1 to 25 of 67 Permanent Process Improvement Jobs in the North West

impact and join a business where you can make the difference? Are you keen to work as part of an enthusiastic, passionate, and collaborative team? Join our Risk, Assurance & Process Improvement As Softcat's business continues to grow and evolve, so have the risks and the regulatory landscape. Softcat Plc has recognised the need to further strengthen its … the way in which risks are identified, managed and communicated across the organisation including Board and Audit Committee. The function is led by the Head of Risk, Assurance and Process Improvement who reports to the Chief Financial Officer of Softcat Plc. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK … So, if you share our drive and ambition, get ready to achieve more from your career. Strengthening Controls, Enhancing Processes, Managing Risk This senior role within the Risk, Assurance & Process Improvement team offers a unique opportunity to strengthen the control environment and improve end-to-end processes across Softcat Plc and its group undertakings, as the business continues More ❯

Process & Quality Systems Engineer Location: Manchester Hours: Monday – Thursday 8:30am – 5:00pm, Friday 8:30am – 3:30pm Salary: £40,000 – £50,000 About the Role People Solutions are recruiting for a Process & Quality Systems Engineer to join a leading engineering and manufacturing organisation based in Manchester. This is a full-time, permanent role offering excellent career progression … training, and the opportunity to work with a supportive and skilled team. You will be responsible for driving both process engineering and quality system performance, ensuring compliance, continuous improvement, and operational excellence across the value stream. Key Responsibilities Process Engineering: Complete day-to-day process engineering activities within the value stream. Use standardised tools and processes … for consistent execution (PFMEA, Control Plans, SOPs). Develop and maintain detailed production process maps and improvement plans. Implement process control measures, including SPC techniques, to improve OEE. Conduct process capability studies, statistical analysis, and data-driven decision-making. Support introduction of new products and processes; work cross-functionally with Manufacturing Engineering. Participate in Lean improvement More ❯

Role: Continuous Improvement Manager Location: Manchester (Hybrid) Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards … at our website here to learn more about Escode: https://www.escode.com The Opportunity: We are seeking an experienced Programme Manager with a focus and specialty in Continuous Improvement to lead the design and delivery of cross-functional initiatives aimed at delivering strategic business priorities, enhancing operational efficiency, and fostering a culture of operational excellence and continuous improvement. … and effective programme interfaces (where required) with the wider NCC Group including GTS (Technology), Transformation, Compliance and Legal Monitor programme performance, establishing relevant KPIs, reporting regularly to senior leadership. Process Transformation and Improvement: Identify operational inefficiencies and opportunities for improvement through understanding customer expectations/experience, gathering internal stakeholder inputs, process mapping, and data analysis. Design More ❯

Role: Continuous Improvement Manager Location: Manchester (Hybrid) Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards … at our website here to learn more about Escode: https://www.escode.com The Opportunity: We are seeking an experienced Programme Manager with a focus and specialty in Continuous Improvement to lead the design and delivery of cross-functional initiatives aimed at delivering strategic business priorities, enhancing operational efficiency, and fostering a culture of operational excellence and continuous improvement. … and effective programme interfaces (where required) with the wider NCC Group including GTS (Technology), Transformation, Compliance and Legal Monitor programme performance, establishing relevant KPIs, reporting regularly to senior leadership. Process Transformation and Improvement: Identify operational inefficiencies and opportunities for improvement through understanding customer expectations/experience, gathering internal stakeholder inputs, process mapping, and data analysis. Design More ❯

Role: Continuous Improvement Manager Location: Manchester (Hybrid) Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards … at our website here to learn more about Escode: https://www.escode.com The Opportunity: We are seeking an experienced Programme Manager with a focus and specialty in Continuous Improvement to lead the design and delivery of cross-functional initiatives aimed at delivering strategic business priorities, enhancing operational efficiency, and fostering a culture of operational excellence and continuous improvement. … and effective programme interfaces (where required) with the wider NCC Group including GTS (Technology), Transformation, Compliance and Legal Monitor programme performance, establishing relevant KPIs, reporting regularly to senior leadership. Process Transformation and Improvement: Identify operational inefficiencies and opportunities for improvement through understanding customer expectations/experience, gathering internal stakeholder inputs, process mapping, and data analysis. Design More ❯

internal or external); Act as a key liaison with stakeholders outside of the Legal Department supporting cross-functional reporting and data governance within the wider firm; Demonstrate initiative in process improvement in the wider Legal Department and foster a continuous improvement mindset; and Contribute to an inclusive working environment where all colleagues are treated with fairness and More ❯

