1 to 1 of 1 Permanent Performance Analyst Jobs in the North West

week Salary £33,425 - £39,852 Hybrid at least 2 days in the office per week We are recruiting for a Contact Centre Business Performance Analyst, this is a new role within a team that support the business as a whole offering insight, analysis and Management Information We … are looking for someone who is pragmatic, organised and analytical to provide insight into performance to various key stakeholders within the business such as the senior management team and directors. Ideally you will have interpreted data in a call centre environment and have the ability to understand data and … understanding of the business, departments, and metrics driving performance. Implement and maintain reports and dashboards using reporting software. Prepare monthly and quarterly revenue and performance forecasts. Create presentations for company leadership. Provide support in ad-hoc analysis for senior management decisions. Identifying underperforming areas and being part of the more »