aligning team resources and processes to meet customer and business needs. A key part of the role is mentoring and coaching the team, ensuring performance is driven by clear KPIs and the effective use of tools like Planhat, Salesforce, Sisense, and Asana. Success in this role requires a strategic … approach to customer segmentation, proactive performancemonitoring, and continuous optimisation of the CS function to deliver value at every stage of the customer journey. About You You are a dynamic and experienced Customer Success leader with a strong track record of driving customer retention and expansion. You thrive … and mentoring individuals to deliver measurable impact. You combine a data-driven mindset with a customer-centric approach, using insights to refine processes, enhance performance, and shape strategic initiatives. You are confident in defining scalable programs that cater to different customer needs based on ARR, maturity, and journey stage. More ❯
managing applications using containerisation technologies (Docker, Kubernetes). Experience using and defining version control strategies for the team (e.g., Git). Understanding of system performancemonitoring, performance issue diagnosis, and implementing solutions. Experience using CI/CD pipelines and tools (Jenkins, Bitbucket Pipelines, GitHub Actions) Working knowledge … and eligible to obtain UK security clearance to Security Check (SC) if required. Experience with message queueing solutions (Kafka, SQS), Serverless technologies (Lambda), and monitoring and logging tools (Dynatrace, ELK stack, Splunk). Experience using logging to derive application insights. Consideration of non-functional requirements (security, accessibility and observability More ❯
and delivering training sessions to ensure customer proficiency. Networking & infrastructure management: Understanding of networking (TCP/IP, DNS, load balancing) and infrastructure optimization. Systems performance & security: Knowledge of performancemonitoring, troubleshooting networking issues, and system hardening. Key Responsibilities Hands-on technical support: Assist customers in deploying our More ❯
opportunities to automate release processes to improve efficiency and reliability. Drive the adoption of DevOps principles, CI/CD pipelines, and release automation tools. PerformanceMonitoring & Reporting: Track key release metrics, including deployment success rates and incident resolution times. Provide regular reports on release performance to senior … and resolving issues. Experience in managing budgets and resources effectively. Knowledge of specific technology areas (e.g., eCommerce platforms, cloud technology, Retail systems, ERP systems, monitoring tools, etc.). Proven experience in implementing and automating release processes via ITSM toolsets (e.g., ServiceNow, BMC Remedy, Jira Service Management). Desired Qualifications More ❯
of all paid media initiatives. This crucial role involves managing a talented PPC team, overseeing significant client accounts, and fostering innovation to achieve outstanding performance and revenue growth. As the leader of the PPC department, you will work closely with senior management to align paid media strategies with overall … expanding the agency’s paid media capabilities. Main Roles and Responsibilities: Leadership & Team Development: Lead, mentor, and develop the PPC team, fostering their growth, performance, and professional advancement. Define the strategic vision for the team, setting clear goals and KPIs to drive success. Cultivate a collaborative, innovative, and high … of sophisticated paid media strategies across various platforms, including major search engines and social media. Drive overall campaign success, consistently meeting or exceeding key performance indicators such as click-through rate, cost-per-click, cost-per-acquisition, return on ad spend, and revenue targets. Identify opportunities for innovation and More ❯
of all paid media initiatives. This crucial role involves managing a talented PPC team, overseeing significant client accounts, and fostering innovation to achieve outstanding performance and revenue growth. As the leader of the PPC department, you will work closely with senior management to align paid media strategies with overall … expanding the agency’s paid media capabilities. Main Roles and Responsibilities: Leadership & Team Development: Lead, mentor, and develop the PPC team, fostering their growth, performance, and professional advancement. Define the strategic vision for the team, setting clear goals and KPIs to drive success. Cultivate a collaborative, innovative, and high … of sophisticated paid media strategies across various platforms, including major search engines and social media. Drive overall campaign success, consistently meeting or exceeding key performance indicators such as click-through rate, cost-per-click, cost-per-acquisition, return on ad spend, and revenue targets. Identify opportunities for innovation and More ❯
quality improvement and the delivery of service excellence Responsible for the design and delivery of Early Careers & Skills education and training programmers Responsible for performancemonitoring and reporting to meet the demands of internal/external quality monitoring and compliance Manage performance in line with set … as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject More ❯
Altrincham, Cheshire, North West, United Kingdom Hybrid / WFH Options
Cathcart Technology
Building and managing serverless applications on AWS. Working with AWS services like Lambda, DynamoDB, and API Gateway. Front-end development with React and TypeScript. Performancemonitoring and optimization of cloud-based solutions. Why Join? They are a forward-thinking software company that blends cutting-edge technology with Agile More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
55 Exec Search
Experience deploying AI solutions into production environments using AWS/GCP/Azure. Hands-on with MLOps, CI/CD for ML, and model performance monitoring. A background in behavioural biometrics, human-computer interaction, or large-scale sensor/time-series data is a strong plus. A passion for More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
55 Exec Search
Experience deploying AI solutions into production environments using AWS/GCP/Azure. Hands-on with MLOps, CI/CD for ML, and model performance monitoring. A background in behavioural biometrics, human-computer interaction, or large-scale sensor/time-series data is a strong plus. A passion for More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
The Granite Group
and insightful data visualisations to represent complex datasets effectively. Optimise applications for maximum speed and scalability. Use tools like Sentry for error tracking and performance monitoring. Ensure applications are responsive and provide a seamless user experience across devices. Write clean, maintainable code and conduct code reviews to uphold coding … OAuth and JWT tokens. Understanding of data visualisation libraries such as D3.js, Chart.js, or Recharts. Knowledge of React Native is a bonus. Experience with monitoring tools like Sentry. Familiarity with CI/CD pipelines and version control systems like Git. Knowledge of SEO principles and best practices. Experience with … first design. Familiarity with testing frameworks like React Testing Library and Playwright. Knowledge of server-side rendering and static site generation techniques. Experience with performancemonitoring tools like Sentry. Understanding of security best practices in frontend development. Experience with code versioning tools such as Git Experience with DevOps More ❯
