, and tracking progress, managing dependencies and risks, and maintaining a clear More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: Please describe an example of where you have used your experience of either portfolio management or project management within a change or digital environment. Personal Statement: Experience of building long term strategic relationship with stakeholders to facilitate and deliver business outcomes. Experience of … and reporting progress of digital delivery to senior levels, including identifying, managing and unblocking risks and issues. You should have or be working towards a recognised Portfolio or Project Management qualification (or equivalent - which you must state on your application) such as: - Management of Portfolios (MoP) - Foundation Level - Prince2 Agile - Foundation Level - Managing Successful Programmes (MSP) - Foundation Level … as well as application guidance are detailed in the Civil Service Job description - Click 'Apply' to be redirected here. You and your role As part of the Digital Portfolio Management function, you will ensure the successful delivery of a portfolio of projects and programmes. This involves planning, prioritising, and tracking progress, managing dependencies and risks, and maintaining a clear More ❯
Make Amazing Happen at CDW. Job Summary As the Head of Information Security for the UK and International business you will report into the global CISO and also dotted line into the Director of Technology for UK&I and will be accountable for all aspects of Information Security in the UK&I business. You will work as part of … support them in understanding how CDW protects our customers' information, including hosting calls and responding to RFP questions. Work with the Legal, Risk, Ethics and Compliance team to support management of broader business security risks, achievement and maintenance of government standards including ISO 27001 and Cyber Essentials + and respond to issues Ensure strong security measures are embedded in … industry best practices and global information security standards. Develop and implement meaningful metrics to evaluate progress and effectiveness of cybersecurity initiatives and capabilities. Regularly report on progress to senior management and stakeholders. Provide linemanagement to the local Information Security team including recruiting outstanding diverse talent, managing performance, developing potential, supporting individuals and creating a cohesive unit More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
D2
D2 are an independent and growing, professional services business. Since formation in 2011, we have developed a comprehensive suite of programme management capabilities. We combine our industry expertise with innovative thinking and digital products to develop close relationships with our clients our clients and deliver our commitments. We are actively engaged on some of the largest infrastructure projects across … the UK and Canada, performing to our mission statement: “Working together to develop intelligent programme management solutions, helping to deliver a more sustainable world”. Overview of Role: We have an exciting opportunity for a Programme Performance Associate with a Reporting bias to join our expanding, Manchester based, Programme Performance team, who are supporting several high-profile Infrastructure Projects … implementation & continuous improvement in data and performance reporting (and interfacing project controls) processes to create efficiencies and benefits to our clients. Developing fit for purpose data performance and reporting management plans for our clients based on project requirements, data maturity and best practice. Promoting the benefits and requirements of Data Performance and Reporting within delivery teams. Implementation of integrated More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
D2
D2 are an independent and growing, professional services business. Since formation in 2011, we have developed a comprehensive suite of programme management capabilities. We combine our industry expertise with innovative thinking and digital products to develop close relationships with our clients our clients and deliver our commitments. We are actively engaged on some of the largest infrastructure projects across … the UK and Canada, performing to our mission statement: “Working together to develop intelligent programme management solutions, helping to deliver a more sustainable world”. Overview of Role: We have an exciting opportunity for a Programme Performance Associate with a Reporting bias to join our expanding, Manchester based, Programme Performance team, who are supporting several high-profile Infrastructure Projects … implementation & continuous improvement in data and performance reporting (and interfacing project controls) processes to create efficiencies and benefits to our clients. Developing fit for purpose data performance and reporting management plans for our clients based on project requirements, data maturity and best practice. Promoting the benefits and requirements of Data Performance and Reporting within delivery teams. Implementation of integrated More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
D2
D2 are an independent and growing, professional services business. Since formation in 2011, we have developed a comprehensive suite of programme management capabilities. We combine our industry expertise with innovative thinking and digital products to develop close relationships with our clients our clients and deliver our commitments. We are actively engaged on some of the largest infrastructure projects across … the UK and Canada, performing to our mission statement: “Working together to develop intelligent programme management solutions, helping to deliver a more sustainable world”. Overview of Role: We have an exciting opportunity for a Programme Performance Associate with a Reporting bias to join our expanding, Manchester based, Programme Performance team, who are supporting several high-profile Infrastructure Projects … implementation & continuous improvement in data and performance reporting (and interfacing project controls) processes to create efficiencies and benefits to our clients. Developing fit for purpose data performance and reporting management plans for our clients based on project requirements, data maturity and best practice. Promoting the benefits and requirements of Data Performance and Reporting within delivery teams. Implementation of integrated More ❯
Warwick, north west england, united kingdom Hybrid / WFH Options
National Grid
essential skills required, as you begin your career at National Grid. We're committed to the personal development of our colleagues so as well as the support from your line manager as you navigate your new role, you'll also have access to 121 coaching and a mentor, from a previous cohort to help you transition from campus to More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
KP Law
