25 of 25 Permanent Performance Management Jobs in the North West

impact the business. ❏ Analyzes trends and critical People metrics to address, partnering with stakeholders, the demand to develop solutions, programs and policies which cover business needs. ❏ Works closely with management to improve work relations, increase productivity and retention. ❏ Facilitates the process of L&D needs collection for business units and management individual coaching needs. Change Agent ❏ Trusted advisor … in time of change and communicates internally with Managers to ensure a smooth transition ❏ Works closely with TA to identify key change management destructors in order to address the risks and work out on the action plans. Employee Champion ❏ Consults with line management, providing People management guidance when appropriate (HR data, decision making based on existing policies … planning, proper mapping of people to roles etc), APRs etc ❏ Onboards new Managers, both promoted/rotated internally and hired externally in all people related processes and procedures. ❏ Supports performance management process to make it smooth and effective ( analysis of results, calibration with impact on business etc). ❏ Interprets human resources policies to the business. ❏ Consults on Diversity More ❯

the energy transition. Drawing on more than 55 years' experience in highly regulated sectors subject to strict security and safety requirements, we provide our customers with engineering and project management services, as well as digital services and solutions to optimize the performance of complex infrastructure projects throughout their life cycle. The Group is currently ranked second in the … Job Description I Role To lead a team of discipline engineers in the delivery of a technical solution that satisfies the legal and functional requirements along with the associated performance conditions to the agreed time, cost and quality. II Responsibilities Solution development and delivery: 1. Develop and implement strategies for delivery of the discipline-related components of design, including … throughout procurement, construction and commissioning project phases. 8. Develop and deliver work in line with the Project Delivery Fundamentals1 . Safe and Legal: 9. Support development of the hazard management strategies, safety case and associated implementation systems and provide pragmatic design substantiation. 10. Ensure solutions meet all discipline-related legal requirements including CDM, safety (including application of the EDSPs More ❯

fostering an inclusive environment where everyone can thrive. The Opportunity This is a brand new position reporting into our Director of Operations Shared Services. The Head of Operations MI, Performance and Budget Assurance is responsible for leading the development, implementation, and continuous improvement of Management Information (MI) systems, performance reporting across all operational functions and tracking, reporting … and monitoring the end-to-end Operational Service Level Agreement (SLA) framework. Key Accountabilities or Responsibilities: Strategic Leadership & Vision Define and execute the strategic roadmap for Operations MI and performance reporting, aligning with overall business objectives. Champion the adoption of advanced analytics and data visualisation tools to provide actionable insights. Collaborate with senior leadership to identify key performance indicators (KPIs) and metrics that accurately reflect operational health and progress MI System Development & Management Oversee the design, development, and maintenance of comprehensive MI dashboards, reports, and data models. Generate impactful operational performance MI and insights to drive continuous improvement initiatives. Identify cross-cutting trends in performance data, providing a holistic view of operational health. Ensure More ❯

sustainable design solutions for leading public and private sector clients. The role provides a variety of interesting projects, opportunities for career progression and will combine technical delivery and deliverables management with hands-on design work. We are seeking to locate a career minded Principal Engineer who has gained proven work experience in leading the design and management of … would manage the delivery of projects to meet budget, timeframe and quality targets, meeting or exceeding client expectations, work on bidding, support the growth of our team through line management and mentoring, and be an active member of our Community of Practice which aims to improve standardisation and quality. Role accountabilities: Reporting to the Technical Director/Associate Technical … Director, you will be responsible for leading project teams and supporting the wider growth strategy of the Enabling Infrastructure team with line management responsibilities. You will lead by example through the successful delivery of infrastructure, highways and drainage projects. Project duties will include the preparation of design solutions at various stages of a project; production management of drawings More ❯