ensure excellent service aligned with Service Level Agreements (SLAs). This is an exciting opportunity for a Facilities professional who enjoys problem solving, building strong working relationships, and driving process improvements, to come and join a globally recognised institution. Key Responsibilities: Supervise and co-ordinate the Helpdesk and Stores teams, ensuring effective delivery of services in line with SLAs. More ❯

for a successful Senior Automation Engineer: • Prepare specifications and technical detail to fully define performance on equipment, material and services • Perform PLC control level issue diagnosis • Follow change management process and develop ad-hoc PLC ladder code change • Familiarization with Siemens and/or Allen Bradley PLC processes and input/output modules. • Provide detailed analysis and testing of … for a successful Senior Automation Engineer: • Prepare specifications and technical detail to fully define performance on equipment, material and services • Perform PLC control level issue diagnosis • Follow change management process and develop ad-hoc PLC ladder code change • Familiarization with Siemens and/or Allen Bradley PLC processes and input/output modules. • Provide detailed analysis and testing of … up the sleeves • Open and proactive communication in a multilingual environment • Ability to operate in open organization structure • Self-motivated and customer-centric • Knowledge of Six Sigma analytical and process improvement techniques • High school diploma or equivalent • Fluency in English, both verbally and written communication, including report writing skills. PREFERRED QUALIFICATIONS • A 5 year+ professional electrical or mechanical More ❯

Team in enhancing claims outcomes and managing indemnity spend Identifying and addressing data gaps, ensuring clarity in data definitions and methodologies Promoting best practices for data integrity, validation, and process improvement Engaging with stakeholders to understand data needs and deliver tailored solutions Prioritising tasks based on urgency, business impact, and team objectives Ensuring accuracy in data validation and … visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with More ❯

as the primary point of contact for internal and external stakeholders. Communicate project status, risks, and dependencies clearly and effectively. Manage customer expectations and ensure alignment with business objectives. Process Improvement Champion agile and lean methodologies where appropriate. Identify opportunities for process optimisation and implement best practices in project delivery. About You Educated to GCSE level or More ❯

delivery, ensuring value, timeliness, and compliance. * Provide insight through data analysis, reporting, and dashboard development. * Lead change management, supporting users through system transitions. * Champion risk management, compliance, and continuous improvement in IT processes. About You We're looking for someone with: * 5+ years' experience in IT business partnering, ideally in financial services, collections, banking, or credit. * Strong knowledge of … compliance and regulatory environments. * Experience supporting business functions in process improvement and automation. * Excellent communication skills, with the ability to explain complex IT concepts to non-technical audiences. * Proven ability to influence and engage stakeholders at senior levels. * A proactive, collaborative, and adaptable approach, with strong leadership and problem-solving skills. Desirable: * Hands-on experience with collections systems More ❯

follow up to ensure timely resolution. Stay up-to-date with industry trends, telematics advancements, and product updates to provide accurate and relevant information to customers. Identify opportunities for process improvement and contribute to the enhancement of customer service procedures. Qualifications Proven experience in a customer service role, preferably in the Telematics or automotive industry. FCA experience would … committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support More ❯

organisational growth by developing our people. About you Bachelor’s degree in Human Resources, Business Administration, or a related field. CIPD accredited (full or part) Proven experience in HR process improvement and systems management. Strong analytical and problem-solving skills. Proficiency in HR software and systems (e.g., CPIHR, IRIS). Excellent communication and interpersonal skills. Ability to work … how we record training, tracking and outcomes. To assess the ROI of training being provided and monitor analyse the cost. Manage the Apprenticeship framework and promote courses. HR Systems Improvement: Assess and enhance current HR systems to increase efficiency and effectiveness. Implement automation tools to reduce manual tasks and improve accuracy and efficiency. Monitor and analyse HR metrics and … and develop to their full potential. We celebrate our differences, and recognise the importance of teams reflecting the communities they serve. We can make reasonable adjustments to our interview process according to your needs. And we offer a flexible working environment so you can adjust your hours to suit your personal circumstances. More ❯

and market analysis to inform product direction Ensure requirements are understood and delivered to high quality Act as the bridge between technical teams and business leaders Identify opportunities for process improvements within product delivery Track and report on delivery progress against product roadmaps What you bring to the team Solid experience as a Business Analyst or Product Owner in More ❯

and market analysis to inform product direction Ensure requirements are understood and delivered to high quality Act as the bridge between technical teams and business leaders Identify opportunities for process improvements within product delivery Track and report on delivery progress against product roadmaps What you bring to the team Solid experience as a Business Analyst or Product Owner in More ❯

