1 to 25 of 29 Permanent Performance Management Jobs in the North West

business consulting and capability building. Required Skills Strong SAP SuccessFactors consulting background Experience across Employee Central (EC) and SuccessFactors modules such as: EC Time Management/Time Off Performance Management (PMGM) Learning Management (LMS) Compensation Certification in at least 2 SuccessFactors modules such … Time Management, ONB, RCM, LMS, PMGM or Compensation. Strong hands-on SAP SuccessFactors configuration End-to-end understanding of SuccessFactors Solution Architecture At least 1 full lifecycle SuccessFactors implementation Strong experience with requirements gathering, solution design, configuration, testing, migration and go-live Excellent communication and stakeholder management skills ...

directly. About the job you’re considering The SIAM Service Request Lead is accountable for leading and governing the end-to-end Service Request Management process across a complex multi-supplier environment. The role is responsible for ensuring that service requests are managed effectively, fulfilled within agreed service levels … drives process adherence, and ensures consistent delivery of high-quality services across the service ecosystem. The role is responsible for monitoring and reporting on performance, managing supplier accountability, identifying risks and opportunities, and implementing improvements to enhance efficiency and effectiveness. Through strong governance, stakeholder engagement, supplier performance management ...

Manchester £40-42,000 + Benefits SIAM Capacity Analyst - you will be accountable for the monitoring, governance, analysis, and optimisation of service capacity and performance across a multi-supplier environment. Experience Experience in Capacity Management, Service Management, or Service Performance within complex IT environments. Strong understanding … SIAM principles and managing services across multiple suppliers. Ability to analyse capacity, utilisation, performance, and demand data to identify trends, risks, constraints, and optimisation opportunities. Experience producing capacity forecasts, service performance reporting, and presenting insights to technical and business stakeholders. Strong understanding of ITSM practices, particularly Capacity, Incident ...

Software Development Manager to join our engineering department and lead the team responsible for our customer-facing products. In this role, you’ll drive performance, support personal development, and foster a culture of innovation within a dynamic, fast-paced environment. Key Responsibilities Performance Management Set clear, measurable … sustainable long-term engineering performance. Provide regular, constructive feedback and coaching to help developers overcome challenges and achieve their objectives. Implement and improve transparent performance management processes to encourage accountability across teams. People Management Lead and line manage a section of the engineering department, focusing on both ...

responsible for driving new business revenue, coaching BDMs to success, and building a winning sales culture. If you're someone who thrives on performance, enjoys developing people, and knows how to turn pipeline into results, this role offers the chance to make a real impact. You'll be joining … exceptional careers. Key Responsibilities Lead, motivate and develop a high performing team of Business Development Managers focused on winning new SME clients Drive team performance against new business revenue targets Coach and support BDMs through the full sales cycle: prospecting, discovery, pitching and closing Run regular sales training, call ...

including cloudplatforms, networks, storage, operating systems, and database services. The role has direct accountability for the Database Administration (DBA) team and ensures high availability, performance, security, and effective lifecycle management of all infrastructure assets. Responsibilities will include: Infrastructure Strategy & Architecture Define and own the IT infrastructure strategy, aligned … andonpremiseenvironments. Ensure infrastructure designs are secure, resilient, scalable, andcosteffective. Evaluate emerging technologies and vendor solutions to support innovation and operational efficiency. Infrastructure Operations & Service Management Oversee thedaytodayoperation of infrastructure services, ensuring high availability, performance, and reliability. Ensure effective monitoring, incident management, problem management, and capacity planning. ...

Responsibilities: Lead, mentor, and develop a team of sales professionals to achieve and revenue and growth objectives. Establish and manage to clear goals, performance metrics, to foster a high-performance culture. Provide strategic guidance in deal structuring, customer engagement, and contract negotiations. Promote a collaborative and results-oriented … with senior government stakeholders, procurement officials, and key decision-makers. Leverage partnerships with technology vendors and industry associations to strengthen market positioning. Financial & Business Performance Management: Assume responsibility for meeting revenue, margin, and pipeline targets. Deliver precise sales forecasts, pipeline analyses, and financial performance reports. Ensure effective ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Senior Service Delivery Manager (HADECs … based at any National Highways office location across the UK, with some travel to attend team meetings. Responsible for the operational performance of one or more roadside technology types. For this role it will primarily be Speed Enforcements (HADECs). Analysing the performance, controlling the risks ...

