7 of 7 Permanent Problem Management Jobs in the North West

partners, internal teams and technical specialists to detect IT issues early, respond quickly, and help prevent service disruption. If you're someone who loves problem-solving, staying calm under pressure, and working collaboratively across technical teams, this could be the perfect next step in your IT operations career. This … love you to join us. What skills, knowledge and experience will you need? Experience working in a live IT operations environment, such as problem management, change management, incident management, monitoring, or event management. A background in first-line command centre, service monitoring, or incident resolution teams. ...

with commercial strategy, driving contractor performance and procurement delivery. What you'll be doing Leadership of a specific spend category team, comprising a market management, sourcing delivery, and supplier collaboration capability. Responsible for building influential relationships with relevant business stakeholders through the implementation of the full business partnering model. … external market benchmark assessments, reflected in the integrated market strategies, to include competitor market watch assessments, market trend analysis, market dynamics and innovation. Active management of business compliance to the Procurement Policy specific to spend category, whilst ensuring workload management & prioritisation and agile working methodologies are adopted ...

with both internal and external stakeholders is essential to raise awareness about cyber security issues and strategies. You will provide regular updates to senior management and non-technical staff, ensuring they are informed about critical security matters and preventive measures. Collaboration is key in this role, as you will … landscape of healthcare and technology. Teamwork is a vital aspect of our working culture, as we understand that collaboration often leads to more effective problem-solving and higher-quality outcomes. We encourage our team members to work together, share responsibilities, and leverage each other's strengths to achieve ...

functions This role is delivery-focused and hands-on, with exposure to enterprise-scale implementations.The following experience is essential for this role. IT Service Management (ITSM) This is the core technical foundation. You must have hands-on experience building and customising: Incident, Request, Change, and Problem Management SLAs, approvals, notifications, and flows Service catalogue items CMDB-aligned processes Most platform workflows will anchor here. Customer Service Management (CSM) This role has a strong customer experience focus. You must have hands-on experience with: Customer portals Case management Omnichannel experiences End-to-end customer journey ...

Contracts Services Manager to join the Network Services team. This is an excellent opportunity to bring your IT/Networks Service Delivery Management experience into a challenging and rewarding role, working on a range of mission-critical contracts. This is a Flexible Work Location role, with home working … with all QEHS and Security policies across assigned contracts Manage commercial risks and liabilities in conjunction with commercial and legal teams Support the Bid Management team on new bids as required Act as a 24/7 escalation point for major incidents and commercial issues, ensuring resolution through ...

adequately tested before being handed to the QA team. The support side of the role may involve being a part of incident and problem management processes to ensure our services are restored and our customers continue to receive excellent service. Main responsibilities Developing quality software Planning, design … Tooling: Strong experience of agile development practices as part of a delivery squad/cell Strong experience and/or appreciation of agile project management software, e.g., Jira Strong experience and/or appreciation of Git based version control systems Strong experience and/or appreciation of CI/ ...

pioneering next-generation solutions using state-of-the-art technology and artificial intelligence combined with very human understanding and expertise to revolutionise claims management, data analysis, and customer value. Our exciting AI product: ELI , developed in partnership with The University of Salford and HF, is set to transform insurance … team on Agile and SAFe practices, Lean-Agile mindset, and team norms; model servant leadership. Support effective sprint planning: readiness, team capacity planning, risk management (ROAM), and drafting team objectives. Enable flow using Kanban/Scrum, visualize work, manage WIP, and apply flow metrics (e.g., cycle time, throughput, aging ...