Previous experience within the insurance sector would be advantageous. Exceptional communication, influencing and stakeholder engagement skills. Proficiency in ATS systems (Talos360 experience a plus). Passion for innovation, continuous improvement, and delivering a first-class client experience. What success looks like: Meeting and exceeding client NPS targets and hiring satisfaction. High fill rates (95%+ for non-technical roles … + for specialist hires). Strong contribution to team targets and process improvement initiatives. Provide an on site presence within the client's office in central Manchester as part of a hybrid working model. Flexibility to visit other client sites across the UK is also required as and when required. Why join us? At Vermelo RPO, we’re More ❯

transformation initiatives. Core skills & experience for this Business Analyst/Project Manager role: Understand business objectives and engage in strategic planning to prioritise technology needs Excellent stakeholder management and process improvement skills Gathering and translating requirements into technical specifications Managing technology projects and coordinating cross-functional teams for successful implementation Managing project budgets and monitor project progress, managing More ❯

transformation initiatives. Core skills & experience for this Business Analyst/Project Manager role: Understand business objectives and engage in strategic planning to prioritise technology needs Excellent stakeholder management and process improvement skills Gathering and translating requirements into technical specifications Managing technology projects and coordinating cross-functional teams for successful implementation Managing project budgets and monitor project progress, managing More ❯

for you. Role & Responsibilities Day to day support of Dynamics NAV/D365 Business Central system issues Analysing/troubleshooting system issues, providing exceptional customer service Involved in system process improvement projects, supporting new releases Supporting roll out of new enhancements - monitoring UAT, providing adhoc user training Troubleshooting issues with 3rd party apps Skills & Qualifications Proven experience supporting More ❯

for you. Role & Responsibilities Day to day support of Dynamics NAV/D365 Business Central system issues Analysing/troubleshooting system issues, providing exceptional customer service Involved in system process improvement projects, supporting new releases Supporting roll out of new enhancements - monitoring UAT, providing adhoc user training Troubleshooting issues with 3rd party apps Skills & Qualifications Proven experience supporting More ❯

skills, with an ability to explain outcomes clearly. A collaborative, outcome-focused mindset with flexibility to adapt to changing priorities. A data-driven, structured approach to problem-solving and process improvement. Why You’ll Love It – £38,000 – £44,000 base salary. – Hybrid working model with flexibility. – Exposure to enterprise technology stack and transformational IT projects. – Professional development opportunities More ❯

skills, with an ability to explain outcomes clearly. A collaborative, outcome-focused mindset with flexibility to adapt to changing priorities. A data-driven, structured approach to problem-solving and process improvement. Why You’ll Love It – £38,000 – £44,000 base salary. – Hybrid working model with flexibility. – Exposure to enterprise technology stack and transformational IT projects. – Professional development opportunities More ❯

of new services. Key responsibilities include: Leading, mentoring, and developing the Service Desk team Managing rotas, workloads, and escalations effectively Monitoring SLAs and producing detailed performance reports Driving continuous improvement across service desk processes Acting as the point of contact for customer escalations Were looking for someone with experience in a technical service desk environment, ideally with proven management …/Service Delivery Manager. A track record providing excellent leadership of technical support and engineering teams. Stakeholder management experience Experience managing SLAs and producing performance metrics Previous experience driving process improvement and helping a service delivery evolve and become more efficient. Benefits 25 days annual leave + bank holidays (with option to buy more) Private healthcare Annual bonus More ❯

of new services. Key responsibilities include: Leading, mentoring, and developing the Service Desk team Managing rotas, workloads, and escalations effectively Monitoring SLAs and producing detailed performance reports Driving continuous improvement across service desk processes Acting as the point of contact for customer escalations We’re looking for someone with experience in a technical service desk environment, ideally with proven …/Service Delivery Manager. A track record providing excellent leadership of technical support and engineering teams. Stakeholder management experience Experience managing SLAs and producing performance metrics Previous experience driving process improvement and helping a service delivery evolve and become more efficient. Benefits 25 days annual leave bank holidays (with option to buy more) Private healthcare Annual bonus scheme More ❯

team and the organisation. Responsibilities Lead, mentor, coach, recruit and manage a team of software engineers, ensuring high levels of motivation, performance, and productivity. Drive technical innovation and continuous improvement within the team. Work with product managers, designers, and other stakeholders to ensure seamless workflow and efficient task management within squads. Advise and coach best practices for software development … your team, so that you can provide guidance and support to your team members and evaluate their work. Experience working in a leadership role, managing technical teams and leading process improvement initiatives. Previous experience delivering change to business critical, highly available customer facing platforms. Experience managing and mentoring a team of developers, including performance management, career development, and More ❯