role manages a team of ~8-10 people (including 1 IC contractor) and is responsible for setting clear direction, fostering a collaborative and high-performance culture, encouraging professional development and growth, and promoting a positive and inclusive work environment. Key Job Responsibilities and Duties : Your day to day will … focus on leading your team to drive and deliver cross department initiatives that span infrastructure tooling and platform development to supporting onboarding and change management initiatives. Manage the Technical Program Management Team. Set clear direction for the team, translating department and portfolio priorities into practical programs, objectives, roles ...

approximately 67 engineers, working primarily with React Native. This is a hands-on leadership role, with approximately 70% of the focus on people management, team leadership and delivery, and 30% remaining technically hands-on. You will be responsible for building and developing a high-performing engineering team, supporting technical … effective engineering teams, supporting recruitment, onboarding and team structure. Provide coaching, mentoring, regular feedback and career development support to engineers. Take ownership of team performance, engagement and ways of working. Work closely with engineering, product and delivery stakeholders to plan and prioritise technical delivery. Provide technical leadership across React ...

software engineering team of approximately 67 Java & React engineers. This is a hands-on leadership role, with approximately 70% of the focus on people management, team leadership and delivery, and 30% remaining technically hands-on. You will be responsible for building and developing a high-performing engineering team, supporting … effective engineering teams, supporting recruitment, onboarding and team structure. Provide coaching, mentoring, regular feedback and career development support to engineers. Take ownership of team performance, engagement and ways of working. Work closely with engineering, product and delivery stakeholders to plan and prioritise technical delivery. Provide technical leadership across Java ...

business by leading and developing this growth CoE (consisting of modern data platform and lakehouse, data engineering and integration, data governance, quality and lifecycle management, analytics and business intelligence, and applied AI and agentic solutions that provide the foundations for businesses to make trusted, data-driven decisions) Proactively drive … considering resource requirements and constraints. Develop market insights and competitive intelligence in collaboration with the Solution Sales leadership team, Office of the CTO, Partner Management, Marketing and Sales teams that aid in the development and success of the Data & AI team. Own the senior relationship with Microsoft and other ...

exceptional customer outcomes while improving efficiency, scalability, and business performance. You will have accountability for the operational capabilities that support CX teams, including Workforce Management, Quality Assurance, Knowledge Management, Training, and CX Project Management. You will build and evolve the operating model, processes, and insights required to enable … aligned to business priorities and customer needs. Develop and execute operational strategies, frameworks, and processes that enable CX teams to scale effectively. Own operational performance management, establishing meaningful metrics, reporting, and insights to drive accountability and decision making. Partner with CX Analytics to build dashboards and reporting that ...

assessment and assurance of third-party AI capabilities, products and services. - Monitor regulation and best practice to maintain proportionate AI governance. Leadership & People Management - Establish and grow LPPAs AI function, recruiting and developing the specialist capability required to deliver our ambitions, creating a high-performing, inclusive and collaborative culture. … clear objectives, priorities and performance expectations, ensuring alignment with LPPAs strategic goals. - Coach and support team members, developing AI, technical, professional and leadership capabilities. - Lead workforce and capability planning for the AI function, identifying future skills and development needs. - Foster a culture of collaboration, resilience, innovation and service excellence. ...

Process Design: Ensure Finance processes are designed holistically across Record-to-Report, Procure-to-Pay, Order-to-Cash, Project Accounting, Treasury, Payroll, Tax, Statutory, Management, and Enterprise Performance Management Reporting, eliminating unnecessary manual intervention and process duplication Data Architecture & Master Data: Define and govern Finance data architecture … Implementation Assurance: Provide architectural leadership throughout programme delivery, ensuring solution designs are effectively translated into implementation, testing, deployment, and operational support Vendor & Systems Integrator Management: Provide technical oversight of implementation partners and software vendors, challenging solution proposals where appropriate and ensuring delivery aligns with the Group's architectural standards ...

technical product owner for the UPM system and its associated portals - Ensure UPM is configured to best practice and documentation is maintained - Oversee release management, testing and safe deployment of changes - Lead the Pensions Systems team in delivering a high-quality support service - Monitor SLAs, XLAs, and drive continuous … service improvement - Manage incident, request, problem, and change management aligned with ITIL 4 - Drive workflow automation to reduce manual processes and improve efficiency - Own development and enhancement of Member and Employer Portals - Manage relationships with Civica and relevant technology suppliers - Collaborate with external organisations to share best practice - Incident ...