training to colleagues and partners. • Contribute to the data protection impact assessment process to ensure a consistent and compliant approach to high-risk data processing. • Produce regular reports for performance management and business planning as requested. • Positively partner with colleagues to address information risk in a proportionate, pragmatic manner. • Work towards accreditation in Industry recognised qualifications in data … continuous monitoring of existing suppliers. • Act as lead Duty Incident Manager on a shared Rota basis to manage information security and personal data breaches in accordance with defined incident management processes, ensuring impacts and risks are appropriately identified, assessed, and mitigated. Knowledge • Knowledge and experience of data protection, risk management and cyber security within a public authority • Working … knowledge of ISO 27001, NHS Data Security and Data Protection Toolkit, and/or Cyber Essentials + • Sound knowledge of people management skills and processes. • Worked in an organisation that is subject to ISO27001 certification • Practical knowledge of pen-testing would be preferred • A broad understanding of IT tech including security technologies (firewalls, anti-virus, security incident and more More ❯

an Investors In People Platinum award winning organisation. About the role: Team Leadership & People Development Lead, inspire, and manage team, creating an inclusive and supportive culture that promotes high performance, professional growth, and accountability. Actively mentor team members, providing regular coaching, development plans, and career progression guidance to enhance individual and team capabilities. Set clear, measurable objectives through ongoing … performance evaluations and regular one-to-one meetings, offering constructive and developmental feedback. Identify skills gaps and training needs within the team, coordinating relevant learning opportunities and certifications to build a future-ready IT support function. Foster a culture of collaboration, knowledge sharing, and continuous improvement, encouraging innovation and empowering team members to take ownership of their work. Operational … Service Delivery Management Oversee day-to-day operations of the IT helpdesk and infrastructure support, ensuring prompt and effective resolution of technical issues in line with SLAs. Embed best practices and service standards through the implementation and refinement of clear policies and procedures across helpdesk and infrastructure teams. Monitor service performance using KPIs and customer feedback, using insight More ❯

account leads to integrate Snowflake capabilities seamlessly across projects. Thought Leadership: Represent AND Digital's Snowflake practice at industry events, client pitches, and partner forums, reinforcing our market reputation. Performance Management: Establish KPIs and performance metrics to measure ROI and impact, ensuring accountability and continuous improvement. Risk Management: Identify and address potential risks associated with Snowflake … within a consulting environment. Strategic Vision: Demonstrated success in formulating and executing strategies that align technology solutions with business outcomes. Client-Centric Approach: Strong track record in client relationship management, business development, and delivering measurable results. Stakeholder Management: Skilled at influencing executive stakeholders, both internally and externally. Communication & Negotiation: Outstanding presentation abilities for client-facing and internal leadership … interactions. Programme Management: Experience overseeing complex technology initiatives in a fast-paced consultancy or similar environments. SnowPro Core Certification Technical Understanding: Familiarity with Snowflake's value proposition and broader data engineering practices. Educational Background: Masters or equivalent senior management experience, ideally with leadership of data or technology-focused teams. Why join AND Digital? We have three values: wonder More ❯

of work on the front line-reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence-delivering better … at our Preston site by following this link . Responsibilities: Manages employees and/or contract workers in an operational area. Is directly responsible for the hiring, onboarding, training, performance and engagement of the staff. Assigns daily work, monitors progress, engages to resolve obstacles to ensure KPIS are met. Collaborates with peers across shifts and functions to support optimized … performance across the site/business. Intentionally engages to drive a culture of belonging, development, safety, continuous improvement and high performance. Models Zebra's culture and values for the teams they lead. Compiles and analyzes operational data. Prepares reports for leadership that include proposals to address performance gaps in the team. Evaluates performance of subordinates, provides coaching More ❯

with a strong technical foundation and proven experience in: Cloud Platforms: Microsoft Azure and/or Google Cloud Platform (GCP) Security & Compliance Cloud and a pplication security: Cloud posture management tools (e.g. Azure Dender, GCP SCCE), WAFs (e.g. Azure WAF, Cloud Armor AWS WAF), and protection against OWASP Top 10 and emerging threats. Network & infrastructure security: Network security principles … Automation Python (preferred), PowerShell , Configuration as Code principles and API integration (e.g., Microsoft Graph API) Strategic planning , innovation leadership and delivery in infrastructure and cloud security Budget and resource management Coaching, mentoring, and performance management ABOUT WORKING WITH US We're proud to be building a workplace where everyone feels they belong. We celebrate diversity in all … YOU'LL GET in addition to a competitive salary, we also offer a great range of benefits, including: Up to 15% employer pension contribution Annual bonus (based on Group performance) Share schemes, including free shares Flexible benefits to suit your lifestyle Wellbeing support and generous parental leave If this sounds like the kind of team you'd like to More ❯