FULL STACK DEVELOPER Remote - HQ in Crewe (monthly visit) Up to £55k + performance-related bonus Acorn by Synergie are pleased to be recruiting on behalf of our client for a Full Stack Developer to join their innovative and growing software development team. If you're passionate about building … functional teams to define, design, and implement new features Developing and optimising RESTful APIs for seamless integration Troubleshooting and resolving issues to enhance application performance Writing clean, reusable, and maintainable code across front-end and back-end Conducting code reviews and maintaining best practices across the stack Staying ahead … SQL), NoSQL, and Redis Unit testing, CI/CD pipelines, dependency injection Bonus Points For Experience In: Transitioning POC applications to production-ready systems Performancemonitoring and optimisation User research and service design Generative AI: RAG apps, vector DBs, LangChain AI ethics, bias mitigation, and responsible AI practices More ❯
the following areas will be a plus: Working with AWS services like Lambda, DynamoDB, and API Gateway. Front-end development with React and TypeScript. Performancemonitoring and optimization of cloud-based solutions. Why Join? They are a forward-thinking software company that blends cutting-edge technology with Agile More ❯
Optimisation & PPC Well organised, motivated and friendly An understanding of SEO & PPC principles and best practices is desirable What will your role look like? PerformanceMonitoring & Reporting – Monitor campaign performance and analyse key metrics to meet client business objectives. Conducted regular client meetings, presented campaign results in More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Sodexo Group
with key stakeholders, including senior leadership, business segment and functional leaders, and external partners. Communicate the value and impact of digital initiatives to stakeholders. PerformanceMonitoring : Establish and monitor key performance indicators (KPIs) to measure the success of digital initiatives. Use data-driven insights to make informed More ❯
party risk management, and regular stakeholder reporting. • Work closely with Legal and Procurement to further develop, maintain, and operationalize vendor assessment, onboarding, risk and performancemonitoring, policy compliance, and offboarding processes. • Assist in the drafting, evaluation, updating, and administration of policies, procedures, user guides, and manuals to ensure More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
ALDERLEY PARK RECRUITMENT LTD
expertise with cutting-edge technology to deliver custom-tailored solutions that drive real impact for their customers. They foster a creative, inclusive, and high-performance environment where individuals can thrive and make a tangible difference. The Team This is a fantastic opportunity to join a dynamic Sales team responsible … to address client challenges. Client Relationship Management: Build trusted relationships with key decision-makers, becoming a strategic partner and identifying long-term growth opportunities. PerformanceMonitoring & Reporting: Track sales pipeline, account performance, and client engagement, providing actionable insights to leadership. What Youll Need to Succeed Proven success More ❯
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
Shortlist Recruitment
or Lead role. We are looking for a someone with attention to detail and a strong understanding of SDLC. Responsibilities for the role: Team performancemonitoring Work allocation for the team Recruitment of new team members Documentation for product roadmaps Risk management for the software products Unit testing More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Charles Simon Associates Ltd
projects, migrations, upgrades, refreshes, architecture and other activities. Carry out regular Disaster Recovery (DR) testing on key systems Ensuring systems maintenance, support, installations, upgrades, performancemonitoring, capacity planning, compute and storage management is carried out with minimum disruption Maintaining documentation and diagrams to describe all systems, networks and More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Charles Simon Associates Ltd
projects, migrations, upgrades, refreshes, architecture and other activities. Carry out regular Disaster Recovery (DR) testing on key systems Ensuring systems maintenance, support, installations, upgrades, performancemonitoring, capacity planning, compute and storage management is carried out with minimum disruption Maintaining documentation and diagrams to describe all systems, networks and More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
bet365
simple solutions. Extremely methodical with a strong attention to detail. Ability to work to deadlines in a continually changing and reactive environment. Knowledge of performancemonitoring and query tuning. Strong communication skills. Experience working with large and complex datasets is desirable. Commercial experience working with BigQuery, Strategy (MicroStrategy More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Silverbear Ltd
The success of this directly impacts the CSM's Net Revenue Retention (NRR) goal, which is a culmination of reducing churn and successful upsell. PerformanceMonitoring, Analysis, and Reporting: Track and focus on key customer success metrics, including customer retention rate (CRR), NRR, customer satisfaction (CSAT), net promoter More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
bet365
simple solutions. Extremely methodical with a strong attention to detail. Ability to work to deadlines in a continually changing and reactive environment. Knowledge of performancemonitoring and que... More ❯
CAFM system and other business applications (e.g., finance, procurement, and compliance systems). Data & Reporting: Generate reports and insights to support decision-making and performance monitoring. Ensure real-time visibility of asset performance, work order status, and maintenance schedules. Maintain data integrity and conduct system audits to identify More ❯
Day Responsibilities Your key responsibilities will include Overseeing and coordinating the daily operational activities of the Procurement Support Team, ensuring effective task assignment and performance monitoring. Managing the raising of purchase order requests, license contract renewals, and negotiating quotes from suppliers. Addressing purchasing escalations and providing guidance and support … to team members as needed. Identifying opportunities for cost saving and efficiency improvements, utilizing team resources to achieve these goals. Tracking area performance, resolving issues, and providing feedback on efficiency areas for improvement. Building and maintaining relationships with key suppliers and collaborating with stakeholders across the UK business. Acting More ❯