7 of 7 Permanent Resource Management Jobs in the North West

Head of Customer Operations Service Performance, Incident Management, Customer Success Management, Customer Experience Improvement, Operational Governance, Resource Management, Team Leadership, Lancashire (Hybrid 3 days per week) £100,000 + 15% + Benefits This is a fantastic Head of Customer Operations opportunity to work with a leading … based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. The Head of Customer Operations is a hybrid working role, based in Lancashire 3 days per week, with occasional customer site travel as required. ...

projects, utilising both waterfall and agile methodologies. How will you do this? Joining our growing Change Directorate, you will use your experience in project management to deliver change at pace, whilst demonstrating innovative and efficient ways of working. You will ensure the safe delivery of change through engagement … knows how to engage and influence effectively with internal and external stakeholders at all levels to support effective project delivery. Putting your project management experience to use, you will manage and execute a number of project processes and controls to ensure the effective governance and control of projects throughout ...

Head of Customer Operations Service Performance, Incident Management, Customer Success Management, Customer Experience Improvement, Operational Governance, Resource Management, Team Leadership, Lancashire (Hybrid 3 days per week) £100,000 + 15% + Benefits This is a fantastic Head of Customer Operations opportunity to work with a leading ...

with opportunity for this to be extended beyond this period. Description Project planning, execution and monitoring Developing detailed plans including scope, objectives, timelines and resource management Workstream packages delivered in line with scope. Understanding programme interdependencies, and ensure plans reflect the worksteams. Ensure workstream structures … managing cross functional teams and key stakeholders Significant understanding of appropriate frameworks to support a successful ERP deployment ( e.g. SAP Activate , BPML/EML management ) Business Process consulting Experience of delivering complex projects in a diverse system landscape Programme/Project Management methodologies to support delivery Job Offer ...

leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation's technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers. Working closely with the IT Manager, you'll provide day-to-day operational oversight while also … across the organisation - listening to colleagues, understanding their needs and translating them into practical, effective solutions. You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service ...

leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers. Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also … across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions. You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service ...

Role: Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms. Knowledge of utility operations, grid modeling, and distributed energy resource management. Familiarity with real-time data streaming and IoT integration. Key Responsibilities: Design and implement GridOS Data Fabric solutions to streamline … data access and management for utilities. Develop data integration pipelines that unify operational (OT), informational (IT), and external data sources (e.g., weather, traffic). Configure and manage metadata catalogs to ensure effective data governance, security, and compliance. Collaborate with business and IT teams to enhance data discovery, quality ...