data and our internal customers across our Operations, Risk & Compliance, Finance & Legal practice areas. Key Duties & Responsibilities The role will include, but is not limited to: Day to day linemanagement of our Data Engineering, Data Ops and BI team members Manage the data team Jira workload planning & allocation including capacity planning, sprint planning, managing data stand up … with cross-functional teams to align data solutions with business goals Liaise with the Platform Development team to ensure effective reporting capabilities are maintained throughout development of our case management platform Skills and Experience Proven experience leading a customer focused service delivery team Excellent knowledge of Service Management Tools (Jira) A track record of delivering service improvements 2+ … years in a leadership/people management role Confident communicator who can influence at all levels and represent the Data Team effectively across the organisation Agile experience including sprint planning and delivery Desirable: Experience of working in the Legal industry Equal Opportunities Our approach to our people is underpinned by our commitment to equity, diversity, inclusion and well-being. More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
KP Law
data and our internal customers across our Operations, Risk & Compliance, Finance & Legal practice areas. Key Duties & Responsibilities The role will include, but is not limited to: Day to day linemanagement of our Data Engineering, Data Ops and BI team members Manage the data team Jira workload planning & allocation including capacity planning, sprint planning, managing data stand up … with cross-functional teams to align data solutions with business goals Liaise with the Platform Development team to ensure effective reporting capabilities are maintained throughout development of our case management platform Skills and Experience Proven experience leading a customer focused service delivery team Excellent knowledge of Service Management Tools (Jira) A track record of delivering service improvements 2+ … years in a leadership/people management role Confident communicator who can influence at all levels and represent the Data Team effectively across the organisation Agile experience including sprint planning and delivery Desirable: Experience of working in the Legal industry Equal Opportunities Our approach to our people is underpinned by our commitment to equity, diversity, inclusion and well-being. More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
KP Law
data and our internal customers across our Operations, Risk & Compliance, Finance & Legal practice areas. Key Duties & Responsibilities The role will include, but is not limited to: Day to day linemanagement of our Data Engineering, Data Ops and BI team members Manage the data team Jira workload planning & allocation including capacity planning, sprint planning, managing data stand up … with cross-functional teams to align data solutions with business goals Liaise with the Platform Development team to ensure effective reporting capabilities are maintained throughout development of our case management platform Skills and Experience Proven experience leading a customer focused service delivery team Excellent knowledge of Service Management Tools (Jira) A track record of delivering service improvements 2+ … years in a leadership/people management role Confident communicator who can influence at all levels and represent the Data Team effectively across the organisation Agile experience including sprint planning and delivery Desirable: Experience of working in the Legal industry Equal Opportunities Our approach to our people is underpinned by our commitment to equity, diversity, inclusion and well-being. More ❯
Job Overview To manage Switchboard/Helpdesk staffing and issues. Linemanagement of department staff. Update site telephony systems including Netcall and operator's directory. Telephone extension and telephone switch, moves and changes. Site bleep control and issue. Main Duties Switchboard/Helpdesk staff line management. Ensure all new starters have received suitable training. Training and records … are up to date for all staff members and identify and arrange refresher training for existing staff in line with company and site policies. Carry out staff appraisals in line with company policies. Ensure day to day staffing needs are met within the department and necessary cover is provided when authorising and monitoring of annual leave requests. Collation … information supplied by the client. Update automated telephone system directory. All department forms are updated following site QMS protocols. All department procedures are reviewed and updated as necessary. Assist line manager in actioning requests for changes to the Sateon door control system. Action request for CCTV evidence as per site policy. Log staff sickness, carry out back to work More ❯
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
Morson Talent
the HR MIS team to deliver a responsive, data-driven service that supports the University's people strategy. You'll ensure HR systems are effective, data is reliable, and management information is accurate to inform key business decisions. This role will see you: Lead and develop the MIS team to deliver efficient and digital-first HR system solutions. Oversee … reporting requirements including HESA staff returns, Gender Pay Gap reports, and UCEA surveys . Collaborate with colleagues across HR, Finance, Planning, and IT to embed evidence-based decision-making. Linemanagement of 3 team members. About You We're looking for someone who thrives at the intersection of HR, data, and technology. You'll bring: Strong experience managing … to improve systems and reporting processes. Excellent analytical and technical skills, including Power BI and Excel . A track record of translating complex data into clear insights. Great stakeholder management and team leadership skills. A proactive approach with a strong understanding of GDPR and data governance. A degree or equivalent professional experience in a systems-led role is essential. More ❯
liverpool, north west england, united kingdom Hybrid / WFH Options
Wushu Studios
maintaining a high level of self-sufficiency to guarantee developer uptime and project delivery. Responsibilities: Full ownership of Wushu's IT operations, including infrastructure, network architecture, hardware, and security. Linemanagement of IT Technicians, including recruitment, training, goal setting, performance reviews, and career development. Develop and implement IT strategy, ensuring alignment with Wushu's business goals and Keywords … standards. Design and maintain asset tracking systems for hardware lifecycle management, allocation, and procurement. Own and enforce IT ticket triage, prioritisation, SLAs, and ensure timely resolution of support issues. Act as the primary escalation point for Tier 2/3 technical issues, mentoring the IT team to upskill their capabilities. Manage studio network infrastructure, including VLAN configurations, VPNs, site … to-site routing, and client-specific network requirements. Ensure robust endpoint management (Windows patching, AD/LDAP administration, automation via PowerShell or equivalent). Maintain high security standards, including implementing policies and processes for endpoint protection, network security, and compliance. Collaborate with Keywords IT on infrastructure transitions, process alignment, and ServiceNow integration. Manage local vendor relationships for day-to More ❯