define the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performance management applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions … to deliver a story Demonstrated business domain and/or industry knowledge Ability to work well with a cross-functional, geographically dispersed team and clients Effective cross-functional project management, communication and stakeholder management skills Excellent presentation and communication skills, with a focus on translating business requirements into information models Demonstrated effective written and verbal communication skills. Demonstrated … Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view More ❯

our customers, our teams, ourselves and interactive investor. Role Purpose The Application Engineering Manager role is primarily responsible for managing a team of developers, with a focus on people management, skills and talent development, career progression, resourcing management, and software development practices. As this role manages technical people, processes, and policies to support technical outputs, they need to … strong interpersonal and communication skills. Some hands on coding may form a part of the role. Overall, the role of a Application Engineering Manager requires a combination of leadership, management, and technical skills, as well as the ability to build relationships, motivate and inspire your team, and drive successful outcomes. It is a challenging and rewarding role that can … a significant impact on the success of the team and the organisation. Responsibilities Lead, mentor, coach, recruit and manage a team of software engineers, ensuring high levels of motivation, performance, and productivity. Drive technical innovation and continuous improvement within the team. Work with product managers, designers, and other stakeholders to ensure seamless workflow and efficient task management within More ❯

driven Senior Business Development Represenative (SBDR) to play a critical role in driving the business's lead generation strategy. This role combines traditional Business Development Representative (BDR) responsibilities with management and strategic oversight of outbound marketing and lead generation functions. The ideal candidate will have a strong track record of generating high-quality leads, managing outbound marketing initiatives, and … sales targets. If you are a motivated self-starter with experience in business development, market research, and data validation, we want to hear from you! Key Responsibilities: Team Leadership & Management: Oversee and support the lead generation team, ensuring best practices in outbound sales, pipeline management, and data accuracy. Training & Development Provide ongoing training, mentorship, and knowledge sharing to … the lead generation team. Develop and implement structured development plans to enhance team skills, performance, and career growth. Lead Generation & Sales Development: Own and drive lead generation efforts, identifying and qualifying prospects through outbound sales strategies, including cold outreach, email campaigns, and social selling. Outbound Marketing Strategy: Develop and execute outbound marketing campaigns, aligning efforts with overall sales and More ❯

indirect procurement activities, with a specific focus on Marketing, HR Services, IT, Consulting and Operating Supplies categories. You will play a pivotal role in driving cost efficiencies, ensuring supplier performance, and delivering best-in-class service to internal stakeholders. In addition, you will be leading projects, fostering a high-performing and collaborative environment. What does the role involve? Lead … In addition to the above, you'll act as a trusted advisor to internal stakeholders, ensuring procurement initiatives align with business needs, collaborating with internal departments.You'll proactively inform management and the wider organisation of their spend, influencing and promoting strategic sourcing and optimizing spend, giving stakeholders appropriate assistance to ensure that supplier are effective in their daily operational … teams & effectively implement projects in designated markets. What you need is: Bachelor's degree in any field Previous procurement experience, ideally with indirect categories and services Strong negotiation, contract management and supplier performance management skills Ability to develop and implement category strategies that drive value creation for the organization Proficiency in procurement tools (e.g., SAP, Coupa) and More ❯

ensuring that all technical releases are robust, reliable, and aligned with CNA Hardy's business objectives. Key Responsibilities • Directly or indirectly manage 10-20 QA resources, including recruitment, mentoring, performance management, and professional development. • Define and implement the overall QA strategy, structure & processes, aligning with business goals and IT delivery frameworks (Agile, Waterfall, etc.). • Act as a … QA strategies in both Agile and Waterfall environments. • Strong understanding of software development lifecycles and QA methodologies. • Experience with test automation tools and frameworks. • Excellent leadership, communication, and stakeholder management skills. • Ability to influence and drive change across teams and departments. • Strong analytical and problem-solving skills. • Familiarity with tools such as JIRA, Confluence, Microsoft Office Suite, and test … management platforms. • Knowledge of SQL and relational databases. • Experience in the insurance or financial services sector, particularly within the Lloyd's market, is highly desirable. The Company CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd's and company markets. We offer a highly specialised and comprehensive portfolio of innovative and market leading products. More ❯