technical product owner for the UPM system and its associated portals. Ensure UPM is configured to best-practice and documentation is maintained. Oversee release management, testing and safe deployment of changes. Lead the Pensions Systems team in delivering a high-quality support service. Monitor SLAs, XLAs, and drive continuous … service improvement. Manage incident, request, problem, and change management aligned with ITIL 4. Drive workflow automation to reduce manual processes and improve efficiency. Own development and enhancement of Member and Employer Portals. Manage relationships with Civica and relevant technology suppliers. Collaborate with external organisations to share best practice. Incident ...

long term retention. The Customer Success Team Manager will be responsible for leading, coaching and developing a team of Customer Success Managers, maintaining high performance and supporting the Head of Customer Success with the continued evolution of the UK function. Responsibilities As a Customer Success Team Manager, you will … Lead, coach and develop a team of Customer Success Managers, setting clear expectations and fostering a high-performing, accountable culture through regular performance, development and coaching conversations. Own team performance against customer success metrics, including retention, engagement, product utilisation, customer outcomes and sustainable revenue retention. Drive a consistent ...

aligned with the needs of a carrier grade telecom environment. Oversee the development and maintenance of automated test frameworks and environments supporting functional, performance, and resilience testing of voice platforms. Set clear engineering standards and practices covering software quality, test automation, CI/CD, monitoring, and operational readiness. Work … delivery plans. Experience working with distributed or microservice‐based systems in a production environment. Experience using tools such as Jira and Confluence for delivery management and documentation. Strong understanding of software quality practices, including testing strategies, CI/CD pipelines, and operational readiness. Experience working closely with infrastructure, automation ...

Verda Cash and equity compensation along with various fringe benefits. Profitable operations with rapid, sustained growth. 40+ nationalities, with 6 different ones on the management team. A real chance to make an impact and work alongside world class engineers, researchers, and partners across the global AI ecosystem. Practicalities Work … operating procedures, runbooks, safety practices and escalation paths. Maintain accurate records covering assets, inventory, incidents, maintenance activities and completed work. Recruit, onboard, coach and performance-manage technicians as the operation grows. Monitor the provider’s communication regarding power, cooling, security and facility-related events, and assess the potential impact ...

Business Applications Manager Global Law Firm We are working with our client a prestigious Law Firm as they add to their Global Business Applications Management team. They are acknowledged as one of the leaders in their field and last year boasted an annual revenue of $8 billion. This role … remit will include 365/Teams and AI such as Chat GPT and CoPilot. You will be part of a wider Global Senior Applications Management team responsible for controlling the deployment and maintenance of applications vital to the business. This is a strategic role with 4 direct reports ...

across the Group. The role will build key partnerships across IT delivery, IT operations, IT security, and business teams. The role will hold line management responsibility for a team of two Platform Engineers, an Infrastructure Engineer and an Infrastructure Architect. The post holder will also act as a further … cases for investment in platform solutions. Stay abreast of technology developments and present opportunities to the wider Princes IT Teams and Business. Product Delivery Management – define product and solution roadmaps, coordinate Business and IT resources, determine suitable product lifecycles, perform competitive analysis and product selection processes, making decisions about ...

employees are the key to building customer trust and loyalty over the years. This trust and loyalty, combined with our market leading growth and performance, enables us to invest in our technology and services capabilities. Softcat are in the early stages of our Agile journey and we're still … technical direction through architectural decisions, patterns, and pragmatic trade-offs Mentor engineers through pairing, code reviews, and design discussions—focused on engineering excellence, not performance management Please see the job description for further responsibilities We'd love you to have 7+ years of hands-on software development experience ...

environment. With experienced sellers, strong leadership support, and clear growth plans already in place, the successful candidate will bring structure, motivation, and data-driven performance management to elevate team results. This role offers a clear succession pathway into senior leadership, with direct mentoring from an experienced Sales Director … achieve and exceed revenue targets. Drive pipeline strategy, deal reviews, and forecast accuracy using a structured, data-led approach. Implement consistent sales cadence, performance metrics, and accountability across the team. Support AEs in high-value client meetings and strategic opportunities. Motivate and inspire the team, creating a high-performance ...

role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role involves setting clear expectations … monitoring progress, providing constructive feedback, and fostering a positive and collaborative working environment. With excellent people skills and a performance-driven mindset, the Team Manager will drive continuous improvement, maintain high levels of team morale, and ensure business objectives are consistently met. The ideal candidate will have strong organisational ...