deliver high-quality IT support and reporting services across all areas of our business. In this key leadership role, you'll be responsible for ensuring systems are consistently available, performance is monitored and improved, and that our Service Desk and Data teams are operating efficiently, effectively, and in line with agreed SLAs. You'll be instrumental in ensuring our … business continuity and enable our colleagues to provide the outstanding service our customers expect. You'll manage both the IT Service Desk team and in-house Data Specialists, drive performance improvements, and build a proactive service culture focused on delivery, collaboration, and customer satisfaction. You're a confident, hands-on IT leader with a proven ability to manage teams … critical IT incidents Experience working with internal data and reporting teams Strong understanding of IT systems, infrastructure, and reporting tools Previous responsibility for managing SLAs and supplier relationships People management experience, including team development and performance management Familiarity with IT security practices and access control principles Service Desk qualifications (desirable) or demonstrable experience managing a service desk More ❯

of solutions delivery, providing guidance and support to your team members. This role offers the opportunity to leverage your deep technical expertise in SuccessFactors while developing your leadership and management skills within a supportive and collaborative team. The role is based in one of our regional offices with a hybrid working model. Key Responsibilities: Oversee the configuration and testing … practice through knowledge sharing and thought leadership. Stay up-to-date on the latest SuccessFactors releases and functionalities. Provide guidance, mentorship, and support to junior team members. Contribute to performance management and development planning for team members. Proactively identify and mitigate potential risks to solutions delivery. Connect to your skills and professional experience SuccessFactors certification in Employee Central More ❯

and forecasts. Serve as a senior/escalation point for key clients. Leverage company-wide project delivery tools to ensure successful project delivery, workload forecasting, staff recruitment, development, and performance management. Conduct contract negotiations and management with key clients. Collaborate with accounting leadership to monitor and manage financial aspects of business operations. Work with the safety team to … develop guidance and safe work systems related to commissioning, including safety protocols and KPIs. Participate in local, regional, and global leadership meetings as required. Assist in risk management planning for projects. Support recruitment efforts, including hiring and onboarding of new personnel and apprentices. Support the annual budgeting process for commissioning planning. Demonstrate a commitment to quality, continuous improvement, and … HDR's values. Drive the development of new business opportunities. Collaborate with other leaders on client engagement strategies. Other Duties Structure training and succession planning to enhance team performance and expertise. Support bid processes by delivering high-quality, viable bid documents. Assist in quality management for the Cx Business class. Ensure no claims are made on PI and More ❯

will be responsible for designing, delivering, and evaluating learning initiatives by managing a team of people development advisors that support capability development and engagement of learning aligned with business performance and goals across both our head office and distribution centre operations. This is both a strategic and hands-on role; ideal for someone who thrives in a fast-paced … requirements at all levels via blended learning programs including digital learning, classroom, and leadership development. Lead, inspire, and manage a team to work together to achieve team goals through performance management and personal development plans. Stakeholder Engagement: Partner with senior leaders, department heads, and team managers to understand learning needs and influence a culture of continuous development. Act … as an internal consultant on learning solutions, performance improvement, and behavioural change initiatives that are practical, simple, and impactful. Program Management: Lead a team to deliver onboarding programs tailored to both corporate and distribution centre environments. Design and lead career development initiatives and work with Talent Teams to design succession planning programs, especially for frontline leaders and key More ❯

seeking an experienced and motivated Service Delivery Manager to lead the operational delivery of our flagship services. You will take full responsibility for meeting NHS contractual requirements and Key Performance Indicators (KPIs), ensuring services run smoothly, achieve outstanding outcomes and remain a trusted part of the healthcare pathway. Job Title: Service Delivery Manager Place of Work: START, Brunswick House … per annum FTE (£24,000 per annum actual for 21 hours per week) In this role, you will: Lead and manage a multidisciplinary delivery team, providing supervision, support and performance management Ensure accurate data, documentation and outcomes are maintained in line with Commissioner and organisational standards Drive quality assurance, ensuring learning is shared and improvements are embedded in … someone with: Significant experience managing service delivery in a health, wellbeing or voluntary sector environment A track record of meeting contractual KPIs in a Commissioner-led setting Strong line management experience, including leading multidisciplinary teams Experience delivering or overseeing creative programmes that promote wellbeing Excellent organisational, communication and stakeholder engagement skills If being part of our next chapter sounds More ❯

Excellent communication, collaboration, and stakeholder engagement skills. Ability to influence, adapt, and deliver customer-focused solutions. Resilience, creativity, and a continuous improvement mindset. Desirable Leadership experience, including team development, performance management, and inclusive practices. More ❯

The Indirect Buyer is responsible for managing the procurement of non-production goods and services required for business operations. The role focuses on achieving cost savings, ensuring supplier performance, and supporting strategic initiatives across categories such as IT, operations, marketing, facilities, travel and professional services. This position involves working closely with internal stakeholders, negotiating contracts, and managing supplier relationships … goods and services. Conduct RFQs (Request for Quotations) and RFPs (Request for Proposals) to drive competitive pricing. Develop and implement category strategies aligned with company objectives. 2) Supplier Relationship Management: Build and maintain strong relationships with key suppliers. Monitor supplier performance against agreed KPIs (Key Performance Indicators). Negotiate contracts, including pricing, terms, and conditions. 3) Cost … Management: Identify and implement cost-saving opportunities across indirect categories. Analyse spend data to uncover trends and opportunities for consolidation. 4) Stakeholder Engagement: Collaborate with internal departments to understand their procurement needs and ensure alignment. Act as the primary point of contact for indirect procurement queries. 5) Compliance and Risk Management: Ensure all procurement activities comply with company More ❯

line with the agreed framework. Act as the primary point of contact for supplier onboarding queries and manage the processing and administration of related documents. Enhance and maintain the performance management system to ensure all contract documentation is current and compliant with contractor policies and procedures. Design and manage a performance dashboard to monitor contractor documentation, collaborating … contractor documents are stored, updated, and organised in accordance with standards. Support the wider Customer Safety Team with procurement-related activities. Update and manage operational IT systems and document management platforms. Provide clear, accurate, and timely information to support internal and external audits when required. Essential Skills: Proven experience in a similar role is essential for this role, along … with experience in implementing and monitoring annual and cyclical service programmes, compliance databases & management plans. Knowledge of compliance regulations and legislation (fire would be beneficial) Ability to communicate effectively with a wide range of stakeholders, including staff, residents, and external agencies More ❯

on the delivery of operational HR initiatives across the business to support business growth. You’ll be responsible for overseeing the full employee lifecycle, from recruitment and onboarding to performance management and development and ultimately creating a people strategy that matches the aspirations of the business owners. You are an assertive, confident and proactive HR generalist, used to More ❯

exciting opportunity to take on a full-spectrum leadership role in one of the UK’s most respected digital product agencies, a business with a sustained track record of performance, innovation and client impact. With deep expertise in digital product strategy, enterprise application/bespoke software development, and emerging technology integration (including AI), this business is quietly but powerfully … the business has enjoyed success through its commercial objectivity and efficient leadership. This appointment will be a great opportunity to take use and develop that profit-focussed and lean-management structure to develop the business growth strategy. The Opportunity As Managing Director, you’ll play a pivotal role in shaping the strategic direction of the business, building deep and … code, and digital acceleration. Collaborate on marketing, content and thought leadership initiatives that reflect the agency’s forward-thinking positioning. Strategic & Operational Leadership Own business planning, budgeting, forecasting, and performance management. Monitor and improve key performance metrics across delivery, profitability, pipeline, and client satisfaction. Ensure operational excellence, risk mitigation, compliance, and quality standards across all functions. Be a More ❯

of projects including: Supporting the design and implementation of customer service and contact centre: Contributing to the development of tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients on implementing cutting-edge technologies such as CRM, AI, voice, and automation, and analytics to enhance service delivery, customer experience, and … skills and professional experience We're looking for an experienced service advisory transformation expert who can design and deliver amazing service experiences for our clients. Relevant experience in a management consulting or advisory, or equivalent role, with a focus on service transformation, customer experience, or operational excellence (or equivalent). Exposure to industry knowledge of the dynamics/trends More ❯